About the role
Hospital Administrator – Puget Sound Veterinary Specialty & Emergency
About PSVSE
Located in beautiful Gig Harbor, Washington, Puget Sound Veterinary Specialty & Emergency (PSVSE) provides exceptional emergency and specialty veterinary care to pets and families throughout the Pacific Northwest. Our team is committed to collaborative, gold-standard medicine while supporting our patients, clients, referring veterinarians, and one another.
Our culture is built around Compassion, Inclusion, Accountability, Innovation, and Gold Standard Patient Care. We believe in asking questions, sharing knowledge, and supporting one another as we continue to grow and provide the highest quality care to every patient we serve.
The Opportunity
We are looking for an experienced Hospital Administrator to help lead the continued growth and success of PSVSE.
The HA is a key member of our leadership team, partnering closely with the Medical Director to oversee hospital operations, team development, financial performance, and the overall client and team experience.
This is a hands-on leadership role for someone who enjoys developing people, building strong relationships, solving problems, and creating an environment where both people and patient care can thrive.
What You’ll Do
- Partner with the Medical Director and leadership team to oversee daily hospital operations and achieve hospital goals.
- Foster a culture built on compassion, inclusion, accountability, innovation, and collaboration.
- Recruit, onboard, coach, and develop hospital team members.
- Support DVMs with administrative, HR, performance, and operational needs.
- Monitor financial performance, labor costs, revenue, and other key hospital metrics.
- Identify opportunities to improve workflows, efficiency, and the experience of our clients and team.
- Oversee scheduling, facilities, equipment, compliance, and other operational needs.
- Handle employee and client concerns with empathy, professionalism, and sound judgment.
- Build strong relationships with referring veterinarians and represent PSVSE within the local veterinary community.
- Partner with hospital leadership on strategic planning, business development, and continued growth.
What We’re Looking For
- 3- 5 years previous leadership and management experience in veterinary medicine or healthcare required.
- High school diploma or equivalent required; bachelor’s degree in Management, Communication, Business Administration, or a related field preferred.
- Experience managing DVMs, physicians, or other professional staff strongly preferred.
- Strong understanding of hospital operations and financial performance.
- Excellent communication, relationship-building, and conflict-resolution skills.
- A people-focused leader who can balance compassion with accountability.
- Strong organizational, analytical, and problem-solving skills.
- Ability to thrive in a fast-paced specialty and emergency environment.
- A commitment to gold-standard patient care, continuous learning, and supporting the people around you.
Why PSVSE?
At PSVSE, you’ll have the opportunity to lead a talented veterinary team, make a meaningful impact on hospital operations, and help shape the future of a growing specialty and emergency hospital.
We believe every interaction with a patient, client, or team member is an opportunity to educate, uplift, and provide care with integrity and excellence. If you’re a leader who wants to help create that kind of environment every day, we’d love to hear from you.
Compensation and Benefits
- Starting salary between $93,000 to $110,000 DOE
- 401(k) + matching
- Health, Dental, and Vision insurance
- Flexible spending account or Health savings account
- Life insurance
- Paid time off
- Paid Parental Leave
- Employee Assistance Program (EAP)
- Employee veterinary care discount
- Professional development assistance
ABOUT LAKEFIELD VETERINARY GROUP
We believe exceptional veterinary care starts with exceptional people.
We partner with hospitals across the country to preserve what makes each practice special - its people, culture, and connection to community - while providing the operational support and resources that allow teams to thrive.
As we grow, we are committed to creating an environment where team members feel respected, supported, and empowered to deliver outstanding care.
Our Values
Our culture is built on five core values that guide how we work and serve:
- Respect
- Learning
- Do the Right Thing
- Wow Service
- Fun
If these resonate with you, you’ll fit right in.
Equal Employment Opportunity
Lakefield Veterinary Group is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all team members and applicants.
Keywords: Veterinary Hospital Manager, Veterinary Practice Manager, Practice Manager, Hospital Administrator, Animal Hospital Manager, Veterinary Operations Manager, Veterinary Leadership, Team Management, P&L Management, Veterinary Operations, Staff Development, Recruiting, Employee Retention, Client Experience, Financial Management, Business Development, Inventory Management, AAHA, Fear Free, ezyVet, Avimark, Cornerstone, Veterinary Medicine, Small Animal Practice.
Compensation Range
$93,000—$110,000 USD