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Customer success jobs
32 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.
1–20 of 32 jobs
Counts are paused for a minute after many searches; results are still current.
Product Support Operations, Team Lead
8 days agoStripe · India
Lead / staffCustomer success & supportAs Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand…
Technical Account Manager, Crypto
9 days agoStripe · New York, United States +1
SeniorCustomer success & supportTechnical Account Managers are responsible for the technical relationship of Stripe Crypto's largest and most complex users. We lead cross-functional efforts across Engineering, Product, and go-to-market teams—balancing our users' business needs with technical constraints—and…
Operations Program Manager, Consumer Support
2 weeks agoStripe · New York, United States
Customer success & supportThe Consumer Support team partners closely with Product, Engineering, Legal, Compliance, Regulatory, Localisation, Operations Technology, and other Operations teams to build and scale support for Link and Crypto Onramp products.
Head of Key Accounts, Customer Success
2 weeks agoStripe · United States
DirectorCustomer success & supportThe Key Accounts Customer Success team is responsible for the growth, optimization, stakeholder engagement, and cross‑functional program delivery of Stripe’s most important users. Key Accounts often have complex multi-layered relationships, and are among our most important…
Team Lead, Managed Support
3 weeks agoStripe · Mexico City, Mexico
ManagerCustomer success & supportThe Managed Support team enables platforms using Stripe Issuing and Treasury to provide high-quality support to their cardholders and account holders without building the full operation themselves. The team delivers branded and specialized support across areas such as account…
Implementation Consultant
4 weeks agoStripe · Mexico City, Mexico
Mid levelCustomer success & supportIn this role, you’d be joining the Professional Services team. Our team’s mission is to empower every Stripe user to achieve maximum value from their investment quickly and confidently. Our team helps Stripe increase the GDP of the internet by supporting the success of our…
Stripe · Mexico City, Mexico
Lead / staffCustomer success & supportAs Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Product Support Operations (PSO) team plays a key role in efficiently solving our…
User Escalation Specialist
5 weeks agoStripe · Chicago, Illinois, United States +1
SeniorCustomer success & supportThe Escalations team offers a single point-of-entry for all user escalations raised by Stripes on behalf of a user. This team is accountable for all user escalation resolutions by either direct responsibility for resolution or by partnering with other support and non-support…
Product Support - Bridge
5 weeks agoStripe · New York, United States +2
SeniorCustomer success & supportWe're creating an entirely new payments platform, built with stablecoins, to simplify global money movement. Bridge enables faster, cheaper payments and borderless access to dollars via stablecoins. Through our APIs, businesses can send and receive funds across borders faster…
Critical Support Manager - Escalations
5 weeks agoStripe · Seattle, Washington, United States +1
ManagerCustomer success & supportThe Product Support team directly supports our largest and fastest growing users, partnering with them to grow their business. We actively seek and capitalize on opportunities to meet and exceed their service expectations, working to impress the trendsetters and remove…
Stripe · Chicago, Illinois, United States
SeniorCustomer success & supportThe Customer Success team oversees the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few teams…
Technical Account Manager
6 weeks agoStripe · San Francisco, California, United States
SeniorCustomer success & supportTechnical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships, we offer customized, strategic consultation and proactively identify opportunities to help businesses deliver more value to their customers,…
Customer Success Manager, Enterprise
7 weeks agoStripe · Chicago, Illinois, United States
$113.7K – $144.8K a yearCustomer success & supportSupport post-sales engagements focused on the optimization, retention, and growth of Stripe’s enterprise customers.; Manage a book of customers to drive overall account health, including performance, product adoption, usage velocity, account renewals and growth, referrals, and…
Manager, Customer Success Enterprise
7 weeks agoStripe · Atlanta, Georgia, United States +1
ManagerCustomer success & supportOur users are the heart of our business. Stripe’s Global Customer Success Team is responsible for managing our largest and most strategic relationships, such as Doordash, Lyft, and Shopify. In this manager role you’ll be responsible for a high-performing team of Customer…
Manager, Customer Success Manager
7 weeks agoStripe · Chicago, Illinois, United States
Customer success & supportOur users are the heart of our business. Stripe’s Global Customer Success Team is responsible for managing our largest and most strategic relationships, such as Doordash, Lyft, and Shopify. In this manager role you’ll be responsible for a high-performing team of Customer…
Manager, Customer Success Platforms
7 weeks agoStripe · New York, United States +4
ManagerCustomer success & supportOur users are the heart of our business. Stripe’s Global Customer Success Team is responsible for managing our largest and most strategic relationships, such as Doordash, Lyft, and Shopify. In this manager role you’ll be responsible for a high-performing team of Customer…
Implementation Consultant (AUNZ)
7 weeks agoStripe · Sydney, New South Wales, Australia
Full-timeSeniorCustomer success & supportIn this role, you’d be joining the Professional Services team. Our team’s mission is to empower every Stripe user to achieve maximum value from their investment quickly and confidently. Our team helps Stripe increase the GDP of the internet by supporting the success of our…
Customer Success Manager, RFA
8 weeks agoStripe · Chicago, Illinois, United States
$208K – $225.3K a yearCustomer success & supportLeading post-sale engagement, retention, and growth of customers in close collaboration with the Account Executive;; Supporting account expansion by identifying opportunities, driving business outcomes, and ensuring customers achieve success, working closely with the account…
Customer Success Manager, Enterprise
8 weeks agoStripe · New York, United States +4
Customer success & supportStripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes.…
Product Support Specialist
2 months agoStripe · Chicago, Illinois, United States +1
SeniorCustomer success & supportAnalyze and troubleshoot complex technical issues through direct user interaction (email, phone), utilizing SQL to extract and interpret data, and leveraging your knowledge of API documentation.; Develop product and platform expertise, working closely with Engineering, Product,…
Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.