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Customer success jobs at IDT

6 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.

1–6 of 6 jobs

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  • Customer Service Representative

    2 days ago

    IDT · Guatemala City, Guatemala

    On-siteCustomer success & support

    We are looking for a Customer Service Representative to support our Boss Revolution customers. In this role, you will handle inbound voice calls, assist customers with basic account inquiries and troubleshooting, and guide them on how to make the most of our services.

  • Customer Service Entry Level

    6 weeks ago

    IDT · Guatemala City, Guatemala

    On-siteEntry levelCustomer success & support

    As a Customer Care Representative at Boss Revolution, you will be responsible for providing an excellent customer experience by assisting customers with their questions, concerns, and requests. You will communicate with customers through different channels, help resolve issues…

  • POS Support Representative (basic tech support)

    6 weeks ago

    IDT · Guatemala City, Guatemala

    HybridCustomer success & support

    Customer Support: Manage accounts to provide information, clarify details, and ensure records are accurately updated.; Problem Solving: Identify the root cause of issues and execute effective resolutions for customer complaints.

  • Customer Service Lead

    2 months ago

    IDT · Guatemala City, Guatemala

    On-siteLead / staffCustomer success & support

    We are looking for a Team Lead to provide day-to-day leadership and support to our customer operations team. The Team Lead will help employees succeed by providing coaching, resolving operational questions, monitoring performance and quality, and ensuring the team remains…

  • Customer Success Manager

    6 months ago

    IDT · San José, Costa Rica

    Hybrid$29K a yearCustomer success & support

    The responsibilities of the Customer Success Manager are comprehensive, covering account management, strategic relationship building, product expertise, and proactive risk mitigation:

  • TECHNICAL SUPPORT - BOSS REVOLUTION

    32 months ago

    IDT · Guatemala City, Guatemala

    On-siteCustomer success & support

    Take calls from Retailers and Customers experiencing technical issues·; Troubleshoot the issue over the phone·; Log all calls and solutions·; Report reoccurring issues to your supervisor·; Installs, modifies, and makes minor repairs to computer hardware and software systems.·;…

Updated 08 Nov 2026 12:14 UTC from the OptiTalent job library.