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Customer success jobs

26 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.

1–20 of 26 jobs

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Customer success & support ×coinbase ×Clear all

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Payments Risk Specialist I
3 days ago
Coinbase · Manila, Philippines
RemoteEntry level₱664.4K a yearCustomer success & support
Conduct detailed reviews of escalated customer accounts to identify and mitigate payments fraud risks, including chargebacks, ACH returns, wire disputes, and account takeovers.; Analyze fraud trends and patterns in payment activities, providing actionable insights to Payments…
Customer Support Specialist ll
3 days ago
Coinbase · Manila, Philippines
RemoteMid level₱364.61 – ₱383.80 an hourCustomer success & support
Responsible for providing support for high-profile Coinbase customers across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving customer issues.; Use all available resources to ensure high standards are met and work is carried out in…
Customer Support Specialist II-3
3 days ago
Coinbase · Manila, Philippines
RemoteSeniorCustomer success & support
Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your…
Customer Support Specialist ll
3 days ago
Coinbase · Manila, Philippines
RemoteMid level₱364.61 – ₱383.80 an hourCustomer success & support
As a Customer Support Specialist II, you’ll join a high performing team of passionate support professionals who know their performance is critical to Coinbase achieving its mission. You will dedicate your time to assisting customers and teammates with inquiries, resolving…
Customer Support Specialist ll
4 days ago
Coinbase · Manila, Philippines
RemoteMid level₱798.3K a yearCustomer success & support
Responsible for providing support for Coinbase customers across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving customer issues.; Use all available resources to ensure high standards are met and work is carried out in the most…
Customer Support Specialist ll
5 days ago
Coinbase · Manila, Philippines
RemoteMid level₱798.3K a yearCustomer success & support
Own end-to-end resolution of customer inquiries across phone, messaging, and email channels by investigating, troubleshooting, and solving issues on first contact.; Drive accurate issue tracking and defect logging to surface systemic problems and inform upstream product and…
Social Support Specialist I
5 days ago
Coinbase · Manila, Philippines
RemoteEntry levelCustomer success & support
Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your…
Customer Support Specialist ll
5 days ago
Coinbase · Manila, Philippines
RemoteMid level₱798.3K a yearCustomer success & support
Own end-to-end resolution of customer inquiries across phone, messaging, and email channels by investigating, troubleshooting, and solving issues on first contact.; Drive accurate issue tracking and defect logging to surface systemic problems and inform upstream product and…
Customer Support Specialist ll
5 days ago
Coinbase · Manila, Philippines
RemoteCustomer success & support
Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your…
Customer Support Specialist II
6 days ago
Coinbase · Hyderabad, India
RemoteSeniorCustomer success & support
Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your…
Customer Success Team Agent II
6 days ago
Coinbase · United States
RemoteMid levelCustomer success & support
Promote customer retention, growth and satisfaction by maintaining positive and long-term customer relationships, including proactively reaching out to customers based on user data, following-up on communications or providing additional education for our highest value…
Customer Support Specialist ll
7 days ago
Coinbase · Manila, Philippines
RemoteMid levelCustomer success & support
Responsible for providing support for high-profile Coinbase customers across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving customer issues.; Use all available resources to ensure high standards are met and work is carried out in…
Customer Support Specialist ll
7 days ago
Coinbase · Manila, Philippines
RemoteMid levelCustomer success & support
Responsible for providing support for Coinbase customers across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving customer issues.; Use all available resources to ensure high standards are met and work is carried out in the most…
Customer Support Specialist ll
7 days ago
Coinbase · Manila, Philippines
RemoteMid level₱798.3K a yearCustomer success & support
Own end-to-end resolution of customer inquiries across phone, messaging, and email channels by investigating, troubleshooting, and solving issues on first contact.; Drive accurate issue tracking and defect logging to surface systemic problems and inform upstream product and…
Customer Support Specialist ll
8 days ago
Coinbase · Manila, Philippines
RemoteMid level₱364.61 – ₱383.80 an hourCustomer success & support
As a Customer Service Agent II, you’ll join a high performing team of passionate support professionals who know their performance is critical to Coinbase achieving its mission. You will dedicate your time to assisting customers and teammates with inquiries, resolving issues,…
Customer Support Specialist ll
8 days ago
Coinbase · Manila, Philippines
RemoteMid level₱364.61 – ₱383.80 an hourCustomer success & support
As a Customer Service Agent II, you’ll join a high performing team of passionate support professionals who know their performance is critical to Coinbase achieving its mission. You will dedicate your time to assisting customers and teammates with inquiries, resolving issues,…
Senior Complaints Analyst
2 weeks ago
Coinbase · London, England, United Kingdom
RemoteSenior£61.8K a yearCustomer success & support
Lead audits of post-QC and dispute-related complaint cases to verify required updates, final determinations, and customer communications are completed accurately and on time; Drive calibration, scorecard, and documentation improvements across the quality review process, setting…
Complaints Analyst III
2 weeks ago
Coinbase · London, England, United Kingdom
RemoteSenior£53.1K a yearCustomer success & support
Investigate and resolve assigned complaints by gathering account data, transaction history, and customer communications, delivering accurate responses within defined SLA timelines; Maintain complete case records in Salesforce, including investigation notes, resolution…
Senior Strategic Program Lead, GFCO
3 weeks ago
Coinbase · United States
RemoteLead / staff$130.9K – $154K a yearCustomer success & support
The GFCO Programs team is the end-to-end DRI for the financial crimes compliance operations experience and automation across Coinbase's global product and entity footprint. We design, govern, and continuously improve compliance operations through AI-first principles, ensuring…
Risk & Monitoring Analyst III
6 weeks ago
Coinbase · United Kingdom
RemoteSenior£53.1K a yearCustomer success & support
Complete weekly QA audit allocations in line with established procedures and grading standards, providing detailed documentation of errors identified and their root causes.; Conduct root cause analyses and deep dives into operational procedures to identify recurring themes,…

Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.