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Customer success jobs in Massachusetts, United States
201 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.
Customer success jobs in Massachusetts at a glance
- Open roles
- 201
- Remote
- 23%
- Posted in the last 30 days
- 63
- Advertised pay, middle half
- $70K – $170Kmedian $125K
From the 178 customer success jobs here that state yearly pay in USD: the top of each advertised range. Updated nightly.
Hiring most here
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41–60 of 201 jobs
Global Accounts Client Partner | US
2 weeks agoCast AI · Atlanta, Georgia, United States +5
From $50.00 an hourCustomer success & supportAs a Global Client Partner at CAST AI, you’ll own 2-3 of our largest enterprise relationships worldwide. Your job is to grow each one into a multi-million dollar ARR account. This is a hunter role. You’re expected to go find new budget, new teams, and new use cases inside each…
Customer Support Specialist
2 weeks ago10Beauty · Burlington, Massachusetts, United States
On-siteMid level$70K – $80K a yearCustomer success & support10Beauty is a robotics startup based in Burlington, MA on a mission to forever change the beauty and wellness space. We have raised $70M from some of the leading venture and celebrity investors in the country to build the world’s first fully autonomous 5-step manicure machine.…
Team Manager, Customer Implementations
3 weeks ago3E · Canton, Ohio, United States +8
RemoteFull-timeManager$110K – $120K a yearCustomer success & supportAt 3E, customer implementation is where strategy becomes real for our customers. We’re looking for a Manager, Customer Implementation to lead and develop a U.S.-based team of approximately five to six professionals responsible for delivering successful SaaS implementations…
Harvey · New York, United States +4
HybridFull-time$125K – $145K a yearCustomer success & supportAs a Customer Success Manager you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at both law firms and in-house teams. This position is pivotal in ensuring our clients not only adopt but also derive maximum…
Associate Director, Client Services
3 weeks agoKobie · St. Petersburg, Florida, United States +14
RemoteFull-timeDirectorCustomer success & supportAt Kobie, Client Services exists to champion client satisfaction while strategically growing our business, turning Kobie from vendor into valued partner for some of the world's most recognized brands. We are the stewards of those relationships, and we lead with trust, clarity,…
Senior GTM Onboarding Manager
3 weeks agoZoomInfo Technologies LLC · Bethesda, Maryland, United States +2
HybridFull-timeSenior$100K – $115K a yearCustomer success & supportManage comprehensive onboarding programs for a portfolio of ZoomInfo customers, ensuring a highly organized experience with clearly defined goals, timelines, deliverables, and success metrics. Serve as a primary point of contact throughout onboarding and implementation.; Lead…
K-8 IEP Team Chair
3 weeks agoBrooke Charter Schools · Brooke East Boston, United States +1
$74K – $130K a yearCustomer success & supportBrooke Charter Schools is a network of four public charter schools, serving grades K-12 in Mattapan, Roslindale, and East Boston. At Brooke, we coach and invest in our teachers so that they can help our students achieve at the highest levels and graduate from college. We…
Eliot Community Human Services · Lynn, Massachusetts, United States
$60K a yearCustomer success & supportRespond to individuals in crisis related to mental health, addiction, homelessness, or other non-emergency concerns, providing in-person or phone support that does not require police or EMT intervention; Connect individuals with appropriate services based on their needs and…
Technical Account Manager
3 weeks agoBenchling · Boston, Massachusetts, United States
HybridFull-time$93K – $125.8K a yearCustomer success & supportBenchling is building a world-class Customer Experience organization to drive the adoption of our platform across our rapidly growing customer base. The Technical Account Manager (TAM) plays a key role within the Optimization Services organization through directly supporting…
Veterinary Emergency Group (VEG) · Braintree, Massachusetts, United States
Part-timeMid level$19.00 – $29.00 an hourCustomer success & supportAs a Customer Experience Coordinator, your job is to define the customer’s experience through service, focus, and participation—so you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you…
Veeva · Boston, Massachusetts, United States
RemoteFull-timeDirector$200K – $270K a yearCustomer success & supportOstro is a conversational AI platform for life sciences. We joined Veeva in early 2026 and serve a majority of the world's largest biopharma companies.
Client Experience Coordinator
3 weeks agoPatriot Growth Insurance Services, LLC · Taunton, Massachusetts, United States
$20.19 – $23.07 an hourCustomer success & supportThe Client Experience Coordinator plays a crucial role in ensuring the smooth operation of Patriot's front desk and providing excellent customer service to clients and visitors. This position is responsible for handling various administrative tasks and promoting a positive and…
Senior Customer Success Manager
3 weeks agoAllego · Waltham, Massachusetts, United States
HybridSenior$96K – $144K a yearCustomer success & supportThe Senior Customer Success Manager – Adoption (SCSM) works with Allego's existing enterprise customers to drive expanded usage and adoption via the Allego Blueprint. This role is for someone who has strong relationship management skills, business discovery acumen, project…
Client Experience Manager
3 weeks agoTriumvirate Environmental · Somerville, Massachusetts, United States
Full-timeMid level$70K – $110K a yearCustomer success & supportServe as the connective point between Triumvirate branch service managers, Service Line Managers, Operations, and related departments to communicate job function, scheduling, paperwork flow, and client-specific rules.; Be the WOW! Ambassador on specific accounts.; Liaise with…
Director, Customer Success Onboarding
3 weeks agoFoley · Boston, Massachusetts, United States
RemoteFull-timeDirector$130K – $175K a yearCustomer success & supportLead the Onboarding Team: Manage, coach, and develop a team of onboarding specialists and managers responsible for onboarding across SMB, Mid-Market, and Enterprise segments.; Own the Onboarding Function: Set the strategy, structure, and standards for how Foley onboards…
Senior Manager, Customer Operations
3 weeks agoScribd, Inc. · San Francisco, California, United States +10
Full-timeManagerFrom $94K a yearCustomer success & supportCustomer Operations is the backbone of trust and reliability for readers, listeners, and creators across our products. We make sure every support interaction is handled with quality, consistency, and care, and we tailor how we support each of our customers.
Senior Director of Account Management
3 weeks agoCodaMetrix · Boston, Massachusetts, United States
RemoteFull-timeDirector$175K – $200K a yearCustomer success & supportCodaMetrix is looking for a Director or Senior Director of Account Management to lead the people who own our relationships with large health systems and academic medical centers. You will run a team of senior account owners, set the bar for how we manage accounts, and be the…
Customer Success Manager, Automotive
4 weeks agoLumafield · Boston, Massachusetts, United States
On-siteFull-time$140K – $165K a yearCustomer success & supportLumafield is looking to bring on a Customer Success Manager (CSM) to partner closely with customers, champion their needs internally, and manage accounts to achieve business outcomes and revenue growth.
Enterprise Customer Success Manager
4 weeks agoFoley · Boston, Massachusetts, United States
RemoteFull-timeSenior$70K – $90K a yearCustomer success & supportFoley is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender…
Customer Success Specialist
4 weeks agoCatapult Sports · Boston, Massachusetts, United States
Mid levelCustomer success & supportCatapult is building the future of sports performance technology, with a mission to Unleash the Potential of every athlete and team on earth. We don't just work in the sporting industry; we are actively changing it. Since 2006, our solutions have been leading the way in sports…
Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.