Customer success jobs in Japan

• CS

  Manager, Technical Support - 11750

  3 months ago

  Coupa Software, Inc. · Tokyo, Japan

  HybridManager¥9.3M – ¥13.1M a yearCustomer success & support

  Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and…

• WB

  Customer Success and Deployment Strategist, Decarb Venture Studio, Mobility BU

  3 months ago

  Woven by Toyota · Tokyo, Japan

  HybridFull-timeCustomer success & support

  Discover Customer Reality: Lead field discovery and understand customer operations, users, and opportunities; Design Successful Deployments: Design deployments, business processes, onboarding, and operational readiness; Drive Customer Adoption: Lead customer success, value…

• I

  Senior Premium Solutions Manager - Japan

  3 months ago

  Ideals · Tokyo, Japan

  HybridFull-timeSeniorCustomer success & support

  We're looking for a Senior Premium Solutions Manager to join our remote team in Japan and become the go-to operational partner for investment banking associates, analysts, and deal teams executing high-stakes M&A transactions. Working hand-in-hand with our Key Accounts sales…

• A

  Founding Customer Success Manager - APAC

  3 months ago

  Ashby · Australia +4

  RemoteFull-timeA$135K – A$189K a yearCustomer success & support

  Our Customer Success team is passionate about shaping and scaling an exceptional enterprise customer experience globally. As we continue to grow in APAC, we are excited to hire our first Customer Success Manager in region to support our Strategic and High Touch customers in the…

• CS

  Customer Success Specialist

  3 months ago

  Catapult Sports · Tokyo, Japan

  Customer success & support

  Catapult is building the future of sports performance technology, with a mission to Unleash the Potential of every athlete and team on earth. We don't just work in the sporting industry; we are actively changing it. Since 2006, our solutions have been leading the way in sports…

• M

  Technical Account Manager, Japan

  3 months ago

  Miro · Tokyo, Japan

  SeniorCustomer success & support

  The Professional Services organisation at Miro is focused on ensuring our Enterprise customers achieve exceptional outcomes through the Innovation Workspace. As part of a global team, you will partner closely with Customer Success, Product, and Engineering to deliver…

• WI

  Technical Account Manager

  3 months ago

  Wiz, Inc. · Japan

  RemoteSeniorCustomer success & support

  As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies that drive customer adoption and use of the Wiz platform for our largest customers.

• I

  Support Advisor

  4 months ago

  InterSystems · Japan +1

  Customer success & support

  InterSystems seeks experienced candidates who are creative, motivated, and energetic problem solvers to join a group of experts supporting development and administration of public and private integration projects, working with advance healthcare interface technologies such as…

• TB

  Lead Generation Analyst

  5 months ago

  Third Bridge · Tokyo, Japan

  RemoteFull-timeLead / staffCustomer success & support

  Join our Tokyo team to proactively expand our Japanese expert network. This role is critical to strengthening our competitive position in the Japanese market, particularly as our business focuses on supporting sophisticated clients who require deep, localized market expertise.

• TB

  Associate, Client Services - Japanese Speaker - 2026 Start

  6 months ago

  Third Bridge · Tokyo, Japan

  RemoteFull-timeEntry levelCustomer success & support

  Third Bridge is a leading global research firm established in 2007, with a team of over 1,500 employees worldwide dedicated to fueling decisions with expert insights. We accelerate and enhance decision-making for investors and business leaders by unearthing unique expert…

• V

  Junior Customer Success Manager (API)

  6 months ago

  Vonage · Japan

  RemoteEntry levelCustomer success & support

  As a Customer Success Manager (CSM) at Vonage API, you will play a critical role in ensuring our customers achieve their business objectives through our API solutions. You will be responsible for driving adoption of our communication APIs, fostering strong customer…

• F

  Customer Service Representative

  6 months ago

  Fender · Chiba, Japan

  Mid levelCustomer success & support

  Provide direct communication and customer service support to FMCJ dealers and consumers via phone, e-mail, fax and print mail.; Respond to inquiries regarding product specifications, performance, application, pricing, and availability as well as providing historical information…

• A

  Product Support Specialist

  8 months ago

  Anthropic · Tokyo, Japan

  On-siteCustomer success & support

  We are hiring our first Tokyo-based Product Support Specialists, who will grow our global presence as a team and serve as champions of our unique support brand. You’ll be at the front lines of safely delivering AI to the world by responding to, investigating, and tracking user…

• A

  Product Support Specialist - APAC

  8 months ago

  Ashby · Singapore +3

  RemoteFull-timeSGD 80K – SGD 96K a yearCustomer success & support

  We're excited to share that we're hiring Product Support Specialists in the APAC region 🎉.

• W

  WPP Media | (MFG) Senior Vice President - Client Partner, Japan

  8 months ago

  WPP · Tokyo, Japan

  ExecutiveCustomer success & support

  We are seeking a highly experienced, strategic, and operationally excellent Client Partner to lead our relationship with Google in Japan, a top-tier client across WPP Media. WPP Media manages the digital mandate for Google in Japan.

• 5

  Japanese / English Customer Support Agent

  9 months ago

  5CA · Japan +4

  RemoteCustomer success & support

  As a Customer Support Agent at 5CA, you'll provide customer service for multinational Consumer electronics and E-commerce companies as part of a large international team. You'll be on the front line talking to customers via email, live chat, social media, and phone. You'll be…

• A

  Account Onboarding Specialist - Tokyo, Japan (6 Month Contract)

  9 months ago

  Agoda · Tokyo, Japan

  ContractMid levelCustomer success & support

  As an Account Specialist for Partner Onboarding, your key objective is growing the coverage and quality of Agoda’s supply network. You will take care of a large portfolio of emerging supply partners and assist in partnership related functions at scale.

• A

  Partner Onboarding Specialist - Tokyo, Japan (6 Month Contract)

  9 months ago

  Agoda · Tokyo, Japan

  ContractExecutiveCustomer success & support

  As an Account Specialist for Partner Onboarding, your key objective is growing the coverage and quality of Agoda’s supply network. You will take care of a large portfolio of emerging supply partners and assist in partnership related functions at scale.

• 5

  Japanese / English Gaming Support Agent

  10 months ago

  5CA · Bosnia & Herzegovina +7

  RemoteCustomer success & support

  As a Gaming Support Agent at 5CA, you'll handle customer support issues for an assigned game studio. You'll help players with account and technical issues and resolve purchase- and gameplay-related queries. You'll work with a team of agents under the guidance of a Team Lead and…

• D

  Enterprise Customer Success Manager

  11 months ago

  Datadog · Tokyo, Japan

  Full-timeMid levelCustomer success & support

  Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law.…

Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.