Customer success jobs in Malaysia

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  Support Associate- 24/7 Japanese (Kuala Lumpur, requires relocation to Kuala Lumpur)

  6 weeks ago

  Agoda · Kuala Lumpur, Malaysia

  RemoteEntry levelCustomer success & support

  As a Support Associate in Kuala Lumpur, supporting Japanese language with 24/7 shift, you will:

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  Regional Customer Service Manager - Operations (Based in Kuala Lumpur)

  6 weeks ago

  Agoda · Kuala Lumpur, Malaysia

  ManagerCustomer success & support

  Identifies operational issues affecting the team and credibly explains this with the use of relevant data to customer service leaders along with recommendations that consider overall business impact (such as cost, service levels, team engagement); Understands key drivers of SLA…

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  Customer Experience Team Manager - English Team (Based in Kuala Lumpur)

  2 months ago

  Agoda · Kuala Lumpur, Malaysia

  ManagerCustomer success & support

  Are you passionate about travel and about people? Do you enjoy interacting with people as well as utilizing technology?

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  Workforce Management - Senior Associate Manager - Real Time (Bangkok, Kuala Lumpur, Gurgaon, Pune Based - Relocation Provided)

  2 months ago

  Agoda · Gurugram, India +3

  SeniorCustomer success & support

  The Senior Associate WFM Manager is a people leader in role, responsible for leading a WFM team, enabling them to be successful and delivering against the prescribed KPIs.

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  Support Associate - English (Kuala Lumpur)

  2 months ago

  Agoda · Kuala Lumpur, Malaysia

  HybridEntry levelCustomer success & support

  As a Support Associate in Kuala Lumpur, supporting English queries, you will:

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  Workforce Management - Senior Associate Manager - Capacity (Bangkok, Kuala Lumpur, Gurgaon, Pune Based)

  4 months ago

  Agoda · Gurugram, India +3

  SeniorCustomer success & support

  The WFM Manager is a people leader role, responsible for the leadership of a team of WFM Capacity Planners, enabling them to be successful and delivering against the prescribed KPIs.

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  Regional Customer Service Manager - Customer Satisfaction & Incidents (CSI)

  5 months ago

  Agoda · Bangkok, Thailand +1

  ManagerCustomer success & support

  This is a high-impact leadership opportunity, for a Regional Customer Service Manager to lead Agoda's Customer Experience Group (CEG) Incident Management (IM) & Dispute Resolution & Privacy Advisory (DRPA) teams.

Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.