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Customer success jobs in Massachusetts, United States

201 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.

Customer success jobs in Massachusetts at a glance

Open roles
201
Remote
23%
Posted in the last 30 days
63
Advertised pay, middle half
$70K – $170Kmedian $125K

From the 178 customer success jobs here that state yearly pay in USD: the top of each advertised range. Updated nightly.

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181–200 of 201 jobs

SortNewestHighest pay
  • Cradle · Cambridge, Massachusetts, United States

    HybridFull-timeCustomer success & support

    As a Scientific Advisor within our Customer Success team, you will play a key role in ensuring our customers achieve success with Cradle’s software and services. You’ll act as a trusted partner of biotech and pharmaceutical companies, particularly for biotherapeutic and…

  • EliseAI · Austin, Texas, United States +4

    On-siteFull-timeMid level$110K – $175K a yearCustomer success & support

    EliseAI is looking for a Customer Success Manager who will own strategic relationships with our customers, working with everyone from frontline leasing teams to members of the C-Suite. The role requires someone who can develop a deep understanding of our products, in order to…

  • Ketryx · Boston, Massachusetts, United States

    HybridDirector$150K – $175K a yearCustomer success & support

    As a Director of Delivery and Success at Ketryx, you will serve as a senior leader in a fast-growing, mission-critical team. Your role is to help our customers thrive by delivering exceptional outcomes, building trusted executive relationships, and leading a high-performing…

  • Layer Health · Boston, Massachusetts, United States +1

    HybridMid level$120K – $160K a yearCustomer success & support

    What you'll do:

  • Ketryx · Boston, Massachusetts, United States

    HybridSenior$90K – $115K a yearCustomer success & support

    As a Delivery and Success Manager at Ketryx, you will lead strategic client engagements, guiding enterprise MedTech companies through onboarding and implementation. You’ll act as a trusted advisor, collaborating with regulatory and solutions experts to solve complex technical…

  • Shift Supervisor

    23 months ago

    PLS · Dorchester, Massachusetts, United States

    Manager$17.00 – $19.00 an hourCustomer success & support

    Why PLS? Because You Deserve Better!® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team…

  • PLS · 1 Park Street, Massachusetts, United States

    $15.00 – $17.00 an hourCustomer success & support

    Why PLS? Because You Deserve Better!® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team…

  • Ketryx · Boston, Massachusetts, United States

    HybridEntry level$62K – $75K a yearCustomer success & support

    As a Delivery and Success Associate - Enterprise, you’ll work closely with customers who rely on Ketryx to manage safety‑critical and regulated development processes. This is a technical, engineering‑adjacent role.

  • Arcadia · Boston, Massachusetts, United States +1

    HybridFull-time$100K – $135K a yearCustomer success & support

    At Arcadia.io, an Implementation Manager (IM) is a highly capable project leader who does what it takes to successfully deliver our product and is the one person responsible for bringing the customer live. This role is the single nexus of a customer getting value out of Arcadia…

  • Lever Implementation Training Environment · Boston, Massachusetts, United States

    RemoteContractCustomer success & support

    PLEASE READ: these jobs are testing jobs of Lever's testing environment - please do not apply for this job.

  • House Builder

    37 months ago

    Lever Implementation Training Environment · Boston, Massachusetts, United States

    RemoteCustomer success & support

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  • Suitsupply · Boston, Massachusetts, United States

    Full-time$18.00 – $22.00 an hourCustomer success & support

    Ensures client expectation is exceeded at each visit and maintaining an environment focused on the client experience by utilizing hospitality tools provided; Ensure all employees present professionally for each customer interaction according to company policies and practice…

  • Veeva · Boston, Massachusetts, United States

    RemoteFull-timeMid level$80K – $200K a yearCustomer success & support

    Veeva is looking for system implementation experts to join the Professional Services team and support implementations of our Vault Safety solution. We want innovative thinkers with Life Sciences expertise who are ready to challenge the status quo with new technology.

  • Test Posting

    56 months ago

    Lever Implementation Training Environment · Boston, Massachusetts, United States

    ContractCustomer success & support

    PLEASE READ: these jobs are testing jobs of Lever's testing environment - please do not apply for this job.

  • posting approval

    59 months ago

    Lever Implementation Training Environment · Boston, Massachusetts, United States

    Full-timeCustomer success & support

    PLEASE READ: these jobs are testing jobs of Lever's testing environment - please do not apply for this job.

  • Coupang training

    62 months ago

    Lever Implementation Training Environment · Boston, Massachusetts, United States

    Customer success & support

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  • CPF

    63 months ago

    Lever Implementation Training Environment · Boston, Massachusetts, United States

    Full-timeCustomer success & support

    PLEASE READ: these jobs are testing jobs of Lever's testing environment - please do not apply for this job.

  • Paul Test External

    76 months ago

    Lever Demo 2 · Boston, Massachusetts, United States

    Full-timeCustomer success & support

    Lever builds modern recruiting software for teams to source, interview, and hire top talent. Our team strives to set a new bar for enterprise software with modern, well-designed, real-time apps. We participated in Y Combinator in summer 2012, and since then have raised $73…

  • Rithwik

    83 months ago

    Lever Implementation Training Environment · Boston, Massachusetts, United States

    Part-timeCustomer success & support

    PLEASE READ: these jobs are testing jobs of Lever's testing environment - please do not apply for this job.

  • test xml feed lists

    86 months ago

    Lever Demo 2 · Boston, Massachusetts, United States

    Customer success & support

    Lever builds modern recruiting software for teams to source, interview, and hire top talent. Our team strives to set a new bar for enterprise software with modern, well-designed, real-time apps. We participated in Y Combinator in summer 2012, and since then have raised $73…

Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.