Customer success jobs in Malaysia

• O

  Tier 1 - Support Specialist

  7 weeks ago

  Odaseva · Kuala Lumpur, Malaysia

  HybridFull-timeMid levelCustomer success & support

  We’re seeking a Tier 1 Support Specialist to join our Super Awesome Support team.

• VS

  Customer Success Renewal Representative, Enterprise

  7 weeks ago

  Veeam Software · Kuala Lumpur, Malaysia

  On-siteFull-timeMid levelCustomer success & support

  The Renewal Account Manager (Enterprise Accounts) owns the end-to-end renewal of subscription and maintenance contracts for Enterprise accounts in their assigned territory. Working closely with Enterprise Account Managers, Customer Success, and Sales Engineering, the Renewal…

• O

  Account Expert (Chinese Speaking)

  2 months ago

  Omnisend · Malaysia +9

  RemoteFull-timeLead / staffFrom €1,800.00 a monthCustomer success & support

  The Account Expert role at Omnisend is a crucial part of our customer and partner success. We highly believe in the importance of customer-centricity and are looking for individuals with a great positive attitude and ability to work well with merchants and partners alike. This…

• A

  Customer Experience Team Manager - English Team (Based in Kuala Lumpur)

  2 months ago

  Agoda · Kuala Lumpur, Malaysia

  ManagerCustomer success & support

  Are you passionate about travel and about people? Do you enjoy interacting with people as well as utilizing technology?

• M

  Customer Success Manager

  2 months ago

  MongoDB · Kuala Lumpur, Malaysia

  HybridFull-timeMid levelCustomer success & support

  Customer Advisory

• A

  IT Helpdesk

  2 months ago

  AvePoint · Kuala Lumpur, Malaysia

  Full-timeCustomer success & support

  1.Provide end-user support for hardware and software issues, helping resolve productivity challenges.

• A

  Workforce Management - Senior Associate Manager - Real Time (Bangkok, Kuala Lumpur, Gurgaon, Pune Based - Relocation Provided)

  2 months ago

  Agoda · Gurugram, India +3

  SeniorCustomer success & support

  The Senior Associate WFM Manager is a people leader in role, responsible for leading a WFM team, enabling them to be successful and delivering against the prescribed KPIs.

• O

  Manager, Customer Service (Escalation & Trading Services, Mandarin Support)

  2 months ago

  OKX · Kuala Lumpur, Malaysia

  ManagerCustomer success & support

  At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

• MP

  Enterprise Customer Success Manager

  2 months ago

  MariaDB plc · Malaysia

  RemoteMid levelCustomer success & support

  The Customer Success Manager will be responsible for the long-term success, value, and retention of their customer portfolio utilizing our MariaDB database solutions. Leveraging their English language skills, they will strengthen and manage the partnership between customers and…

• A

  Support Associate - English (Kuala Lumpur)

  2 months ago

  Agoda · Kuala Lumpur, Malaysia

  HybridEntry levelCustomer success & support

  As a Support Associate in Kuala Lumpur, supporting English queries, you will:

• I

  Customer Solutions Specialist (Technical Support)

  3 months ago

  impact.com · Kuala Lumpur, Malaysia

  Customer success & support

  Daily troubleshooting and coming up with creative work-arounds for our clients that range from small and medium size businesses to very large Enterprises, and from micro influencers to the largest global Publishers. You get to peek “backstage” behind what powers some of the…

• T

  Client Tech Support (Mandarin Speaking)

  3 months ago

  Tarro · Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

  On-siteFull-timeCustomer success & support

  Here at Tarro we build products that empower small brick and mortar restaurants by liberating them of the operational burden of running their business. We accomplish this by providing a frictionless connection between them and their customers through our multi-product ecosystem…

• R

  Technical Support Representative（Entry-Level / Fresh Graduates）

  3 months ago

  Reolink · Kuala Lumpur, Malaysia

  Entry levelMYR 4,000.00 – MYR 6,000.00 a monthCustomer success & support

  Reolink, a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions.

• O

  Specialist, VIP Customer Relationship Management (Mandarin Speaker)

  3 months ago

  OKX · Kuala Lumpur, Malaysia

  Mid levelCustomer success & support

  This is a frontline client service role that works closely with the Relationship Manager (RM) team to provide professional and consistent support to key clients. The role is responsible for handling client inquiries effectively, ensuring timely issue resolution, and delivering…

• A

  Workforce Management - Senior Associate Manager - Capacity (Bangkok, Kuala Lumpur, Gurgaon, Pune Based)

  4 months ago

  Agoda · Gurugram, India +3

  SeniorCustomer success & support

  The WFM Manager is a people leader role, responsible for the leadership of a team of WFM Capacity Planners, enabling them to be successful and delivering against the prescribed KPIs.

• E

  Incident and Problem Management Support

  4 months ago

  Encora · Kuala Lumpur, Malaysia

  Customer success & support

  Incidents & Problem Management - ITIL Knowledge: Familiarity with ITIL processes, especially Incident Management, Problem Management, and Change/Release Management. - Troubleshooting & Root Cause Analysis: Ability to analyze incidents, identify patterns, and assist in problem…

• PB

  Client Success Associate

  4 months ago

  Pave Bank · Kuala Lumpur, Malaysia

  HybridFull-timeEntry levelCustomer success & support

  Operational Management: Design, implement, and optimize Client Success workflows to drive efficiency and data-driven decisions.; Revenue & Retention: Execute strategies to maximize Net Revenue Retention (NRR) and identify expansion opportunities (upsell/cross-sell) of the…

• G

  Technical Account Manager (Malaysia)

  4 months ago

  GenScript · Malaysia

  Entry levelCustomer success & support

  Technical Account Manager serves as the primary technical source for supporting sales activities within responsible regions. Technical Account Managers take full responsibility of the daily operation of customer service function, which handles all initial inquiries from…

• T

  Product Implementation Specialist

  5 months ago

  Tarro · Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

  On-siteFull-timeCustomer success & support

  Here at Tarro, we build products that empower small brick-and-mortar restaurants by liberating them from the operational burden of running their business. We accomplish this by providing a frictionless connection between them and their customers through our multi-product…

• A

  Regional Customer Service Manager - Customer Satisfaction & Incidents (CSI)

  5 months ago

  Agoda · Bangkok, Thailand +1

  ManagerCustomer success & support

  This is a high-impact leadership opportunity, for a Regional Customer Service Manager to lead Agoda's Customer Experience Group (CEG) Incident Management (IM) & Dispute Resolution & Privacy Advisory (DRPA) teams.

Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.