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Customer success jobs in New York, United States

829 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.

Customer success jobs in New York at a glance

Open roles
829
Remote
14%
Posted in the last 30 days
271
Advertised pay, middle half
$95K – $184Kmedian $140K

From the 722 customer success jobs here that state yearly pay in USD: the top of each advertised range. Updated nightly.

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761–780 of 829 jobs

SortNewestHighest pay
  • BranchLab · New York, United States

    HybridFull-time$100K – $150K a yearCustomer success & support

    We're looking for a proactive, client-focused professional who thrives in a fast-paced environment and enjoys solving complex business challenges. The ideal candidate combines strong relationship management skills with analytical thinking and a passion for helping clients…

  • Support Specialist

    12 months ago

    Fora · New York, United States

    Entry level$60K – $90K a yearCustomer success & support

    We're looking for a Support Specialist to join our growing Product Operations & Support team. This role is designed for someone who thrives on variety — you'll work across four core support queues, ensuring our advisor community receives fast, accurate, and empathetic help no…

  • PointOne · New York, United States

    On-siteFull-timeLead / staff$140K – $170K a yearCustomer success & support

    Our AI-powered timekeeper helps attorneys capture billable time automatically and provides rich insights that transform how legal work is managed. We’re a venture-backed startup (Y Combinator, Bessemer, 8VC, General Catalyst) made up of engineers (Google, Applied Intuition,…

  • Octus · New York, United States

    HybridEntry level$70K – $95K a yearCustomer success & support

    Octus provides breaking news and market-moving intelligence along with cutting-edge technology and data for hedge funds, investment banks, and law firms. We are changing the way that professionals access opaque or complex information, and we’re always looking for bright minds…

  • EliseAI · New York, United States +4

    On-siteFull-timeMid level$90K – $130K a yearCustomer success & support

    EliseAI is looking for a Customer Education Specialist to ensure a seamless onboarding process and transition for our clients as they adopt our products. You will work closely with the Director of Customer Success and other teams to develop and execute comprehensive onboarding…

  • Perplexity · San Francisco, California, United States +2

    Full-timeSenior$170K – $220K a yearCustomer success & support

    Execute the Enterprise customer success strategy developed by leadership; Serve as a primary point of contact for key enterprise clients; Drive initial enablement through high quality onboarding and training; Identify and support opportunities for growth and client expansion;…

  • EliseAI · New York, United States

    On-siteFull-time$70K – $85K a yearCustomer success & support

    EliseAI is looking for a friendly, empathetic Customer Sentiment Specialist who genuinely enjoys talking to people and helping teams feel supported. In this role, you’ll be the voice our on-site teams recognize and trust—checking in proactively, listening closely, and helping…

  • Oldcastle BuildingEnvelope · Alba, Texas, United States +49

    Customer success & support

    From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play.…

  • AlphaSense · IL Chicago, United States +1

    $80K – $95K a yearCustomer success & support

    The Customer Success organization is composed of four teams: pre-sales, customer success management, account management and support. The CS org is dedicated to ensuring every client realizes the full value of their investment in our platform, working as an integrated partner to…

  • Exiger · McLean, Virginia, United States +2

    HybridFull-timeSeniorCustomer success & support

    Develop an extensive working knowledge of the product suite.; Own assigned projects and process-improvement initiatives from planning through completion, providing proactive updates on progress, risks, and blockers.; Balance reactive customer support needs with longer-term…

  • Bluefish AI · New York, United States

    HybridSeniorCustomer success & support

    Bluefish is on the cutting edge of AI-powered SaaS, helping brands understand their performance and optimization in the new AI funnel. As part of our Marketing Services team, we’re looking for a seasoned, client-facing Customer AI Strategist to guide enterprise marketers to…

  • Ether.fi · Grand Cayman, Cayman Islands +2

    RemoteFull-timeCustomer success & support

    This is a full-time role for a Customer Service Representative full remotely. The Customer Service Representative will be responsible for providing exceptional customer support, ensuring customer satisfaction, and managing the overall customer experience. Daily tasks include…

  • Brex · New York, United States

    HybridMid level$145.5K – $181.9K a yearCustomer success & support

    Lead and project manage end-to-end global enterprise implementations and launches. This includes scoping customer outcomes, creating project plans, mobilizing stakeholders, configuring and testing the platform, and overseeing accounting software integrations.; Serve as a…

  • Hillel International · Brooklyn, New York, United States

    Entry level$60K – $70K a yearCustomer success & support

    The Student Support Specialist plays a vital role in advancing the well-being, resilience, and campus engagement of Jewish students at Brooklyn College. As a visible and trusted presence within Tanger Hillel, this professional will provide direct support to students navigating…

  • Known · New York, United States

    Executive$190K – $220K a yearCustomer success & support

    You know which brands are ready for a live experience before they've put it in a brief. You know how to walk into a room with a senior client, understand what's actually driving their business, and connect it to something they haven't thought to ask for yet. And once you've won…

  • Findigs · New York, United States

    HybridFull-timeSenior$145K – $175K a yearCustomer success & support

    The core function of the Customer Success team is to ensure our clients have a seamless experience and get the most out of the Findigs platform. We are the voice of the customer internally, and the face of Findigs externally. Beyond day-to-day support, our team’s insights are…

  • EliseAI · New York, United States +4

    On-siteFull-timeSenior$160K – $195K a yearCustomer success & support

    EliseAI is looking for an AI Engagement Manager to lead strategic relationships with high-value and complex customers. In this role, you’ll help clients harness AI to drive business transformation — streamlining operations and ultimately increasing portfolio performance.

  • Spark Advisors · New York, United States

    HybridSenior$115K – $135K a yearCustomer success & support

    Spark is looking for a Senior Business Systems Specialist to own process improvement across our core business systems — someone who thrives on taking the tools we already have (Airtable, Intercom, Salesforce, Dialpad, Notion, Calendly, and more) and building smarter, more…

  • Slangai · New York, United States

    RemoteFull-timeMid level$105K – $110K a yearCustomer success & support

    Slang AI is redefining customer engagement through conversational AI, making every interaction seamless and efficient. Our mission is to transform the restaurant industry by providing the ultimate voice AI solution for consistently outstanding customer experiences. At Slang AI,…

  • Hone Health · New York, United States

    RemoteFull-time$42K – $50K a yearCustomer success & support

    We’re looking for a Patient Advocate to join our team. In this role, you’ll report to a Care Team Manager and play a key part in guiding patients through their care journey. You’ll ensure every interaction is empathetic, efficient, and high-quality, while using various tools…

Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.