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Customer success jobs in Massachusetts, United States
201 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.
Customer success jobs in Massachusetts at a glance
- Open roles
- 201
- Remote
- 23%
- Posted in the last 30 days
- 63
- Advertised pay, middle half
- $70K – $170Kmedian $125K
From the 178 customer success jobs here that state yearly pay in USD: the top of each advertised range. Updated nightly.
Hiring most here
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81–100 of 201 jobs
Great Gray · Boston, Massachusetts, United States
On-siteFull-timeSenior$140K – $175K a yearCustomer success & supportGreat Gray is looking to add an experienced Senior Implementation Solutions Project Manager to our Implementation Solutions team. This individual will serve as a strategic driver of complex, high-stakes implementation projects including mergers and acquisitions, private asset…
Principal Engagement Manager
5 weeks agoBlitzy · Cambridge, Massachusetts, United States
On-siteFull-timeLead / staff$145K – $215K a yearCustomer success & supportThe Principal Engagement Manager plays a pivotal role in managing and delivering professional services engagements, acting as the liaison between the services and sales organization. The EM ensures the seamless execution of customer projects while maintaining clear…
Ahrefs · Cambridge, Massachusetts, United States +1
On-siteMid levelCustomer success & supportWe’re looking for an Enterprise Implementation Specialist to own the technical support and implementation after an enterprise customer signs.
Technical Customer Service Associate
6 weeks agoVeeva · Boston, Massachusetts, United States
RemoteFull-timeEntry level$35K – $65K a yearCustomer success & supportThis Role is ideal if you are looking to build a career with a company that has a track record of success and excellent corporate culture grounded in our values - Do the Right Thing, Employee Success, Customer Success and Speed. If you are driven to provide an excellent…
Customer Delivery Driver
6 weeks agoCarvana · Framingham, Massachusetts, United States
Full-timeFrom $24.00 an hourCustomer success & supportWe're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:
Leader, Product Support
6 weeks agoBenchling · Boston, Massachusetts, United States
HybridFull-time$127K – $150K a yearCustomer success & supportThe Support Team Leader will lead our customer support presence in close collaboration with our Global Support Leadership Team and our CX Leadership Team. This role combines growing a high-performing regional support team, owning incident management leadership, and helping…
Customer Success Manager - Healthcare SaaS
6 weeks agoRegard · United States +10
RemoteFull-timeMid level$120K – $140K a yearCustomer success & supportOversee and manage the full customer lifecycle from technical integration, to implementation and user training, to renewal and expansion; Establish clear retention goals and renewal milestones for the client Regard team to work toward; Build and foster relationships with client…
Senior Customer Success Manager
6 weeks agoJuro · Boston, Massachusetts, United States
HybridFull-timeSeniorFrom $145K a yearCustomer success & supportView our much better version of this job spec on our careers page: https://juro.notion.site/us-csm
Customer Success Manager
6 weeks agoB-Stock · Boston, Massachusetts, United States
HybridSenior$70K – $85K a yearCustomer success & supportAs a member of the Strategic Account Management team, the Customer Success Manager will own the strategy and GMV performance for B-Stock's scaled seller (client) segment; a large portfolio of longtail and SMB sellers served through an efficient, one-to-many model. You'll define…
Chief Customer Officer
6 weeks agoParachute Health · New York, United States +2
Executive$300K – $400K a yearCustomer success & supportAs Chief Customer Officer at Parachute Health, you own everything that happens after the deal is signed. We are at a growth inflection, moving from a single core product to a multi-product platform, and executing landmark payor and channel partnerships that multiply our…
Director, Customer Success
6 weeks agoVeracode · Burlington, Massachusetts, United States
Director$166K – $191K a yearCustomer success & supportLead Customer Success Strategy: Develop and execute a comprehensive Customer Success strategy aligned with company objectives, driving customer adoption, measurable business outcomes, retention, and sustainable account growth across the assigned region or customer segment.;…
Eliot Community Human Services · Brockton, Massachusetts, United States
$55K – $60K a yearCustomer success & supportSupport the execution, implementation and coordination of services and activities related to the needs and strengths of each youth.; Establish relationships with community-based organizations to broaden and sustain and in-depth network of resources to meet the individual needs…
Strategic Customer Success Manager
6 weeks agoPaperless Parts · Boston, Massachusetts, United States
HybridFull-time$107K – $145K a yearCustomer success & supportLocation: Boston, MA (Hybrid)
VP, Customer Success
6 weeks agoVidea · Boston, Massachusetts, United States
HybridFull-timeExecutive$220K – $260K a yearCustomer success & supportThe Vice President of Customer Success owns Videa’s post-sale onboarding and expansion engine. This person is responsible for managing the rollout, customer health, and strategic growth of DSO accounts, including the operating model, team, and cross-functional processes that…
Compensation Manager, Customer
7 weeks agoMongoDB · Atlanta, Georgia, United States +11
Full-timeManager$87K – $171K a yearCustomer success & supportThe Compensation team serves as a strategic advisor to business leaders, managers, and employees across MDB. We use data and insights to drive value and build the tools, models, and frameworks that support sound compensation decisions. This role sits within Compensation and…
Customer Service Delivery Driver
7 weeks agoCarvana · Norfolk, Massachusetts, United States
Full-timeFrom $22.00 an hourCustomer success & supportWe're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:
Implementation Project Manager
7 weeks agoPaperless Parts · Boston, Massachusetts, United States
Full-time$80K – $130K a yearCustomer success & supportLocation: Boston, MA (Hybrid - 3 days on-site per week)
Implementation Manager
7 weeks agoProton.ai · Cambridge, Massachusetts, United States
Mid level$100K – $120K a yearCustomer success & supportWe're hiring an Implementation Manager to own standard customer engagements from pre-sales solutioning through a successful go-live. As part of Forward Deployed Engineering, you'll be the customer-facing owner of the plan, the work, and the outcome—translating real distributor…
Partner Success Manager III
7 weeks agoXometry · Waltham, Massachusetts, United States
RemoteFull-timeSenior$76K – $99K a yearCustomer success & supportXometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also…
Associate Customer Success Specialist
8 weeks agoCatapult Sports · Boston, Massachusetts, United States
Entry level$40K – $94.4K a yearCustomer success & supportCatapult is building the future of sports performance technology, with a mission to Unleash the Potential of every athlete and team on earth. We don't just work in the sporting industry; we are actively changing it. Since 2006, our solutions have been leading the way in sports…
Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.