About the role
Campus
OSU-Oklahoma City
Contact Name & Email
Carmela Mendoza, carmela.e.mendoza@okstate.edu
Work Schedule
Monday through Friday, 8:00am-5:00pm with occasional evenings and weekends.
Appointment Length
Regular Continuous/Until Further Notice
Hiring Range
$17.92 - $18.64 per hour
Special Instructions to Applicants
For full consideration, please include a resume, cover letter and contact information for three professional references.
About this Position
Encourages participants to continue in and graduate from secondary school, enroll in post-secondary education or reentry programs in education. Provides program services specific to the needs of adults, veteran, middle and high school program participants. Performs a variety of office management and clerical duties, including data collection and record keeping, and updates.
Required Qualifications
Experience
- Two years of experience in student personnel services (i.e., in an academic, personal and/or career counseling setting).
- Two years of related experience with disadvantaged youth.
Education
Bachelor's degree in Education, counseling, psychology, social work, human relations or related field of study.
Certifications, Registrations, and/or Licenses
Valid Oklahoma driver’s license
Skills, Proficiencies, and/or Knowledge
- Strong clerical/administrative support skills.
- Active listening skills, essential in the advising role.
- Familiarity with multiple career assessment instruments, understanding and interpretation of test scores.
- Accuracy in collecting documentation of data required for annual performance reports.
- Excellent organizational, time management, and human relations skills.
- High degree of integrity; ability to work in a sensitive, highly confidential and professional environment
- Strong interpersonal skills and ability to communicate diplomatically, clearly, and effectively, both verbally and in writing to exchange information, give/receive instructions and respond to inquiries appropriately with all students, faculty, staff and community partners.
- High degree of initiative to work independently and also collaborate in a team environment.
- Demonstrated knowledge of office technologies including but not limited to: office computers, fax machines, scanners, internet, Microsoft Office (Word, Excel, Access, PowerPoint, Outlook).
- Ability to facilitate student workshops in person or through virtual platforms.
- Passion for assisting customers and representing the OSU-OKC and OSU brand with positivity and professionalism.
- Demonstrated history of ethical and professional behavior.
Preferred Qualifications
Education
Master's in Education, counseling or related field.
Experience
Experience working in a federal TRIO program.
Skills, Proficiencies, and/or Knowledge
- Understanding of veterans’ issues and educational benefits.
- Experience in the administration, scoring, and interpretation of career assessments.
- Understanding of students who may be 1st generation, low-income and/or disabled.
- Skill in curriculum development and instructional planning that can be used to coordinate and facilitate various workshops.
- Knowledge in using digital platforms to perform job functions.
- Experience as a bilingual English/Spanish speaker.
Essential Job Functions
- Execute the goals and objectives of the Educational Talent Search program.
- Initiate and maintain contact with target schools, helping agencies and community organizations.
- Act as a liaison between the target schools and post-secondary institutions
- Recruit eligible participants.
- Provide individual academic guidance and counseling designed to encourage and assist participants in completing a rigorous secondary school program of study.
- Coordinate all program activities in assigned target schools.
- Maintain and manage student records and documentation of participants’ program eligibility, need for services, services provided, and progress.
- Plan and conduct workshops (either in-person or virtual) related to career exploration, college orientation, and financial aid awareness.
- Develop Individual Career and Academic Plans (ICAP) for participants and provide academic planning guidance.
- Assist participants with admissions and financial aid for college.
- Assist the Project Director in preparing and gathering data for the Annual Performance Report/Review (APR) required by the Department of Education.
- Provide early retention intervention activities focusing on 6th-12th grade participants to assist with secondary school completion and postsecondary enrollment.
- Performs on-going evaluation of the effectiveness of the program’s services and monitoring of all program objectives, participant retention and activities.
- Help supervise and transport participants on visits to post-secondary institutions, businesses and cultural events.
- Provide parental involvement workshops on the availability of financial aid, FAFSA submission, the importance of post-secondary education and other educational topics.
- Provide academic services designed to encourage reentry of eligible populations into secondary or postsecondary education—including dropouts and veterans.
- Attend staff meetings, mandatory training, financial aid workshops and a minimum of two professional development each year as assigned by the Project Director.
- Perform other work-related duties as assigned by the Project Director
The duties listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
Working Conditions
- Work will be primarily performed in an office environment with a significant amount of contact in person, by telephone, email, and various communication platforms.
- May be occasional changes in work schedule due to participation in public relations, outreach, student advisement, and other campus activities.
- In-state travel to include exposure to outside conditions as relates to program cultural events and activities. Occasional overnight stay may be required.
- Occasional out-of-state travel for trainings.
Physical Requirements
- Duties require extended periods of sitting, talking and listening.
- Duties require extensive use of computers, telephones and other office equipment.
- Required possible lifting of up to 25 pounds; (if an object weighs more than 45 pounds, OSU-Oklahoma City requires this to be a two-person lift).
- Must be able to drive participants on visits to post-secondary institutions, career site visits and cultural events.
The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodation.