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Bounteous

VP, Client Service (Healthcare- Life Sciences + BioPharma)

Dallas, Texas, United States

Location
Dallas, Texas, United States
Work
Remote
Employment
Not stated
Level
Executive
Function
Customer success & support
Pay
$180K – $240K a year
Posted
2 days ago

Pay and the market here

The top of this role’s range, $240K a year, is 4% above the median of $230K for executive customer success jobs in United States (middle half $180K – $275K, 62 jobs that state pay).

106 customer success jobs open in Dallas: 25% remote, 46 posted in the last 30 days.

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About the role

We are seeking a strategic executive Client Services Partner located in Texas to lead and grow a strategic enterprise healthcare and life sciences client relationship, driving engineering-led business transformation, business modernization, and AI-enabled innovation across complex global organizations. This VP-level role is accountable for end-to-end client success, strategic account growth, and operational excellence, partnering closely with C-suite clients and Bounteous leaders. This role will play a critical part in expanding Bounteous’ Life Sciences consulting capabilities, shaping industry strategy, and growing strategic client partnerships across the healthcare ecosystem.

***Location: Dallas, TX area preferred. Candidates elsewhere in Texas may be considered if they can meet client onsite requirements.

Role & Responsabilities

  • Own and grow a significant strategic enterprise account, driving revenue expansion, executive relationships, delivery success, and client satisfaction.
  • Partner closely with Business Development to drive account expansion and new opportunities by aligning client needs with Bounteous’ engineering, cloud, data, product engineering, and AI capabilities.
  • Serve as a trusted advisor to Fortune 100 C-suite leaders, guiding enterprise transformation through healthcare expertise and AI-enabled solutions.
  • Lead multi-year account strategies and executive business reviews to ensure alignment across client priorities, Bounteous business units, and delivery leadership.
  • Oversee the commercial and operational performance of the portfolio, including pipeline management, forecasting, financial performance, margin protection, risk mitigation, and compliance.
  • Lead cross-functional teams across consulting, engineering, delivery, and product leadership to execute complex enterprise transformation programs.
  • Ensure delivery of scalable, client-centric digital transformation initiatives with accountability for solution estimates, SOW development, resource planning, and commercial governance.
  • Build and mentor high-performing teams while serving as a visible ambassador for the Health business unit with clients, partners, and industry forums.

Preferred Qualifications

  • 15+ years of consulting, client service, or account leadership experience within healthcare or life sciences organizations.
  • 10+ years leading technology-enabled business transformation initiatives, including digital modernization and enterprise program delivery across pharmaceutical, biotech, payer, or healthcare enterprises.
  • Deep expertise in life sciences commercialization processes, including pricing, rebates, contracting, and distribution models within pharmaceutical and biopharma organizations.
  • Proven experience growing strategic enterprise accounts through engineering services, including cloud modernization, data platforms, product engineering, and AI-enabled business transformation.
  • Familiarity with life sciences commercial platforms supporting rebate adjudication, pricing, contracting, or chargeback processes.
  • Proven success managing large client portfolios and driving revenue growth within consulting, digital transformation, or professional services environments.
  • Outstanding executive presence with the ability to influence C-suite stakeholders and lead strategic transformation discussions.
  • Strong leadership experience guiding cross-functional consulting, engineering, and delivery teams in complex enterprise environments.
  • Excellent communication, negotiation, and presentation skills.
  • BA/BS degree or equivalent consulting experience

The range listed reflects the base salary for this role. Individual pay is determined by many factors, including experience, relevant education or training, and organizational needs. The mid-range to maximum of the salary range is generally reserved for individuals who are highly experienced in the role. This position is also eligible to participate in Bounteous' Business Development Commission plan, with details provided during the interview process.

Source

Posted by Bounteous on their own hiring page, jobs.lever.co. OptiTalent shows it as published, read 07 Nov 2026 11:19 UTC; the original is the reference.

View the original ad ↗

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