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Customer success jobs
14 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.
1–14 of 14 jobs
Counts are paused for a minute after many searches; results are still current.
Shield AI · Seattle, Washington, United States +4
On-siteFull-timeDirector$174K – $300K a yearCustomer success & supportOwn the contingent workforce program strategy, operating model, and roadmap; independently assess gaps, recommend solutions, and drive improvements.; Establish policies, processes, decision rights, approval requirements, and service expectations with cross-functional partners.;…
Global Mobility Specialist (R6192)
10 days agoShield AI · Seattle, Washington, United States +2
On-siteFull-timeMid level$88K – $130K a yearCustomer success & supportSupport the Senior Global Mobility Program Manager with the day-to-day administration and execution of the global mobility program.; Coordinate domestic and international relocations, expatriate assignments, transfers, repatriations, and other mobility cases from initiation…
Staff Product Support Specialist (R6459)
2 weeks agoShield AI · Seattle, Washington, United States +1
On-siteFull-timeLead / staff$126K – $190K a yearCustomer success & supportExecute logistics and sustainment planning activities for assigned UAS subsystems and support areas across design, production, deployment, and field support phases.; Develop and maintain integrated logistics support products, including maintenance concept inputs, support…
Instructor & Customer Success Manager (6200)
2 weeks agoShield AI · Kyiv, Ukraine
HybridCustomer success & supportAs the Instructor & Customer Success Manager, you will lead a team responsible for developing and delivering classroom, simulator, flight, maintenance, and scenario-based training for Shield AI products. You will ensure customers in Ukraine have the knowledge, skills, and…
Instructor & Customer Success Manager (6201)
2 weeks agoShield AI · Lviv, Ukraine
HybridCustomer success & supportShield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With…
Sr Staff Product Support (R5912)
6 weeks agoShield AI · Dallas, Texas, United States +1
On-siteFull-timeLead / staff$100K – $150K a yearCustomer success & supportWe are seeking an experienced Staff Product Support to support the design, development, integration, and fielding of a next-generation autonomous aircraft system. This role will lead the logistics planning, supply support, sustainment analysis, and lifecycle support activities…
Mission Assurance Lead (R5896)
7 weeks agoShield AI · Dallas, Texas, United States
On-siteFull-timeLead / staff$112K – $168K a yearCustomer success & supportShield AI is seeking a Mission Assurance Lead to provide independent, engineering‑informed oversight of maintenance, configuration, documentation, and field operations across Shield AI aircraft operations. The role ensures Shield AI maintains continuous, objective insight into…
Shield AI · Dallas, Texas, United States
On-siteFull-timeEntry level$71K – $107K a yearCustomer success & supportThis position will be based in our Dallas, TX office.
Training Manager, Ukraine (R5747)
7 weeks agoShield AI · Dallas, Texas, United States
On-siteFull-timeManager$120K – $180K a yearCustomer success & supportThe Ukraine Training Manager is responsible for the leadership, management, and execution of Shield AI's V-BAT customer training program supporting Ukraine. This position oversees all aspects of training operations, ensuring instruction is delivered safely, effectively, and in…
Oracle Implementation Lead (R5897)
8 weeks agoShield AI · Dallas, Texas, United States
On-siteFull-timeLead / staff$115K – $170K a yearCustomer success & supportImplementation Phase (First 6–12 Months)
Staff Customer Success Manager (R6249)
2 months agoShield AI · Washington, District of Columbia, United States
HybridFull-timeLead / staff$110K – $170K a yearCustomer success & supportThis is a senior ( ~8+ years of experience) Customer Success Manager on a small team supporting our Hivemind Enterprise Customers. This is a high-impact role interacting with external C-Suite stakeholders!
Configuration and Change Control Analyst (R5300)
4 months agoShield AI · Dallas, Texas, United States
On-siteFull-timeMid level$117K – $176K a yearCustomer success & supportThe Configuration and Change Control Manager is a senior individual contributor responsible for owning configuration discipline for the fielded V-BAT fleet, including aircraft, payloads, software, ground equipment, support equipment, and customer-specific configurations.This…
Senior Manager, Customer Success (R5273)
4 months agoShield AI · Dallas, Texas, United States
On-siteFull-timeManager$144.2K – $216.2K a yearCustomer success & supportShield AI is seeking a Senior Manager, Customer Success to establish, lead, and scale the Aircraft Division Customer Success function supporting V-BAT and X-BAT customers. This leader will manage a team of Customer Success Managers and ensure customers achieve sustained mission…
Standardization Pilot (R5478)
7 months agoShield AI · Dallas, Texas, United States
On-site$114K – $171K a yearCustomer success & supportAre you a motivated, energetic, and ambitious elite former military pilot looking to work on the cutting edge of military aviation? Are you interested in helping to build the world's best AI pilot? Are you looking to work for a company that has purpose and compelling vision?
Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.