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Customer success jobs in United States
15 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.
1–15 of 15 jobs
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Veeva · Boston, Massachusetts, United States
RemoteFull-timeDirector$200K – $270K a yearCustomer success & supportOstro is a conversational AI platform for life sciences. We joined Veeva in early 2026 and serve a majority of the world's largest biopharma companies.
Technical Customer Service Associate
6 weeks agoVeeva · Boston, Massachusetts, United States
RemoteFull-timeEntry level$35K – $65K a yearCustomer success & supportThis Role is ideal if you are looking to build a career with a company that has a track record of success and excellent corporate culture grounded in our values - Do the Right Thing, Employee Success, Customer Success and Speed. If you are driven to provide an excellent…
Veeva · Boston, Massachusetts, United States
RemoteFull-timeMid level$70K – $140K a yearCustomer success & supportVeeva is looking for an AI-fluent Implementation Consultant to join our Professional Services team, focusing specifically on our Vault Safety solution. As Veeva integrates advanced AI capabilities and autonomous agents into Vault Safety to transform case processing and drug…
Customer Success Manager - CRM Suite
3 months agoVeeva · Boston, Massachusetts, United States
RemoteFull-timeSenior$75K – $115K a yearCustomer success & supportAt Veeva, our CRM Customer Success Managers (CSMs) are strategic consultants - not traditional account managers. Combining life sciences industry experience with technical aptitude, you will collaborate with internal product, support, sales, services, and business consulting…
Principal Customer Success Manager - Ostro
4 months agoVeeva · Boston, Massachusetts, United States
RemoteFull-timeLead / staff$115K – $175K a yearCustomer success & supportOstro, a business within Veeva, is the premier brand engagement platform for the life sciences industry. We are looking for a Client Services expert to own key client relationships and drive innovative strategies that maximize ROI. In this role, you will champion our clients'…
Senior Customer Success Manager - Ostro
5 months agoVeeva · Boston, Massachusetts, United States
RemoteFull-timeSenior$115K – $170K a yearCustomer success & supportOstro, a business within Veeva, is redefining how life sciences companies engage healthcare professionals and patients through AI-powered experiences. We partner with the world's leading pharmaceutical companies to deliver personalized, data-driven engagement that improves…
Senior Project Manager - Ostro Implementation
5 months agoVeeva · Boston, Massachusetts, United States
RemoteFull-timeSenior$90K – $150K a yearCustomer success & supportOstro is a specialized business division within Veeva, dedicated to advancing brand engagement for the life sciences industry through AI technology. Veeva Ostro empowers life sciences companies to transform how they connect with the people who need their innovations most. By…
Implementation Project Manager - Ostro
5 months agoVeeva · Boston, Massachusetts, United States
RemoteFull-timeMid level$80K – $120K a yearCustomer success & supportOstro is a specialized business division within Veeva, dedicated to advancing brand engagement for the life sciences industry through AI technology. Veeva Ostro empowers life sciences companies to transform how they connect with the people who need their innovations most. By…
Junior Consumer Support Navigator (Part-Time)
6 months agoVeeva · United States
RemotePart-timeEntry level$22.00 – $28.00 an hourCustomer success & supportOstro is a specialized business division within Veeva, dedicated to advancing brand engagement for the life sciences industry through AI technology. Veeva Ostro empowers life sciences companies to transform how they connect with the people who need their innovations most. By…
Employee Success Associate
12 months agoVeeva · Boston, Massachusetts, United States
RemoteFull-timeEntry level$50K – $70K a yearCustomer success & supportWe are looking for a hands-on Employee Success (HR) Associate to support various business units within our North America teams throughout the entire employee lifecycle. As part of our global team, you will be responsible for delivering critical HR processes and services, while…
Consultant - Post-Implementation (Remote)
14 months agoVeeva · Newark, New Jersey, United States
RemoteFull-timeMid level$70K – $140K a yearCustomer success & supportVault CRM is bringing next-generation technology that provides customers with a fast path to AI. Our CRM product helps leverage AI to work smarter and faster, increase productivity, streamline processes, and facilitate critical HCP relationships. We are looking for consultants…
Practice Manager - Implementation Services
14 months agoVeeva · Philadelphia, Pennsylvania, United States
RemoteFull-timeManager$100K – $200K a yearCustomer success & supportJoin Veeva as we implement the agentic CRM for Life Sciences. Vault CRM is bringing next-generation technology that provides customers with a fast path to AI. Our CRM product leverages AI to work smarter and faster, increase productivity, streamline processes, and facilitate…
Veeva · Philadelphia, Pennsylvania, United States
RemoteFull-timeSenior$80K – $200K a yearCustomer success & supportHelp us transform and bring innovation to Drug Safety and Pharmacovigilance!
Veeva · Boston, Massachusetts, United States
RemoteFull-timeMid level$80K – $200K a yearCustomer success & supportVeeva is looking for system implementation experts to join the Professional Services team and support implementations of our Vault Safety solution. We want innovative thinkers with Life Sciences expertise who are ready to challenge the status quo with new technology.
Consultant - Post-Implementation (Remote)
91 months agoVeeva · Boston, Massachusetts, United States
RemoteFull-timeMid level$70K – $140K a yearCustomer success & supportVault CRM is bringing next-generation technology that provides customers with a fast path to AI. Our CRM product helps leverage AI to work smarter and faster, increase productivity, streamline processes, and facilitate critical HCP relationships. We are looking for consultants…
Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.