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Customer success jobs in Virginia, United States

160 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.

Customer success jobs in Virginia at a glance

Open roles
160
Remote
13%
Posted in the last 30 days
63
Advertised pay, middle half
$52K – $170Kmedian $90K

From the 109 customer success jobs here that state yearly pay in USD: the top of each advertised range. Updated nightly.

See which of these roles fit you: OptiTalent Career reads each ad against your own record, on your computer. About OptiTalent Career →

61–80 of 160 jobs

SortNewestHighest pay
  • Flexential Corp. · Atlanta, Georgia, United States +12

    On-siteFull-timeEntry level$26.00 – $29.00 an hourCustomer success & support

    Provides initial analysis and triage for incoming customer calls, monitoring alerts, and customer-submitted tickets.; Establish friendly initial communications to customers to let them know we hear and understand the request/incident, and set concise and clear expectations…

  • AnaVation · Fort Belvoir, Virginia, United States

    On-siteFull-timeMid level$50.5K – $120.5K a yearCustomer success & support

    Track, route, and monitor taskers; ensure deadlines are met; maintain accurate documentation and status updates.; Plan, schedule, and support meetings, ceremonies, briefings, and special events; manage logistics, materials, and on-site execution.; Coordinate and support…

  • Symplicity · Arlington, Virginia, United States

    RemoteFull-timeMid levelCustomer success & support

    As Implementation Manager, LAC, you will own client onboarding from kickoff to go-live and adoption, acting as the main point of contact for universities and higher education institutions throughout the process. You will be both a solution expert and a trusted advisor, building…

  • Redhorse Corporation · Alexandria, Virginia, United States

    HybridMid level$80K – $90K a yearCustomer success & support

    Now is a great time to join Redhorse Corporation. We are a solution-driven company delivering data insights and technology solutions to customers with missions critical to U.S. national interests. We’re looking for thoughtful, skilled professionals who thrive as trusted…

  • Cottonwood Residential · Charlottesville, Virginia, United States

    Entry levelCustomer success & support

    The Customer Experience Specialist plays a key role in delivering an elevated living experience across Cottonwood Residential communities. As the first point of contact for prospects, residents, and vendors, this individual sets the tone for every interaction and ensures each…

  • Virginia Information Technologies Agency · Roanoke (City), Virginia, United States

    Full-time$55.7K – $61.8K a yearCustomer success & support

    General Summary: The paralegal plays a crucial role in providing comprehensive legal support to attorneys and legal teams. This position involves performing various legal tasks, conducting research, managing case files, and assisting with the preparation of legal documents and…

  • Virginia Information Technologies Agency · Virginia Beach, Virginia, United States

    Full-time$55.7K – $61.8K a yearCustomer success & support

    General Summary: The paralegal plays a crucial role in providing comprehensive legal support to attorneys and legal teams. This position involves performing various legal tasks, conducting research, managing case files, and assisting with the preparation of legal documents and…

  • Virginia Information Technologies Agency · Richmond (City), Virginia, United States

    Full-time$55.7K – $61.8K a yearCustomer success & support

    General Summary: The paralegal plays a crucial role in providing comprehensive legal support to attorneys and legal teams. This position involves performing various legal tasks, conducting research, managing case files, and assisting with the preparation of legal documents and…

  • Virginia Information Technologies Agency · Richmond (City), Virginia, United States

    From $23.00 an hourCustomer success & support

    "Telework is limited in accordance with the Commonwealth’s telework policy and this position is not eligible for telework immediately. This wage position is limited to 1,500 hours per annual cycle (May 1–April 30) and averages 24–25 hours per week. It does not include health…

  • Range · McLean, Virginia, United States

    On-siteFull-timeSenior$70K – $170K a yearCustomer success & support

    We are looking for a Member Success Manager to join Range, who will lead outreach and engagement efforts with our members. Key aspects of the role include building relationships, gathering feedback on product usage, and driving initiatives to increase retention and long-term…

  • Support Analyst

    5 weeks ago

    Range · McLean, Virginia, United States +1

    On-siteFull-timeMid level$70K – $170K a yearCustomer success & support

    We’re seeking a skilled Support Analyst with 3-5 years of experience to provide exceptional support for our members. You’ll troubleshoot technical issues, collaborate with cross-functional teams, and deliver member satisfaction in a fast-paced startup environment.

  • Obviant · Arlington, Virginia, United States

    HybridFull-timeSenior$100K – $145K a yearCustomer success & support

    As our Defense Acquisition Data Analyst, you make sure the data behind Obviant is right and that it means what acquisition professionals think it means. You sit between the people who know how a program element, a contract line item, or a milestone decision actually works and…

  • Knox Systems · Arlington, Virginia, United States

    On-siteFull-timeMid levelCustomer success & support

    Own the end-to-end customer onboarding lifecycle for Federal customers, from professional services kickoff through production go-live and transition to steady-state operations.; Lead FedRAMP-aligned onboarding engagements, ensuring customer environments meet security,…

  • Knox Systems · Arlington, Virginia, United States

    On-siteFull-timeMid levelCustomer success & support

    Own ongoing customer relationships following implementation and production go-live.; Serve as the primary operational and strategic point of contact for customer accounts.; Advise customers on operational best practices, process adherence, and platform adoption strategies.;…

  • Knox Systems · Arlington, Virginia, United States

    On-siteFull-timeEntry levelCustomer success & support

    Own ongoing customer relationships following implementation and production go-live.; Serve as the primary operational and strategic point of contact for customer accounts.; Advise customers on operational best practices, process adherence, and platform adoption strategies.;…

  • VetEvolve · Virginia Beach, Virginia, United States

    $18.00 – $20.00 an hourCustomer success & support

    The Client Service Representative (CSR) plays a vital role in creating a positive first and lasting impression for our clients and their pets. The CSR is responsible for delivering exceptional service both in person and over the phone, handling client interactions with…

  • Virginia Information Technologies Agency · Bland, Virginia, United States

    Part-time$18.03 – $25.37 an hourCustomer success & support

    Provides administrative and programmatic support to the Health Services Unit (HSU) in support of the unit and agency mission. Updates and maintains records, files, and automated databases. Maintains institutional mental health records in compliance with Institutional Operating…

  • EverDriven · Virginia, United States

    Remote$88K – $105K a yearCustomer success & support

    The Customer Success Manager is essential for driving growth and supporting customers and school districts as a trusted advisor. This role involves developing strong client relationships, understanding their needs, and identifying upselling and cross-selling opportunities for…

  • Exiger · McLean, Virginia, United States +1

    HybridFull-timeCustomer success & support

    Develop an extensive working knowledge of the product suite.; Own assigned projects and process-improvement initiatives from planning through completion, providing proactive updates on progress, risks, and blockers.; Balance reactive customer support needs with longer-term…

  • Ippon Technologies · Charlotte, North Carolina, United States +1

    HybridFull-timeSenior$140K – $180K a yearCustomer success & support

    The Engagement Manager owns the long-term health, relationship, and growth trajectory of 1–2 assigned strategic accounts. The role sits at the intersection of client relationship stewardship, account revenue growth, and internal orchestration — accountable for extending…

Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.