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Customer success jobs in Illinois, United States
10 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.
1–10 of 10 jobs
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User Escalation Specialist
5 weeks agoStripe · Chicago, Illinois, United States +1
SeniorCustomer success & supportThe Escalations team offers a single point-of-entry for all user escalations raised by Stripes on behalf of a user. This team is accountable for all user escalation resolutions by either direct responsibility for resolution or by partnering with other support and non-support…
Stripe · Chicago, Illinois, United States
SeniorCustomer success & supportThe Customer Success team oversees the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few teams…
Customer Success Manager, Enterprise
7 weeks agoStripe · Chicago, Illinois, United States
$113.7K – $144.8K a yearCustomer success & supportSupport post-sales engagements focused on the optimization, retention, and growth of Stripe’s enterprise customers.; Manage a book of customers to drive overall account health, including performance, product adoption, usage velocity, account renewals and growth, referrals, and…
Manager, Customer Success Enterprise
7 weeks agoStripe · Atlanta, Georgia, United States +1
ManagerCustomer success & supportOur users are the heart of our business. Stripe’s Global Customer Success Team is responsible for managing our largest and most strategic relationships, such as Doordash, Lyft, and Shopify. In this manager role you’ll be responsible for a high-performing team of Customer…
Manager, Customer Success Manager
7 weeks agoStripe · Chicago, Illinois, United States
Customer success & supportOur users are the heart of our business. Stripe’s Global Customer Success Team is responsible for managing our largest and most strategic relationships, such as Doordash, Lyft, and Shopify. In this manager role you’ll be responsible for a high-performing team of Customer…
Manager, Customer Success Platforms
7 weeks agoStripe · New York, United States +4
ManagerCustomer success & supportOur users are the heart of our business. Stripe’s Global Customer Success Team is responsible for managing our largest and most strategic relationships, such as Doordash, Lyft, and Shopify. In this manager role you’ll be responsible for a high-performing team of Customer…
Customer Success Manager, RFA
8 weeks agoStripe · Chicago, Illinois, United States
$208K – $225.3K a yearCustomer success & supportLeading post-sale engagement, retention, and growth of customers in close collaboration with the Account Executive;; Supporting account expansion by identifying opportunities, driving business outcomes, and ensuring customers achieve success, working closely with the account…
Customer Success Manager, Enterprise
8 weeks agoStripe · New York, United States +4
Customer success & supportStripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes.…
Product Support Specialist
2 months agoStripe · Chicago, Illinois, United States +1
SeniorCustomer success & supportAnalyze and troubleshoot complex technical issues through direct user interaction (email, phone), utilizing SQL to extract and interpret data, and leveraging your knowledge of API documentation.; Develop product and platform expertise, working closely with Engineering, Product,…
Customer Success Manager
21 months agoStripe · Chicago, Illinois, United States +1
Mid levelCustomer success & supportStripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes.…
Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.