OptiTalent · Job Finder
Customer success jobs in Virginia, United States
160 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.
Customer success jobs in Virginia at a glance
- Open roles
- 160
- Remote
- 13%
- Posted in the last 30 days
- 63
- Advertised pay, middle half
- $52K – $170Kmedian $90K
From the 109 customer success jobs here that state yearly pay in USD: the top of each advertised range. Updated nightly.
Hiring most here
See which of these roles fit you: OptiTalent Career reads each ad against your own record, on your computer. About OptiTalent Career →
121–140 of 160 jobs
Appian Corporation · McLean, Virginia, United States
HybridLead / staff$150K – $300K a yearCustomer success & supportSet the vision and own the creation, maintenance, and continuous improvement of the customer health framework - defining the signals, scoring models, and data inputs that give the organization a real-time, accurate view of customer health across the entire portfolio.; Design…
Director, Customer Implementations
4 months ago3E · Bethesda, Maryland, United States +8
RemoteFull-timeDirector$150K – $165K a yearCustomer success & supportWe are looking for a leader to enhance our global implementation function. This influential role is ideal for a customer-focused individual who can bring structure, clarity, and strong delivery discipline to complex enterprise implementations.
Mission Manager
5 months agoRune Technologies · Arlington, Virginia, United States +4
On-siteFull-timeMid level$140K – $200K a yearCustomer success & supportOur mission managers are the linchpin connecting our innovative engineering and product teams with our military partners as we execute contracted work. If you excel at building deep, trust-based relationships, translating complex operational needs into actionable product and…
North Point Technology · Fort Belvoir, Virginia, United States
SeniorCustomer success & supportServes as an enterprise access manager and validator for Army intelligence users requiring access to IC PKI-enabled databases (e.g., Army M3, AIDP), communities of interest (COIs), and entitlement/mission managers on mission networks such as the Joint Entitlement Management…
Program Support Specialist
5 months agoXLA · Arlington, Virginia, United States
Mid levelFrom $65K a yearCustomer success & supportXLA is looking for a Program Support Specialist to support a federal agency in Arlington, VA. This position requires the candidate to be eligible to obtain a U.S. secret security clearance and is onsite position Monday-Friday.
Client Service Representative
6 months agoNOVA Cat Clinic · Arlington, Virginia, United States
Entry level$19.00 – $21.00 an hourCustomer success & supportNOVA Cat Clinic is looking to add a compassionate and skilled Client Service Representative who loves to work with cats to our team. At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. As part of our team, you will be the first point of…
Latitudeinc · Fort Belvoir, Virginia, United States
HybridFull-time$140K – $150K a yearCustomer success & supportManage and support acquisitions throughout the full lifecycle, including planning, solicitation, evaluation, award, administration, and closeout; Develop and maintain acquisition documentation such as Acquisition Plans, Statements of Work (SOW), Performance Work Statements…
Training and Performance Support Lead
7 months agoAccenture Federal Services · Fort Belvoir, Virginia, United States
On-siteLead / staff$100.2K – $203.4K a yearCustomer success & supportDevelop, maintain, and deliver training materials that support intelligence goals, objectives, and tradecraft standards.; Draft and formulate lesson plans, curricula, presentations, and instructional materials in alignment with current education and training standards.;…
Virginia Information Technologies Agency · Fairfax (City), Virginia, United States
Full-timeSenior$53.8K – $64.2K a yearCustomer success & supportThe Virginia Department of Social Services (VDSS) engages families for success. Its Division of Child Support Enforcement (DCSE) manages nearly 246,000 cases to ensure that child support payments of over $598 million per year reach families across the Commonwealth. Support…
Technical Account Manager
8 months agoAvePoint · Richmond, Virginia, United States
Full-timeMid level$75K – $100K a yearCustomer success & supportDo you have passion for customer satisfaction and the skills to support a complex technical environment? Does the idea of being the trusted technical advisor excite you? We’re looking for someone who can quickly become an expert in delivering exceptional service that nurtures…
Litigation Systems Analyst
8 months agoContact Government Services, LLC · Washington, District of Columbia, United States +1
HybridFull-time$80K – $200K a yearCustomer success & supportCGS is seeking a Systems Analyst to join our team supporting a wide-ranging technical support initiative for a large Federal agency’s ongoing litigation efforts.
Senior Systems Analyst
8 months agoContact Government Services, LLC · Chantilly, Virginia, United States +1
HybridFull-timeSenior$80K – $120K a yearCustomer success & supportCGS is seeking a Senior Systems Analyst to join our team supporting a wide-ranging technical support initiative for a large Federal agency.
Senior Help Desk Technician
8 months agoContact Government Services, LLC · Chantilly, Virginia, United States +1
HybridFull-timeSenior$40K – $80K a yearCustomer success & supportCGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States…
Recovery Support Specialist (RSS) (FT, Days)
8 months agoConnections Health Solutions · Woodbridge, Virginia, United States
$21.00 – $22.00 an hourCustomer success & supportThe Recovery Support Specialist (RSS) provides individuals with the natural supports proven instrumental in maintaining a strong and successful recovery. The RSS will demonstrate a strong personal recovery and be a positive example that recovery is a desirable and attainable…
Technical Account Manager (Technical Advisory)
8 months agoSonar · Alexandria, Virginia, United States
On-siteFull-timeSeniorCustomer success & supportActively listen and formalize Account technical pains or other adoption inhibitors; Work on plans to overcome customer pains and inhibitors; Report product technical or functional gaps internally and advocate for their resolution; Evangelize/Promote the Sonar methodology to…
Customer Service Representative
9 months agoIronMountain Solutions · Vienna, Virginia, United States
Customer success & supportAbility to operate in a high-volume metrics driven call center environment; Ability to be flexible with work schedule to support the Call Center’s needs during operating hours; Ability to multitask and research information on multiple databases at the same time; Ability to…
Implementation Manager
9 months agoExiger · McLean, Virginia, United States +1
Entry levelCustomer success & supportThe Implementation Manager will work closely with clients, project teams, and internal stakeholders to define implementation strategies, manage project timelines, and deliver results that exceed client expectations. This position effectively establishes, maintains, builds and…
Inbound Call Center Representative
10 months agoIronMountain Solutions · Chesapeake, Virginia, United States
RemoteMid levelCustomer success & supportAnswer and manage incoming calls and online tips from the public; Gather, clarify, and document information related to alleged criminal or suspicious activity; Review and assess tips to determine relevance and appropriate action; Conduct basic research using government, law…
Problem Support Manager
11 months agoComputer World Services · Ashburn, Virginia, United States
HybridFull-timeManager$95K – $145K a yearCustomer success & supportConduct root cause analysis (RCA) for recurring incidents.; Maintain and manage problem records in ServiceNow.; Identify corrective and preventive actions.; Provide trend analysis reports to CBP stakeholders.; Coordinate problem review boards and follow-up activities.
Incident Support Manager
11 months agoComputer World Services · Ashburn, Virginia, United States
HybridFull-timeManager$95K – $145K a yearCustomer success & supportLead incident management and restoration efforts.; Coordinate response teams during major outages or critical events.; Ensure proper documentation, root cause tracking, and reporting.; Liaise with CBP Incident Managers and senior leadership.; Drive continual service improvement…
Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.