Jobs at incident.io

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  Enterprise Customer Success Manager

  2 months ago

  incident.io · San Francisco, California, United States

  HybridFull-time$160K – $200K a yearCustomer success & support

  As an Enterprise CSM you take some of our most complex accounts from first team to org-wide standard: scaling adoption, embedding best practice, and maturing their operational maturity - so the platform delivers value for years, not just at renewal.

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  Commercial Customer Success Manager

  2 months ago

  incident.io · San Francisco, California, United States

  HybridFull-time$127.5K – $160K a yearCustomer success & support

  Customers trust us when things go wrong. We're the software reliability platform built to investigate, respond to and prevent incidents. As a Commercial CSM, you're the partner to our mid-market engineering teams - getting them onboarded, embedded and expanding their usage, and…

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  Product Engineer

  2 months ago

  incident.io · London, England, United Kingdom

  Full-time£110K – £200K a yearEngineering

  At incident.io, what you build is yours: the whole loop, from hearing directly from customers what's worth building, to building it, with the trust to run with it and make something you're actually proud of.

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  Manager, Enterprise Solutions Engineering

  3 months ago

  incident.io · San Francisco, California, United States

  HybridFull-timeManager$180K – $240K a yearEngineering

  You'll build and grow our Enterprise Solutions Engineering team: finding and hiring the best people, coaching the craft, and getting hands-on in the deals that matter most.

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  Commercial Sales Manager

  3 months ago

  incident.io · San Francisco, California, United States

  HybridFull-timeManager$140K – $160K a yearSales

  Being a Commercial Manager at incident.io means hiring, coaching, and enabling talent that will grow into our future leaders and enterprise sellers.

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  Solutions Engineer

  3 months ago

  incident.io · San Francisco, California, United States

  HybridFull-time$120K – $150K a yearSales

  Solutions Engineering at incident.io is where the product meets the moment it's built for - you're the person who turns "we'll see" into "oh, this actually works," proving live that we hold up exactly when it matters most.

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  VP of Customer Success

  4 months ago

  incident.io · San Francisco, California, United States +1

  HybridFull-timeExecutive$250K – $300K a yearCustomer success & support

  We're hiring a VP of Customer Success to lead and scale our global post-sales function as we grow from $XXM ARR to $XXXM and beyond. This is a defining hire for the company: customer success at incident.io isn't a coordination function, it's a core revenue driver, and we need a…

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  Platform Engineer

  4 months ago

  incident.io · London, England, United Kingdom

  HybridFull-time£110K – £200K a yearEngineering

  Being a Platform Engineer at incident means being the detective every other engineer wishes they could clone, tracing a mystery from a flaky load balancer to a bad Terraform diff, turning "why is this broken" into "here's exactly why, and here's how we stop it happening again."

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  Enterprise Business Development Representative

  10 months ago

  incident.io · San Francisco, California, United States +1

  HybridFull-time$100K – $110K a yearSales

  Being a BDR at incident.io means learning to sell from some of the best in the business, while representing a product and account team that make every conversation an easy one to be proud of.

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  Strategic Account Executive

  19 months ago

  incident.io · San Francisco, California, United States +1

  HybridFull-time$350K – $400K a yearSales

  You're joining as the second Strategic AE on a segment that's already proving out — our founding rep is building pipeline fast, and we need you to help us cover it and take incident.io deeper into traditional enterprise, beyond the digital-native base we've won so far.

Updated 06 Nov 2026 09:37 UTC from the OptiTalent job library.