About the role
Some people inspect vehicles. Others protect the first impression of one of the world's most iconic luxury brands.
At Aston Martin, every vehicle that reaches a customer is a reflection of our craftsmanship, attention to detail and commitment to excellence. Before a vehicle arrives at a retailer, every finish, every system and every quality check matters.
We're looking for a VPC Controller- Japan to play a critical role in ensuring every Aston Martin vehicle meets the highest standards of quality, compliance and customer readiness before reaching our retailer network.
This is a unique opportunity to combine technical expertise, quality management and operational oversight within one of the world's most admired luxury automotive brands. You'll be responsible for safeguarding vehicle quality, protecting the customer experience and ensuring vehicles are delivered to market in exceptional condition.
Working closely with Sales, Quality, Logistics, retailers and suppliers, you'll oversee Vehicle Preparation Centre activities, ensuring vehicles comply with Aston Martin standards and local market legislation while supporting wholesale delivery objectives.
You'll continuously monitor and improve inspection procedures, conduct audits, analyse quality trends and support investigations into vehicle quality concerns. By capturing inspection and repair data, you'll provide valuable insight that helps drive future product improvements and strengthen the overall ownership experience.
You'll also act as a key technical point of contact for retailers, providing guidance on vehicle quality concerns, supporting complex technical cases and ensuring dealer teams are fully trained and equipped to deliver Aston Martin standards consistently.
Supplier management will form an important part of the role, with responsibility for monitoring VPC performance, conducting regular audits, managing service quality and helping to identify opportunities for continuous improvement while balancing quality, efficiency and cost.
Beyond vehicle preparation, you'll help maintain regional fleet vehicles, monitor stock vehicle condition and support special events and activities, ensuring vehicles are presented to the highest possible standard at all times.
We're looking for an experienced automotive professional with a strong technical background and a passion for quality. You'll bring hands-on experience in vehicle diagnosis, troubleshooting and repair across a variety of systems, including mechanical, electrical, trim, paint and body repair.
You'll be highly analytical, comfortable working with data and confident using Excel and other business systems to identify trends, produce reports and support informed decision-making. Strong communication skills will allow you to build effective relationships with retailers, suppliers and internal stakeholders alike.
Most importantly, you'll be proactive, detail-oriented and committed to delivering a world-class customer experience. You'll enjoy working independently, taking ownership of challenges and finding practical solutions that protect both quality and brand reputation.
This is a fantastic opportunity to play a direct role in protecting the quality, reputation and customer experience of Aston Martin in Japan. You'll work alongside passionate experts, influence continuous improvement initiatives and help ensure every vehicle delivered reflects the standards of one of the world's most desirable luxury brands.
If you're passionate about technical excellence, quality assurance and delivering exceptional customer experiences, we'd love to hear from you.
Belong at Aston Martin
At Aston Martin, we believe that the stunning beauty, craftsmanship, and artistry that define our brand come from the diverse voices and talents of our extraordinary team. We are committed to fostering a culture where everyone feels valued, respected, and empowered to thrive.
Your unique perspectives, shaped by your education, culture, ethnicity, race, gender identity, sexual orientation, age, religion, abilities, and more, are what make us stronger and more innovative. We celebrate the richness of diversity and actively seek individuals who bring something new to the table.
If you require any accommodations or support during the application process, please don't hesitate to reach out. We're here to ensure that you can bring your best, in every way.
Let's build something remarkable together.
The post holder will be required to comply with all policies and procedures issued by and on behalf of Aston Martin Lagonda Ltd.