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Customer success jobs in New York, United States

829 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.

Customer success jobs in New York at a glance

Open roles
829
Remote
14%
Posted in the last 30 days
271
Advertised pay, middle half
$95K – $184Kmedian $140K

From the 722 customer success jobs here that state yearly pay in USD: the top of each advertised range. Updated nightly.

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201–220 of 829 jobs

SortNewestHighest pay
  • ERGO NEXT Insurance · Rochester, New York, United States

    Lead / staff$70K – $80K a yearCustomer success & support

    Report to and support the Service Department Manager in daily operations, contributing ideas for process improvements and technology enhancements.; Directly manage an assigned team of Insurance Advisors and collaborate cross-functionally with other teams and leadership to…

  • The Trade Desk · New York, United States

    Full-timeDirector$135.4K – $248.3K a yearCustomer success & support

    The Trade Desk’s Channel Partners team is hiring a Senior Director of Client Service to lead a front-line team of Account Managers and Traders, and act as a strategic, in-market leader for one of our largest Channel Partners. This role blends people leadership, revenue…

  • ChartHop · New York, United States

    RemoteFull-timeManager$140K – $180K a yearCustomer success & support

    Lead the team: recruit, coach, and retain Implementation Specialists and Senior Professional Services Consultants; set goals, manage performance, and build a bench of future leaders; Own escalations: resolve technical blockers such as integration failures and data sync errors,…

  • Mercury · San Francisco, California, United States +3

    RemoteSenior$154.2K – $192.8K a yearCustomer success & support

    Lead high-impact programs that evolve how CX delivers support, with the first 9–12 months heavily focused on expanding and optimizing our BPO partnership.; Identify opportunities to move work to a different service delivery model and build the case for change using customer,…

  • Twenty · Arlington, Virginia, United States +1

    On-siteFull-timeSenior$151K – $224K a yearCustomer success & support

    America is under sustained cyber attack. Our adversaries infiltrate our networks, steal our IP, and degrade the digital infrastructure that modern life runs on. They’ve learned—correctly—that those attacks rarely produce consequences.

  • Anthropic · San Francisco, California, United States +1

    On-site$255K – $320K a yearCustomer success & support

    Anthropic's Executive Briefing program brings senior leaders from our most strategic customers together with our spokespeople, product leaders, and researchers. As a Program Manager, Executive Briefings, you will run the program at one of our briefing centers and help build the…

  • ERGO NEXT Insurance · Rochester, New York, United States

    $23.00 – $25.00 an hourCustomer success & support

    ERGO NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.

  • Harvey · New York, United States +4

    HybridFull-time$125K – $145K a yearCustomer success & support

    As a Customer Success Manager you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at both law firms and in-house teams. This position is pivotal in ensuring our clients not only adopt but also derive maximum…

  • Authentic Brands Group · New York, United States

    Director$110K – $140K a yearCustomer success & support

    The Director, Client Services & Operations will lead the Client Services function for Authentic Live, overseeing the day-to-day management of client relationships, account strategy, and cross-functional event delivery across a growing portfolio of premium live experiences…

  • RADAR · New York, United States

    Manager$95K – $150K a yearCustomer success & support

    The Sr. Manager of Customer Experience will lead a team of field-focused professionals supporting the implementation, adoption, and evolution of RADAR’s technology in retail environments. This role balances internal coordination with Product, Engineering, and Solutions, while…

  • Mercury · San Francisco, California, United States +2

    RemoteMid level$48.1K – $58.4K a yearCustomer success & support

    Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 300,000 startups and small businesses from all around the world. This turns out to be a pretty wild endeavor, so we’re looking to bring someone…

  • Regal · New York, United States

    HybridFull-timeEntry level$60K – $80K a yearCustomer success & support

    Join Regal to build a world-class support experience with our growing Technical Support team! In this role, you’ll respond to and resolve customer questions across a variety of topics, from helping users navigate the platform to troubleshooting technical issues and…

  • OOS Management Corp. · Baldwin, New York, United States

    $25.00 – $30.00 an hourCustomer success & support

    🚨🌟 NOW HIRING – FEMALE Spanish Speaking Direct Support PROFESSIONAL (DSP)! 🌟🚨

  • Rillet · New York, United States +1

    HybridFull-time$100K – $150K a yearCustomer success & support

    Own customer relationships and outcomes: Build deep, multi-threaded relationships across a portfolio of mid-market and enterprise customers. Run success plans, executive business reviews, and recurring meetings so customers get the most out of Rillet.; Be a builder: Don’t just…

  • Harvey · San Francisco, California, United States +2

    HybridFull-timeManager$144K – $216K a yearCustomer success & support

    Harvey is building a world-class support function, and the pace at which our product evolves means enablement is the infrastructure our customer experience runs on. We're looking for a Manager of CX Knowledge & Enablement to build that infrastructure and lead the team that owns…

  • ChartHop · New York, United States

    RemoteFull-timeSenior$90K – $120K a yearCustomer success & support

    We're looking for a Senior Customer Success Manager to join our Customer Experience team. In this role, you'll be the strategic partner our customers rely on to drive real business outcomes — not just platform adoption. You'll own the full customer relationship, from…

  • Edmentum · New Jersey, United States +1

    RemoteSenior$110K – $120K a yearCustomer success & support

    Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission…

  • Plaid · San Francisco, California, United States +3

    HybridFull-time$135.2K – $196.8K a yearCustomer success & support

    Work with Plaid's most strategic Enterprise customers as their technical expert, helping them use Plaid to meet their business and technical goals; Own the post-sales technical strategy and alignment with customers, ensuring our mutual roadmaps are understood and communicated;…

  • Cube · New York, United States

    HybridFull-timeSenior$110K – $130K a yearCustomer success & support

    As an Implementation Manager at Cube, you will play a pivotal role in our Professional Services team, working closely with our biggest customers to ensure efficient and effective onboarding. You will act as a trusted partner to customers during onboarding, supporting the…

  • Ambrook · United States +3

    RemoteContractCustomer success & support

    As a Customer Solutions Manager at Ambrook, you'll advise a portfolio of our most complex farms, ranches, construction companies, and other businesses enrolled in our Full Service offering. You'll help customers coming in with all shapes of financial data get to clean books,…

Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.