Customer success jobs

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  Global Head of Professional Services

  Yesterday

  Ashby · United States +1

  RemoteFull-timeDirector$215K – $300K a yearCustomer success & support

  As our Global Head of Professional Services, you'll own the strategy, performance, and evolution of Ashby's global Professional Services organization, spanning Implementation, Integrations Consulting, Build Services, and emerging technical and advisory services.

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  Strategic Customer Success Manager - Americas

  3 days ago

  Ashby · United States +1

  RemoteFull-time$150K – $198.4K a yearCustomer success & support

  Hi, I’m Loren, the Head of Strategic Customer Success here at Ashby. My team is dedicated to building deep, consultative partnerships within the Enterprise space.

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  Strategy & Operations, Customer Success

  4 days ago

  Ashby · United States +1

  RemoteFull-time$168.5K – $221.9K a yearCustomer success & support

  In this Strategy and Operations, Customer Success role, you will drive the strategy, processes, and data-driven insights that empower our Customer Success Team to deliver exceptional outcomes for our customers. Reporting to the Manager of Strategy and Operations, and partnering…

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  Director of Knowledge Management - NAMER

  7 days ago

  Ashby · United States +1

  RemoteFull-timeDirector$160K – $190K a yearCustomer success & support

  Today, our Knowledge Managers divide their work between internal and external content. You’ll help the team decide where to focus next, in what order, and how its structure should evolve to deliver on those priorities.

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  SMB Customer Success Manager - Americas

  11 days ago

  Ashby · United States +1

  RemoteFull-timeMid level$80K – $138K a yearCustomer success & support

  Hello! I’m Jared 👋 I joined Ashby four years ago as the first member of the Startup Customer Success team. Since then, I have been a part of building out the onboarding and success functions across our entire startup segment. Today, we’re a team of fifteen spanning across the…

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  Manager of Strategic Customer Success

  2 weeks ago

  Ashby · United States +1

  RemoteFull-timeManager$170K – $230K a yearCustomer success & support

  As the Manager of Strategic Customer Success, you'll lead a tenured team of skilled CSMs while helping shape how Ashby delivers value as we scale upmarket. You'll be the team's coach, sounding board, and champion — helping CSMs grow, building systems that scale, and advocating…

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  Mid-Market Implementation Specialist - EMEA

  2 weeks ago

  Ashby · European Union +9

  RemoteFull-timeSenior£90K – £120K a yearCustomer success & support

  We're looking for a Mid-Market Implementation Specialist who excels at leading technically complex, hands on implementation projects for B2B SaaS customers. You'll own each implementation from the moment Sales hands it off through go-live; part project manager, part technical…

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  Renewal Manager, SMB - Americas

  2 weeks ago

  Ashby · United States +1

  RemoteFull-timeManager$90K – $129K a yearCustomer success & support

  As an Ashby Contract Manager for Startup accounts, you will play a key role in supporting our revenue function and customer satisfaction with customers who are up to 100 employees. You will manage annual customer renewals, month-to-month customer subscriptions, contract…

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  Senior Strategic Implementation Specialist - Americas

  3 weeks ago

  Ashby · United States +1

  RemoteFull-timeSenior$150K – $200K a yearCustomer success & support

  We're looking for a Senior Strategic Implementation Specialist who excels at leading technically complex, hands on implementation projects for B2B SaaS customers. You'll own each implementation from the moment Sales hands it off through go-live; part project manager, part…

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  Manager of Implementations, High Touch - EMEA

  4 weeks ago

  Ashby · European Union +6

  RemoteFull-timeManager€94.3K – €142.4K a yearCustomer success & support

  As our Manager of High Touch Implementations in EMEA, you will play a key role in ensuring high-quality experiences for customers beginning their Ashby journey. You will lead an EMEA-based team of Implementation Specialists aligned to our High Touch (mid-market) customers,…

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  Senior Strategic Implementation Specialist - EMEA

  2 months ago

  Ashby · European Union +8

  RemoteFull-timeSenior€94K – €142K a yearCustomer success & support

  We're looking for a Senior Strategic Implementation Specialist who excels at leading technically complex, hands on implementation projects for B2B SaaS customers. You'll own each implementation from the moment Sales hands it off through go-live; part project manager, part…

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  Manager, Product Support - APAC

  3 months ago

  Ashby · Australia +4

  RemoteFull-timeManagerSGD 161K – SGD 211K a yearCustomer success & support

  This is a unique opportunity to take ownership of a region. As our first regional manager in APAC, you won’t just be managing a team. You’ll be building and shaping how Support operates within an emerging region. This role requires someone who thrives in ambiguity, has a…

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  Founding Customer Success Manager - APAC

  3 months ago

  Ashby · Australia +4

  RemoteFull-timeA$135K – A$189K a yearCustomer success & support

  Our Customer Success team is passionate about shaping and scaling an exceptional enterprise customer experience globally. As we continue to grow in APAC, we are excited to hire our first Customer Success Manager in region to support our Strategic and High Touch customers in the…

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  Strategic Customer Success Manager - EMEA

  4 months ago

  Ashby · European Union +1

  RemoteFull-time€62K – €133K a yearCustomer success & support

  Hi, I’m Loren, the Head of Strategic Customer Success here at Ashby. My team is dedicated to building deep, consultative partnerships within the Enterprise space.

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  Mid-Market Customer Success Manager - Americas

  4 months ago

  Ashby · United States +1

  RemoteFull-time$110K – $161K a yearCustomer success & support

  Hi, I’m Denise, and I’m the Head of High-Touch (Mid-Market) Customer Success at Ashby. Our team is passionate about shaping and scaling an exceptional customer experience for our high-touch customer segment, which primarily supports mid-market and growth-stage organizations.…

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  Head of Global Support

  4 months ago

  Ashby · United States

  RemoteFull-timeExecutive$200K – $300K a yearCustomer success & support

  As our Head of Global Support, you’ll lead an exceptional team of (2) Heads of, (5) Managers, and (~60) highly technical individual contributors dedicated to delivering remarkable support across every customer segment – from early-stage startups to strategic enterprise…

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  Product Support Specialist - EMEA

  8 months ago

  Ashby · United Kingdom +11

  RemoteFull-time£59.5K – £76.5K a yearCustomer success & support

  Hello! We're Barry and Harrison, Support Managers at Ashby. We're excited to share that we're hiring Product Support Specialists in Europe.

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  Product Support Specialist - Australia

  8 months ago

  Ashby · Australia

  RemoteFull-timeA$89K – A$105K a yearCustomer success & support

  We're excited to share that we're hiring a Product Support Specialist in the APAC region, specifically in Australia 🎉.

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  Product Support Specialist - APAC

  8 months ago

  Ashby · Singapore +3

  RemoteFull-timeSGD 80K – SGD 96K a yearCustomer success & support

  We're excited to share that we're hiring Product Support Specialists in the APAC region 🎉.

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  Product Support Specialist - Americas

  8 months ago

  Ashby · United States +1

  RemoteFull-time$70K – $104.3K a yearCustomer success & support

  Hello! We're Jason and Charlie, Support Managers at Ashby. We’re excited to share that we're hiring Product Support Specialists in North America.

Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.