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Customer success jobs in Massachusetts, United States
201 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.
Customer success jobs in Massachusetts at a glance
- Open roles
- 201
- Remote
- 23%
- Posted in the last 30 days
- 63
- Advertised pay, middle half
- $70K – $170Kmedian $125K
From the 178 customer success jobs here that state yearly pay in USD: the top of each advertised range. Updated nightly.
Hiring most here
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101–120 of 201 jobs
Destination · Boston, Massachusetts, United States
Remote$40K – $70K a yearCustomer success & supportWe are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and…
Client Service Manager
8 weeks agoPatriot Growth Insurance Services, LLC · Milford, Massachusetts, United States
Manager$60K – $70K a yearCustomer success & supportAs a Client Service Manager, you'll be a trusted resource for clients, helping them navigate their insurance needs while delivering a high level of service and support. Your ability to build strong relationships, provide thoughtful recommendations, and resolve issues…
Client Success Executive
8 weeks agoQuantum Health, Inc. · Austin, Texas, United States +13
RemoteFull-timeSeniorCustomer success & supportThe Client Success Executive (CSE) is responsible for developing and maintaining exceptional relationships with internal and client partners, ensuring clients achieve maximum value from the CirrusMD platform. The CSE owns retention and growth across an assigned book of business…
Senior GTM Success Manager
8 weeks agoZoomInfo Technologies LLC · Bethesda, Maryland, United States +2
HybridFull-timeSenior$128K – $140K a yearCustomer success & supportAct as an extension of our strategic customers, being a proactive advocate within ZoomInfo and our customer base to accomplish defined objectives; Develop a trusted advisor relationship with strategic customer stakeholders and executive sponsors to drive product adoption and…
Client Success Executive
8 weeks agoQuantum Health, Inc. · Columbus, Ohio, United States +14
RemoteFull-timeCustomer success & supportIf you are a California resident, Quantum Health may collect personal information in connection with your application for employment and, if hired, during the course of your employment. The categories of personal information collected and the purposes for which that information…
VR Robot Operator and Support Technician
8 weeks agoTutor Intelligence · Watertown, Massachusetts, United States
On-siteFull-time$20.00 – $30.00 an hourCustomer success & supportWe are seeking a focused and reliable VR Robot Operator to remotely control robotic systems using a virtual reality headset and handheld controllers. The operator will complete structured pick-and-place objectives by identifying, picking up, moving, and accurately placing…
Director of Customer Support
2 months agoSuno · Boston, Massachusetts, United States +2
On-siteFull-timeDirector$186K – $244K a yearCustomer success & supportIf you’ve spent your career building world-class support organizations and you’re itching to rebuild one from the ground up — AI-first, data-driven, and at real scale — this is the role. As Director of Customer Experience (Support) at Suno, you’ll own our customer support…
Senior Implementation Project Manager
2 months agoPaperless Parts · Boston, Massachusetts, United States
Senior$120K – $160K a yearCustomer success & supportAs a Senior Implementation Project Manager, you will drive enterprise SaaS implementations, guiding custom manufacturers through complex digital transformations. You will act as a consultative partner, aligning customer business operations with platform capabilities while…
Product Support Technician
2 months agoCatapult Sports · Wilmington, Massachusetts, United States
Entry level$48.3K – $72.5K a yearCustomer success & supportCatapult is building the future of sports performance technology, with a mission to Unleash the Potential of every athlete and team on earth. We don't just work in the sporting industry; we are actively changing it. Since 2006, our solutions have been leading the way in sports…
Senior Customer Success Manager
2 months agoCyvl · Boston, Massachusetts, United States +2
On-siteFull-timeSenior$170K – $185K a yearCustomer success & supportAs our Senior Customer Success Manager, you'll own the full customer lifecycle for our most complex strategic accounts, from onboarding through renewal, and play a direct role in how they achieve measurable outcomes with our platform. You've owned renewals end to end and know…
Principal Customer Success Manager
2 months agoCambridge Mobile Telematics · Cambridge, Massachusetts, United States
HybridLead / staff$103K – $128.7K a yearCustomer success & supportUse independent judgment and discretion to partner with Customer Solutions and Sales to deliver and manage partner programs on time, within budget with best in class solutions; Act as the primary point of contact for internal and external account communications; Be the liaison…
Senior Customer Technical Support Representative
2 months agoAxon · Boston, Massachusetts, United States
Senior$26.26 – $35.00 an hourCustomer success & supportAt Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse…
Customer Success Coordinator - Adoption
2 months agoAllego · Waltham, Massachusetts, United States
HybridEntry level$57K – $73K a yearCustomer success & supportThis is a great entry point to Allego’s award winning Customer Success team for someone who is friendly, tech savvy and values being part of an evolving, amazing team.
Manager, End User Services & Lab Support
2 months agoGenetix Biotherapeutics · Somerville, Massachusetts, United States
Full-timeManager$135K – $165K a yearCustomer success & supportThe Manager, End User Services & Lab Support will own the end-to-end experience that keeps Genetix employees and laboratories productive — from front-line break/fix support and service ticket management to the day-to-day administration of the core platforms our workforce relies…
Guidepoint · Boston, Massachusetts, United States
HybridFull-timeEntry level$70K a yearCustomer success & supportGuidepoint’s Client Service team works with connects the world’s leading businesses with expertise to drive critical decisions. We are looking for Associates who want to compete, be accountable and build a career in premium client service and execution.
ButcherBox · Watertown, Massachusetts, United States
HybridManagerFrom $112.00 an hourCustomer success & supportDepartment: Digital & Customer Experience
Manager, Customer Success - Boston
2 months agoDatadog · Boston, Massachusetts, United States
Full-timeManager$108K – $144K a yearCustomer success & supportDatadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law.…
Customer Success Coordinator - Implementation
2 months agoAllego · Waltham, Massachusetts, United States
HybridEntry level$57K – $67K a yearCustomer success & supportAs an Implementation Customer Success Coordinator - Implementation, you will play an essential role on our Implementation Services team, helping ensure the seamless onboarding, technical configuration, and early platform success for new Allego customers.
Sr. Director, Patient Support Services
2 months agoReplimune · Woburn, Massachusetts, United States
On-siteFull-timeDirector$253K – $327.5K a yearCustomer success & supportReplimune’s mission is to revolutionize cancer treatment with therapies designed to activate a powerful and durable full-body anti-tumor response, boldly transforming cancer care because patient’s lives depend on it.
Customer Service Representative
2 months agoSila Services · Stoneham, Massachusetts, United States
On-siteFull-time$25.00 – $32.00 an hourCustomer success & supportAt Sila Boston, we take care of our people, invest in great tools and training, and provide real opportunities to grow. You’ll have a strong team behind you and the resources of a growing company, without losing that local team feel.
Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.