Customer success jobs in Japan

• AC

  Associate, Client Service, 2027 (CV Drop)

  7 weeks ago

  AlphaSights Campus Recruiting · Hong Kong +2

  Full-timeEntry levelCustomer success & support

  Owning end-to-end client-expert communications, spending a significant part of your day on the phone screening and negotiating with relevant experts to position the best possible matches for your clients’ requests.; Leveraging AI-powered sourcing tools to map complex industry…

• DA

  Lead CX Solution Manager

  8 weeks ago

  Digital Asset · Japan

  Lead / staffCustomer success & support

  The Lead CX Solution Manager is a player-coach, guiding a focused group of consultants while directly contributing to the success of our clients' Canton Network implementations.

• O

  Account Expert (Chinese Speaking)

  2 months ago

  Omnisend · Malaysia +9

  RemoteFull-timeLead / staffFrom €1,800.00 a monthCustomer success & support

  The Account Expert role at Omnisend is a crucial part of our customer and partner success. We highly believe in the importance of customer-centricity and are looking for individuals with a great positive attitude and ability to work well with merchants and partners alike. This…

• B

  Senior Delivery Manager

  2 months ago

  Braze · Tokyo, Japan

  SeniorCustomer success & support

  At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

• TB

  Workplace Support Assistant (Office Admin)

  2 months ago

  Third Bridge · Tokyo, Japan

  Full-timeEntry levelCustomer success & support

  Third Bridge is a leading global research firm established in 2007, with a team of over 1,500 employees worldwide dedicated to fueling decisions with expert insights. We accelerate and enhance decision-making for investors and business leaders by unearthing unique expert…

• C

  Support Consultant (Post-sales)

  2 months ago

  Cygnify · Tokyo, Japan

  HybridFull-timeMid levelCustomer success & support

  We are working with an IT Services and Consulting company, a Premier Oracle NetSuite Alliance Partner, which operates across the full enterprise technology ecosystem, helping enterprises solve the most complex business technology challenges through strategic tech stack…

• WB

  Business Operations Support Assistant (Employment for People with Disabilities)

  2 months ago

  Woven by Toyota · Tokyo, Japan

  HybridTemporaryEntry levelCustomer success & support

  ・Handle inquiries from internal and external stakeholders (via email, chat, ticketing systems, etc.)

• MS

  Customer Success Manager - Japan

  2 months ago

  Menlo Security · Tokyo, Kanto, Japan

  Full-timeCustomer success & support

  We're looking for a Senior Customer Success Manager to own the strategic relationship with our largest and most complex enterprise customers across Japan. You'll be the primary point of contact and trusted advisor for your portfolio, working closely with deployment, sales, and…

• S

  Senior Customer Success Manager, Japan

  2 months ago

  Sayari · Japan

  SeniorCustomer success & support

  The Customer Success Managers (CSM) help Sayari’s existing clients effectively leverage Sayari solutions and deepen our relationships within client organizations. The CSM plays a vital role in ensuring that our customer fully realizes a return on their investment in Sayari…

• T

  Customer Success Manager II (Japan)

  2 months ago

  Teamworks · Japan

  RemoteFull-timeMid level¥8.8M – ¥10.4M a yearCustomer success & support

  Own the full customer lifecycle for our Japan clients, from implementation and training through renewal and expansion, across Hub, AMS, Strength & Conditioning, Recruiting, and Intelligence (Coaching & Player Personnel); Drive renewals and account growth across the Japan…

• RF

  Principal Technical Account Manager

  2 months ago

  Recorded Future · Tokyo, Japan

  Lead / staffCustomer success & support

  With 1,000+ intelligence professionals serving over 1,900 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company!

• F

  Manager, Customer Enablement (Tokyo, Japan)

  2 months ago

  Figma · Tokyo, Japan

  Full-timeManagerCustomer success & support

  Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to…

• A

  Customer Success Manager, Scaled Accounts

  2 months ago

  Asana · Tokyo, Japan

  HybridCustomer success & support

  Our Customer Success team is committed to helping customers maximize the value of Asana as both a technology platform and a holistic approach to collaboration. From high touch to scalable success, our goal is to deepen the usage of the whole work graph, resulting in delivering…

• N

  [Contract] Language Training Specialist - Japanese

  2 months ago

  Notion · Tokyo, Japan

  HybridContractCustomer success & support

  We’re looking for an experienced Localization Project Manager — Japan Training Quality to support localization for Customer Education, helping ensure Notion training content feels accurate, clear, culturally relevant, and ready to use for learners across the globe.

• K

  Director, Customer Success

  3 months ago

  Kraken · Tokyo, Japan

  HybridFull-timeDirectorCustomer success & support

  Client Partner – Strategic Account Leadership; Own and lead strategic relationships with key clients in Japan; Serve as a trusted advisor to senior stakeholders (C-level and senior leadership); Drive both executive engagement and day-to-day delivery alignment; Build deep…

• A

  Manager, Product Support - APAC

  3 months ago

  Ashby · Australia +4

  RemoteFull-timeManagerSGD 161K – SGD 211K a yearCustomer success & support

  This is a unique opportunity to take ownership of a region. As our first regional manager in APAC, you won’t just be managing a team. You’ll be building and shaping how Support operates within an emerging region. This role requires someone who thrives in ambiguity, has a…

• B

  Senior Technical Support Specialist

  3 months ago

  Braze · Tokyo, Japan

  SeniorCustomer success & support

  At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

• P

  AV Support Specialist

  3 months ago

  Point72 · Hong Kong, Japan +2

  Full-timeCustomer success & support

  Provide day-to-day on-site AV support for meeting rooms, conference spaces, and events in the Hong Kong headquarters.; Deliver remote and coordinated on-site AV support across APAC offices, including India, Tokyo, Singapore, and Sydney.; Troubleshoot AV issues related to video…

• X

  Integration Manager (Tokyo, Japan)

  3 months ago

  Xsolla · Tokyo, Japan

  On-siteFull-timeMid levelCustomer success & support

  Client-Facing & Pre-Sales; Lead and confidently run client meetings, calls, and technical demos independently, without needing a BD or CS lead to carry the conversation; Act as the primary technical point of contact during pre-sales and onboarding, scoping integration…

• TT

  Director, Client Services

  3 months ago

  The Trade Desk · Tokyo, Japan

  Full-timeDirectorCustomer success & support

  As Director, Client Services, you'll help some of Japan's largest agency partners solve complex business challenges and accelerate their growth through data-driven advertising. You'll combine strategic client leadership, commercial acumen, and people leadership to build…

Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.