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Customer success jobs

2 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.

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  • Support Manager

    2 weeks ago

    Gismart · Ukraine

    RemoteFull-timeManagerCustomer success & support

    Work with incoming tickets in Zendesk with a focus on billing issues.; Provide quality support while adhering to the team’s SLAs and KPIs.; Handle customer complaints and come up with creative solutions in line with Gismart’s support policy.; Test new support channels in the…

  • Support Team Lead

    6 weeks ago

    Gismart · Ukraine

    RemoteFull-timeLead / staffCustomer success & support

    Monitor and assign incoming tickets, ensuring proper prioritization; Promptly detect and report incidents; take ownership of raised issues; Lead weekly team syncs and product training sessions; Manage schedules, capacity, extra shifts, and substitutes; Handle escalations and…

Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.