Customer success jobs in São Paulo, Brazil

• A

  Customer Support Specialist

  Yesterday

  ARQ · São Paulo, Brazil +1

  HybridFull-timeMid levelCustomer success & support

  ARQ is one of the fastest-growing fintechs in the world. Our mission is to redefine how people interact with money across borders, building the infrastructure to move value seamlessly. We’re still early in our journey, which means every person who joins shapes the future of our…

• A

  Law Enforcement Engagement Lead - LATAM

  3 days ago

  Airbnb · São Paulo, Brazil

  RemoteLead / staffR$30.7K – R$38.3K a monthCustomer success & support

  Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences…

• R

  Customer Support Specialist — Spanish-Speaking Markets (AI x Greentech) (m/f/d)

  4 days ago

  Reonic · São Paulo, Brazil

  HybridFull-timeCustomer success & support

  Be the first line of contact for our B2B clients across Latin America, responding quickly and clearly via chat and e-mail; Own Tier 1 support — handle day-to-day questions like platform access, password resets, onboarding steps and basic how-to guidance; Keep response times low…

• P

  Customer Success Manager

  4 days ago

  Pencil · São Paulo, Brazil

  RemoteFull-timeSeniorCustomer success & support

  As a Customer Success Technical Manager at Pencil, you’ll lead by example: managing one of our high-impact accounts, designing scalable adoption strategies, and helping define how we deliver customer success at scale. You’ll work closely with the Head of Customer Success to…

• W

  Client Success Manager

  7 days ago

  WGSN · São Paulo, Brazil

  HybridFull-timeCustomer success & support

  We're looking for an experienced Client Success Manager to lead our Strategic North American Client Success team based in Brazil.

• E

  Customer Relations Executive

  9 days ago

  Ebury · São Paulo, Brazil

  Customer success & support

  You will be looking after a portfolio of 300 clients who will be trading online through our EBO platform; You will have an understanding of clients business activities and FX needs; You will make sure clients have Ebury as their main platform for trading and making payments…

• W

  SMB Success Senior Manager

  9 days ago

  Wellhub · São Paulo, Brazil

  HybridSeniorCustomer success & support

  We are hiring a SMB Success Senior Manager to our Client Success team in São Paulo!

• W

  Senior Customer Success Manager (Digital / High-Volume)

  9 days ago

  Wellhub · São Paulo, Brazil

  HybridSeniorCustomer success & support

  We are hiring a SMB Success Senior Manager to our Client Success team in São Paulo!

• M

  Lead, Technical Services

  10 days ago

  MongoDB · São Paulo, Brazil

  On-siteFull-timeLead / staffCustomer success & support

  MongoDB is helping define the next era of application development as organizations modernize legacy systems, build AI-native experiences, and power mission-critical workloads across cloud, hybrid, and on-premises environments. From MongoDB Atlas, our AI-ready developer data…

• B

  Manager, Customer Support

  11 days ago

  Braze · São Paulo, Brazil

  HybridManagerCustomer success & support

  At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

• C

  Technical Support Agent - Brazil, 12-9pm BRT

  2 weeks ago

  Canals · Porto Alegre, Rio Grande do Sul, Brazil +4

  RemoteFull-timeEntry levelCustomer success & support

  We’re hiring a Technical Support Agent to help distributors get fast, effective support as they scale on Canals. Our customers rely on our platform for mission-critical workflows — and maintaining a 1-minute average response time is part of what sets our team apart.

• B

  Technical Support Specialist

  2 weeks ago

  Braze · São Paulo, Brazil

  Customer success & support

  At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

• T

  Technical Account Manager, Enterprise Publishers

  2 weeks ago

  Taboola · São Paulo, Brazil

  HybridMid levelCustomer success & support

  4+ years of experience in a client-facing technical role, such as technical account management, solutions engineering, solutions consulting, or technical customer success, ideally in ad tech, digital media, or SaaS.; Hands-on experience with HTML, CSS, and JavaScript, including…

• IO

  Customer Onboarding Manager - (Implementation Project Manager) - Brazil

  3 weeks ago

  Insider One · São Paulo, Brazil

  HybridFull-timeMid levelCustomer success & support

  You will be expected to have a technical background, which could be gained through either academic education or relevant work experience. This includes the ability to read API documentation, knowledge of HTML, CSS, and XML, and the ability to understand basic data structures…

• IO

  Customer Success Manager - Brasil

  3 weeks ago

  Insider One · São Paulo, Brazil

  HybridFull-timeMid levelCustomer success & support

  Your primary responsibility will be orchestrating all efforts to keep adoption and usage high while driving value recognition.; Your daily responsibilities will include providing the best use cases according to the partner, helping them with panel usage, training new partners,…

• CN

  Customer Success Manager

  4 weeks ago

  Cato Networks · Rio de Janeiro, Brazil +1

  SeniorCustomer success & support

  Responsible for the full cycle health of assigned accounts and ensure our customers continue to stay and grow with us and realize the full value of their investment in our technology; Develop meaningful relationships with key stakeholders within the customer as well as Cato’s…

• S

  Client Partner, Emerging & Scaled

  4 weeks ago

  Spotify · São Paulo, Brazil

  HybridFull-timeSeniorCustomer success & support

  Build and grow strategic relationships with advertisers by understanding their business objectives and delivering consultative, insight-driven recommendations.; Own a portfolio of clients and develop account strategies that drive long-term growth, retention, and revenue…

• A

  Customer Success Manager

  4 weeks ago

  Arena.im · São Paulo, Brazil

  Full-timeMid levelCustomer success & support

  We’re looking for a Customer Success Manager to help our customers maximize the value they get from Arena.

• C

  Customer Happiness Associate - Key Accounts/ Premium (Analista de Experiência do Cliente - Contas Premium) – São Paulo/ SP (Hybrid)

  4 weeks ago

  Clara · São Paulo, Brazil +2

  HybridEntry levelCustomer success & support

  We’re looking for a Customer Happiness Associate – Key Accounts to support our mission of delivering a seamless, human, and high-quality customer experience to some of Clara’s most strategic customers.

• E

  Technical Support, Manager, Americas

  5 weeks ago

  Equativ · São Paulo, Brazil

  HybridFull-timeManagerCustomer success & support

  Lead, coach and develop a team of Technical Support Specialists, creating a culture of customer ownership, technical excellence, collaboration and continuous improvement.; Ensure TSS are capable of independently supporting customers and troubleshooting technical issues across…

Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.