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Customer success jobs in District of Columbia, United States

152 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.

Customer success jobs in District of Columbia at a glance

Open roles
152
Remote
22%
Posted in the last 30 days
47
Advertised pay, middle half
$75K – $171Kmedian $121K

From the 128 customer success jobs here that state yearly pay in USD: the top of each advertised range. Updated nightly.

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61–80 of 152 jobs

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  • Arlo Solutions LLC · Washington, District of Columbia, United States

    Customer success & support

    Arlo Solutions (Arlo) is an information technology consulting services company that specializes in delivering technology solutions. Our reputation reflects the high quality of the talented Arlo Solutions team and the consultants working in partnership with our customers. Our…

  • Shield AI · Dallas, Texas, United States +1

    On-siteFull-timeLead / staff$100K – $150K a yearCustomer success & support

    We are seeking an experienced Staff Product Support to support the design, development, integration, and fielding of a next-generation autonomous aircraft system. This role will lead the logistics planning, supply support, sustainment analysis, and lifecycle support activities…

  • Artera · United States +4

    On-siteFull-timeSenior$88K – $129K a yearCustomer success & support

    The Senior Customer Experience Manager (Sr. CXM) is Artera's single point of accountability for a book of Specialty, Federally Qualified Health Center (FQHC) and Community Health Center (CHC) accounts. This is an end-to-end relationship role: you own the customer from pre-close…

  • Altana · Washington, District of Columbia, United States

    Lead / staffCustomer success & support

    As a Global Public Sector Implementation Delivery Manager (IDM), you are the single-threaded technical owner of delivery for one of Altana’s most important public sector accounts or organizations. You blend enterprise architecture, hands-on deployment, and product design and…

  • ACLU - National Office · Washington, District of Columbia, United States

    HybridFull-timeMid levelFrom $89K a yearCustomer success & support

    The ACLU seeks applicants for the full-time position of Service Desk Technician II in the Information Technology Department of the ACLU’s National office in Washington, DC. This is a hybrid role that has in-office requirements of four (4) days per week or sixteen (16) days per…

  • Nintex · Washington, District of Columbia, United States

    HybridSenior$78K – $150K a yearCustomer success & support

    The Senior Customer Success Manager (Sr CSM) is responsible for driving product adoption, value realization, and retention at scale across a broader and more complex customer portfolio. The Sr CSM proactively manages customer health and engagement using usage telemetry,…

  • Regard · United States +10

    RemoteFull-timeMid level$120K – $140K a yearCustomer success & support

    Oversee and manage the full customer lifecycle from technical integration, to implementation and user training, to renewal and expansion; Establish clear retention goals and renewal milestones for the client Regard team to work toward; Build and foster relationships with client…

  • Onebrief · Washington, District of Columbia, United States +1

    On-siteFull-timeExecutive$150K – $180K a yearCustomer success & support

    You will report to our Operations Manager for Federal Delivery. Your single most common task is to implement Onebrief at a new customer. Example:

  • Anthropic · Washington, District of Columbia, United States

    On-site$265K – $350K a yearCustomer success & support

    As a Customer Success Manager on Anthropic's Public Sector team, you will be the post-sales trusted advisor helping national security customers realize the value of Claude and turn their investment into mission impact. You'll combine your customer success expertise with…

  • nitra · Washington, District of Columbia, United States

    HybridFull-timeEntry level$50K – $55K a yearCustomer success & support

    Serve as a primary point of contact for customers, handling inbound support questions and helping resolve day-to-day issues; Manage a high volume of customer interactions across phone, SMS, and email; Help customers understand and get the most value from Nitra’s products and…

  • MongoDB · Atlanta, Georgia, United States +11

    Full-timeManager$87K – $171K a yearCustomer success & support

    The Compensation team serves as a strategic advisor to business leaders, managers, and employees across MDB. We use data and insights to drive value and build the tools, models, and frameworks that support sound compensation decisions. This role sits within Compensation and…

  • Kaizen · Washington, District of Columbia, United States +1

    HybridFull-timeSenior$170K – $220K a yearCustomer success & support

    You'll own the full implementation journey for Kaizen's federal customers: scoping the rollout, configuring the platform, training agency staff, and staying in the room until the deployment is actually adopted, not just launched. You'll work inside classified and accredited…

  • Ramp · New York, United States +5

    HybridFull-timeSenior$115K – $212.5K a yearCustomer success & support

    The Enterprise CSM, Bill Pay & Procurement Specialist, ensures Ramp’s upmarket customers quickly unlock value from our AP Automation and Procurement products. As part of the Customer Activation team, you’ll guide customers through implementation, configure workflows aligned to…

  • Destination · Washington, District of Columbia, United States

    Remote$40K – $70K a yearCustomer success & support

    We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and…

  • Artera · United States +4

    On-siteFull-time$123K – $163K a yearCustomer success & support

    The Customer Experience Executive (CXE) is Artera's single point of accountability for a portfolio of large health system accounts. You will carry a book of $300K–2M ARR customers and lead on the highest-stakes strategic deliverables at Artera. This is a relationship-first,…

  • Okta · Los Angeles, California, United States +3

    $204K – $281K a yearCustomer success & support

    The Customer Success Executive - Enterprise role will play a critical part in the exciting growth and retention trajectory of the Enterprise Sector at Okta. You will report to the Regional Manager, Customer Success and be responsible for complementing Okta’s innovations, best…

  • Yubico Inc. · Washington, District of Columbia, United States

    Lead / staff$180K – $195K a yearCustomer success & support

    Yubico is seeking a Principal Customer Success Manager to join our talented and growing Sales organization. This is an ideal opportunity for individuals who have had experience with enterprise customers and maintaining and growing strong relationships across business lines. The…

  • New Relic · Arlington, Virginia, United States +2

    RemoteMid level$149K – $186K a yearCustomer success & support

    As a Technical Success Manager (TSM) working for our Public Sector team at New Relic, you can optimize your blend of technical knowledge, problem solving skills, and teamwork to take care of and grow our customer base in a meaningful way. While you will work closely with our…

  • Megaport · Oregon, United States +3

    RemoteFull-timeMid levelCustomer success & support

    Reporting to the Regional Manager of Customer Success - West, the Customer Success Manager (CSM) will act as the main point of contact and interface with existing customers. This individual will have a core focus on post-sale relationships, with a main focus on…

  • Okta · Bellevue, Washington, United States +5

    Mid level$194K – $292K a yearCustomer success & support

    Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are…

Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.