About the role
About Veho
Veho’s mission is to power the future of commerce by making shopping, shipping and returns seamless for everyone.
We are building a modern, end-to-end logistics infrastructure designed entirely for the ever-evolving needs of ecommerce brands and everyday consumers.
Powered by next-generation technology and a vertically integrated supply chain, Veho gives brands and their customers unprecedented control over their deliveries and removes the pain from the ecommerce post-purchase experience. We make delivery the ‘extension of the brand’ and leverage it to create deeper loyalty and trust between brands and their customers, driving customer retention and lifetime value. Our rapidly growing client list includes leading consumer brands like HelloFresh, Zara, Macy’s, Sephora, and more.
To truly build an iconic company, we strongly believe that our people and values must be aligned with our mission. As such, we take pride in our championship team, merit-based culture. We seek team players who want to compete, win, make an impact and build a legacy, and we reward performance and impact players with generous equity and incredible career growth opportunities.
Compensation: $20.50 per hour
The pay range is subject to the discretion of the Company. Additionally, Veho offers a competitive equity package, comprehensive medical, dental, and vision coverage as well as other benefits such as 401k and generous PTO for full-time roles.
Anticipated Schedule: Overnights including weekends (12am - 10am estimated)
About The Role
As a Ground Operations Associate II at Veho, you will be responsible for performing tasks within the warehouse that allow us to deliver exceptional customer service and on-time delivery. Day-to-day, you’ll scan, sort packages onto pallets or into routes, and meet delivery driver partners for the morning launch. Additionally, you will ensure that carts are accurately prepared to ensure successful on-time delivery for our customers. This is a critical function to the success of our operation and how we revolutionize the delivery experience.
Key Responsibilities
- Thrive in a fast-paced environment that demands quick thinking and physical agility, embracing the challenge of physically tasking work with enthusiasm and resilience.
- Able to take direction from Supervisors and Ground Operations Lead, specifically with our sort and accountability processes.
- Maintains a professional demeanor through interactions with colleagues, crowd-sourced drivers, and customers.
- Stand for extended periods, move boxes up and down, bend, and frequently lift objects weighing up to 50 lbs, ensuring physical readiness for the demands of the role.
- Ability to complete one or more of the following responsibilities:
- Operate a forklift and potentially a box truck with skill and precision, ensuring the safe and efficient movement of goods and materials as needed.
- Act as a subject matter expert (SME) to provide training and coaching to team members as required.
- Function as a problem solver showcasing the ability to be an independent decision-maker who can juggle competing priorities and complex problem-solving.
- Culture ambassador for current and new teammates. Lead by example in creating a positive, inclusive, and engaging environment.
Qualifications
- Prior experience in a warehouse or a related field is preferred.
- Owns a modern smartphone and can navigate apps on a smartphone daily.
- Forklift certification and/or experience operating box trucks is preferred.
- Ability to pass a comprehensive background check.
- Willingness to work flexible hours, including nights, holidays, and weekends, as required by operational needs.
Veho is a growth company that looks for team members to grow with it. No matter the location, or the role, every Veho teammate shares one galvanizing mission: driving commerce forward with a customer-centric delivery experience that's built for the modern era. We live by our leadership principles. We're looking for team members who are: obsessed over the customer, first-principles thinkers, builders at heart, intrinsically driven to win, and owners biased toward action.
Join us in building the future of ecommerce logistics and in doing the work of our lifetime!
All California applicants, please reference our California Applicant Privacy Notice located here.
The pay range is subject to the discretion of the Company. Additionally, for U.S. based roles, Veho offers a competitive equity package, comprehensive medical, dental, and vision coverage, and other benefits such as a 401 (k) and unlimited PTO for exempt-level roles.