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Customer success jobs at M-KOPA
4 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.
1–4 of 4 jobs
Customer Operations Officer - Insurance
2 weeks agoM-KOPA · Nairobi, Nairobi Province, Kenya
On-siteFull-timeCustomer success & supportCoordinating insurance issuance — including sticker generation and DMVIC documentation — and proactively managing policy renewals and customer notifications to prevent coverage lapses; Managing the complete claims lifecycle from incident reporting and documentation through…
Customer Performance Field Officer - Nairobi
2 weeks agoM-KOPA · Nairobi, Nairobi Province, Kenya
On-siteFull-timeCustomer success & supportMonitoring assigned accounts and taking appropriate action to keep the collection portfolio within accepted limits, applying sound credit judgment in line with policy guidelines; Contacting and locating customers to implement repayment schedules, educating them on the…
M-KOPA · Ghana +1
On-siteFull-timeMid levelCustomer success & supportAs a Telesales Representative on our Customer Retention team, you'll be working with existing M-KOPA customers; people who already trust the brand; to introduce them to additional products that genuinely fit their lives. This isn't cold prospecting. It's warm, mission-driven…
Customer Care Quality Analyst
7 weeks agoM-KOPA · Ghana +1
Full-timeCustomer success & supportQuality Analyst roles at most organisations sit at the edge of influence — they measure, they report, and they wait. At M-KOPA, this role sits at the intersection of operations, training, and BPO partnerships. You'll work across all three, translating evaluation findings into…
Updated 08 Nov 2026 01:23 UTC from the OptiTalent job library.