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Customer success jobs in Massachusetts, United States
201 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.
Customer success jobs in Massachusetts at a glance
- Open roles
- 201
- Remote
- 23%
- Posted in the last 30 days
- 63
- Advertised pay, middle half
- $70K – $170Kmedian $125K
From the 178 customer success jobs here that state yearly pay in USD: the top of each advertised range. Updated nightly.
Hiring most here
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141–160 of 201 jobs
Technical Account Manager 2 - Boston
4 months agoDatadog · Boston, Massachusetts, United States
Full-time$101K – $134K a yearCustomer success & supportDatadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law.…
Technical Account Manager
4 months agoMendix · Boston, Massachusetts, United States
RemoteFull-time$160K – $270K a yearCustomer success & supportBuild trusted relationships with customer stakeholders like CIOs, CTOs, and enterprise architects. Serve as their strategic technical advisor.; Collaborate with AEs and Partner Managers to align technical adoption and growth priorities.; Maintain a clear view of customer…
Director, Customer Implementations
4 months ago3E · Bethesda, Maryland, United States +8
RemoteFull-timeDirector$150K – $165K a yearCustomer success & supportWe are looking for a leader to enhance our global implementation function. This influential role is ideal for a customer-focused individual who can bring structure, clarity, and strong delivery discipline to complex enterprise implementations.
Lila Sciences · Cambridge, Massachusetts, United States
Director$148K – $224K a yearCustomer success & supportLila Sciences is building a new Customer Delivery & Success function, and we're looking for an Associate Director / Director, Customer Program Management to lead delivery for our physical sciences customer partnerships. In this role, you're bringing LILA's science into the real…
Service Desk Manager
4 months agoBerkshire Group, LLC · Boston, Massachusetts, United States
$110K – $125K a yearCustomer success & supportBerkshire Residential Investments is a people-first real estate investment company who values not only the impact we make as a company, but the time we spend together in our high-performing teams. We value individual skills and perspectives to allow us to best serve our…
Client Partner, Consumer
5 months agoGocatalant · Boston, Massachusetts, United States
HybridFull-time$250K – $350K a yearCustomer success & supportAs a Client Partner, you will be an integral part of the growth within a targeted portfolio of named accounts within the Consumer vertical with a particular focus on CPG.
Senior Customer Success Manager - Ostro
5 months agoVeeva · Boston, Massachusetts, United States
RemoteFull-timeSenior$115K – $170K a yearCustomer success & supportOstro, a business within Veeva, is redefining how life sciences companies engage healthcare professionals and patients through AI-powered experiences. We partner with the world's leading pharmaceutical companies to deliver personalized, data-driven engagement that improves…
Senior Project Manager - Ostro Implementation
5 months agoVeeva · Boston, Massachusetts, United States
RemoteFull-timeSenior$90K – $150K a yearCustomer success & supportOstro is a specialized business division within Veeva, dedicated to advancing brand engagement for the life sciences industry through AI technology. Veeva Ostro empowers life sciences companies to transform how they connect with the people who need their innovations most. By…
Implementation Project Manager - Ostro
5 months agoVeeva · Boston, Massachusetts, United States
RemoteFull-timeMid level$80K – $120K a yearCustomer success & supportOstro is a specialized business division within Veeva, dedicated to advancing brand engagement for the life sciences industry through AI technology. Veeva Ostro empowers life sciences companies to transform how they connect with the people who need their innovations most. By…
Customer Architect
5 months agoReltio · Florida, North Carolina, United States +2
Lead / staff$114K – $211K a yearCustomer success & supportThe Customer Architect has a passion for fostering strong customer relationships and maximizing customer experience. This dynamic role combines industry expertise with technical knowledge to ensure customers achieve maximum value from our solutions. As a Customer Architect, you…
Senior Customer Success Manager
5 months agoVeracode · Burlington, Massachusetts, United States
Senior$93K – $125K a yearCustomer success & supportLooking for an innovative, high-growth, multi-award-winning company in one of the hottest segments of the security market? Look no further than Veracode!
FOIA Analyst
6 months agoContact Government Services, LLC · Philadelphia, Pennsylvania, United States +1
RemoteFull-time$75K – $125K a yearCustomer success & supportCGS is seeking a FOIA Analyst to join our team supporting the legal mission of a large federal agency. This position will allow candidates to demonstrate expertise in processing FOIA requests, creating FOIA correspondence, and communicating negotiations, among additional…
Customer Training Specialist | Housing
6 months agoEliseAI · New York, United States +3
On-siteFull-timeMid level$90K – $130K a yearCustomer success & supportEliseAI is looking for a Customer Training Specialist to ensure a seamless onboarding process and transition for our clients as they adopt our products. You will work closely with the Director of Customer Success and other teams to develop and execute comprehensive onboarding…
Senior Claims Consultant/Director (00553)
6 months agoPMA Consultants · Braintree, Massachusetts, United States
HybridFull-timeDirectorCustomer success & supportClaims Strategy & Leadership
National Litigation & Claims Management Attorney
6 months agoWilson Elser - Attorneys · Boston, Massachusetts, United States
HybridSeniorCustomer success & supportWe are seeking a highly skilled attorney with deep experience in litigation, claims management, and, critical discovery strategy and execution to support our representation of a large, national logistics services provider. This is a dynamic role that operates at the…
Implementation Specialist
7 months agoInterra Health · Boston, Massachusetts, United States
RemoteFull-time$60K – $80K a yearCustomer success & supportAs a customer facing member of the Support Team, the Implementation Specialist serves a key role as the face of Interra Health to newly signed customers, guiding them from post-sale through go-live. This is a great time to join a growing Customer Success team with opportunities…
Customer Service Team Leader, Kendall Square
7 months agoDIG INN Chefs-In-Training · Boston, Massachusetts, United States
$16.00 – $18.00 an hourCustomer success & supportThe next generation of chefs are evolving in DIG restaurants.
Customer Service Team Leader, Downtown Crossing
7 months agoDIG INN Chefs-In-Training · Boston, Massachusetts, United States
$16.00 – $18.00 an hourCustomer success & supportThe next generation of chefs are evolving in DIG restaurants.
Customer Service Team Leader, Back Bay
7 months agoDIG INN Chefs-In-Training · Boston, Massachusetts, United States
$16.00 – $18.00 an hourCustomer success & supportThe next generation of chefs are evolving in DIG restaurants.
Lila Sciences · Cambridge, Massachusetts, United States
Director$148K – $224K a yearCustomer success & supportLila Sciences is looking for an Associate Director / Director, Program Management, Life Sciences — a senior operator who will drive the planning, execution, and delivery of therapeutic programs on Lila's platform. This person will provide direct project management leadership to…
Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.