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Customer success jobs in New York, United States

829 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.

Customer success jobs in New York at a glance

Open roles
829
Remote
14%
Posted in the last 30 days
271
Advertised pay, middle half
$95K – $184Kmedian $140K

From the 722 customer success jobs here that state yearly pay in USD: the top of each advertised range. Updated nightly.

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681–700 of 829 jobs

SortNewestHighest pay
  • Overjet · United States +2

    RemoteFull-timeDirectorCustomer success & support

    As a Director of Customer Success at Overjet, you will play a crucial role in building out our customer success function and driving retention, adoption, and expansion across our SMB customer base (private dental practices). You will be responsible for hiring, leading, and…

  • Indicium AI · New York, United States

    $230K – $350K a yearCustomer success & support

    Indicium AI is seeking a growth-oriented, commercially driven Client Partner (CP) to lead our expansion within the Financial Services vertical, specifically targeting the Insurance and Asset & Wealth Management sectors.

  • Service Desk Lead

    6 months ago

    Ardent · New York, United States

    On-siteLead / staffCustomer success & support

    Ardent is seeking a Service Desk Lead to oversee day-to-day service desk operations, ensuring efficient delivery of end-user support services and maintaining high levels of system availability and user satisfaction. This role will provide leadership to service desk personnel,…

  • nitra · New York, United States

    HybridFull-timeSenior$120K – $150K a yearCustomer success & support

    Own a large book of business (100+ customers) with clear accountability for consumption, customer retention, and net revenue expansion; Drive consumption and utilization:; Identify and proactively unblock accounts with low or zero spend; Drive customers toward consistent,…

  • DualEntry · New York, United States

    On-siteFull-timeLead / staff$140K – $190K a yearCustomer success & support

    Every business needs a financial system of record, yet the world's largest fintech market ($220B+) still runs on software from the 1990s. DualEntry's AI-native ERP automates accounting from data entry to close, so finance teams move faster, spend less and incur less risk.

  • DualEntry · New York, United States

    On-siteFull-timeDirector$240K – $315K a yearCustomer success & support

    Every business needs a financial system of record, yet the world's largest fintech market ($220B+) still runs on software from the 1990s. DualEntry's AI-native ERP automates accounting from data entry to close, so finance teams move faster, spend less and incur less risk.

  • Flowcode · New York, United States

    HybridLead / staff$130K – $185K a yearCustomer success & support

    We're hiring a Customer Success Lead to run our media vertical, supporting clients like Disney, NBCU, and Paramount. This is a player/coach role. You will manage a team of 3 to 4 Customer Success Managers while owning a book of strategic accounts yourself. You'll partner with…

  • Ivo Inc. · New York, United States +1

    On-siteFull-timeMid level$140K – $170K a yearCustomer success & support

    Enterprise customers judge Ivo not just by product quality, but by how confidently and competently we onboard them. The Implementation Specialist is the person who turns a signed contract into a real, working system customers trust. This role sits at the center of customer…

  • Wilson Elser - Attorneys · New York, United States

    HybridSenior$170K – $225K a yearCustomer success & support

    We are seeking a highly skilled attorney with deep experience in litigation, claims management, and, critical discovery strategy and execution to support our representation of a large, national logistics services provider. This is a dynamic role that operates at the…

  • Gamma · New York, United States

    On-siteFull-timeSenior$125K – $235K a yearCustomer success & support

    You'll transform grassroots product love into thriving team and enterprise accounts. Gamma's B2B motion is growing fast, and this role owns the full customer lifecycle for a dynamic portfolio on the East Coast, from fast-growing startups to large enterprises. Your job is to…

  • Pillar · New York, United States

    Mid level$100K – $130K a yearCustomer success & support

    Role: Customer Success Manager; Location: New York, NY (5 days/week in-office); Base Salary: $100,000-$130,000; Equity: Competitive Initial Equity Package + refreshers; Experience: 3+ Years

  • Dynamic Duo

    6 months ago

    ConductorAI · New York, United States +1

    HybridFull-timeCustomer success & support

    We value candidates who have significant experience with managing complexity, working independently, and are motivated by hard problems.

  • PermitFlow · New York, United States

    HybridFull-timeEntry level$100K – $130K a yearCustomer success & support

    As Implementation Specialist, you will report to the Vice President of Customer Success and support onboarding across PermitFlow’s mid-market and enterprise accounts. You’ll execute implementation plans from post-sale handoff through launch, serve as a day-to-day customer…

  • Brillio · New York, United States

    HybridFull-timeDirectorCustomer success & support

    The Client Partner position is a key role within the Brillio Customer Success team for North America, responsible for driving sales and business development strategies, and executive relationships for one of our most strategic Banking clients and a couple other key clients.

  • Levelpath · New York, United States

    On-siteFull-timeMid level$90K – $132K a yearCustomer success & support

    Drive impact by focusing on customer experience. Examples of day-to-day activities include answering support tickets, providing users guidance when they are stuck, generating product documentation, reporting bugs to product & engineering, and numerous other related jobs.; Be…

  • Anthropic · New York, United States

    $200K – $265K a yearCustomer success & support

    Join Anthropic's Customer Success team in a high-impact role driving AI adoption across our Industry segment. As an Enterprise Customer Success Manager for Industries, you'll be the strategic partner and a trusted advisor to our most complex customers with a portfolio spanning…

  • Check · United States +2

    RemoteFull-timeMid level$83.3K – $108K a yearCustomer success & support

    Own a defined set of federal, state, and local tax agencies end-to-end, including notice resolution, correspondence, corrections, and ongoing compliance across your portfolio; Be the direct point of contact with agencies: picking up the phone, navigating agency processes, and…

  • Support Manager

    7 months ago

    Pilot Fiber · New York, United States

    HybridFull-timeManager$110K – $140K a yearCustomer success & support

    Pilot is a modern connectivity company based in New York City. We deliver fiber-optic internet and network services to businesses with no contracts, backed by a 100% uptime guarantee and 24/7 proactive support.

  • Guidepoint · New York, United States

    HybridFull-timeExecutive$100K – $120K a yearCustomer success & support

    Play a vital role in Guidepoint’s success.

  • Moab · New York, United States

    On-siteFull-timeMid level$90K – $140K a yearCustomer success & support

    We’re looking for Implementation Specialists to join our Business Operations team. You’ll be the primary point of contact for customers as they adopt Moab — teaching them how the platform works, helping them map their existing workflows onto our system, and guiding them through…

Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.