Account Manager, Plumbing Fixtures

POSITION OVERVIEW

Company Overview

At Fuse Specialty Appliances & Plumbing, we specialize in luxury kitchen appliances and premium plumbing fixtures, providing expert guidance and exceptional customer service to builders, designers, contractors, and homeowners. Our commitment to quality, product knowledge, and strong relationships has made Fuse a premier partner for clients bringing their residential projects to life.

We are seeking a motivated, relationship-driven Account Manager to specialize in plumbing fixture sales. This individual will play an important role in growing our plumbing business by developing new client relationships, strengthening existing partnerships, and providing tailored product solutions for luxury residential projects.

Position Summary

The Account Manager – Plumbing Fixtures is responsible for driving sales and developing business relationships with builders, interior designers, plumbing contractors, and homeowners. This role focuses on promoting premium plumbing fixtures and related products, identifying new business opportunities, and guiding clients through product selection and purchasing. The ideal candidate is knowledgeable about the plumbing or construction industry, passionate about sales, and committed to delivering an exceptional customer experience.

Key Responsibilities

• Business Development: Identify and pursue new sales opportunities by building relationships with builders, designers, plumbing contractors, and other industry professionals.
• Account Management: Develop and maintain long-term client relationships to generate repeat business, increase account sales, and establish Fuse as a trusted plumbing fixture partner.
• Plumbing Fixture Sales: Promote and sell luxury plumbing fixtures, faucets, sinks, tubs, showers, and related products to meet client needs and project specifications.
• Client Consultation: Assist clients with product selections, specifications, finishes, pricing, availability, and solutions that align with their project requirements and design preferences.
• Project Development: Build relationships with key decision-makers early in the construction and design process to position Fuse for upcoming residential projects.
• Sales Pipeline Management: Prepare quotes and proposals, follow up on opportunities, track customer activity, and maintain accurate sales records.
• Internal Coordination: Partner with purchasing, sales support, and operations teams to help ensure accurate orders, timely communication, and a smooth customer experience.
• Industry Networking: Attend client meetings, visit jobsites and showrooms, and develop connections within the plumbing, construction, and interior design communities.
• Market Awareness: Stay current on plumbing fixture trends, product innovations, manufacturer offerings, and competitive market activity.
• Sales Performance: Meet established sales goals, grow assigned accounts, and contribute to the continued expansion of Fuse’s plumbing division.

Qualifications

• Previous experience in sales, account management, or business development.
• Experience in plumbing fixture sales, luxury plumbing products, plumbing supply, construction, or the design industry is strongly preferred.
• Established relationships with builders, interior designers, plumbing contractors, or other industry professionals are a plus.
• Strong communication, negotiation, and relationship-building skills.
• Ability to understand customer needs and recommend appropriate products and solutions.
• Self-motivated, organized, and comfortable managing multiple accounts and sales opportunities.
• Strong follow-up skills and a commitment to providing exceptional customer service.
• Proficiency in Microsoft Office and the ability to learn CRM and sales management systems.
• Valid driver's license and willingness to travel locally for client meetings, showroom visits, and jobsite appointments as needed.

What We’re Looking For

We’re looking for an entrepreneurial sales professional who enjoys building relationships, identifying new opportunities, and growing a book of business. The ideal candidate brings a strong understanding of plumbing fixtures or related products, takes ownership of their sales performance, and knows how to develop lasting partnerships with clients across the luxury residential market.