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Customer success jobs in United States

17 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.

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Technical Account Manager, Crypto
9 days ago
Stripe · New York, United States +1
SeniorCustomer success & support
Technical Account Managers are responsible for the technical relationship of Stripe Crypto's largest and most complex users. We lead cross-functional efforts across Engineering, Product, and go-to-market teams—balancing our users' business needs with technical constraints—and…
Operations Program Manager, Consumer Support
2 weeks ago
Stripe · New York, United States
Customer success & support
The Consumer Support team partners closely with Product, Engineering, Legal, Compliance, Regulatory, Localisation, Operations Technology, and other Operations teams to build and scale support for Link and Crypto Onramp products.
Head of Key Accounts, Customer Success
2 weeks ago
Stripe · United States
DirectorCustomer success & support
The Key Accounts Customer Success team is responsible for the growth, optimization, stakeholder engagement, and cross‑functional program delivery of Stripe’s most important users. Key Accounts often have complex multi-layered relationships, and are among our most important…
User Escalation Specialist
5 weeks ago
Stripe · Chicago, Illinois, United States +1
SeniorCustomer success & support
The Escalations team offers a single point-of-entry for all user escalations raised by Stripes on behalf of a user. This team is accountable for all user escalation resolutions by either direct responsibility for resolution or by partnering with other support and non-support…
Product Support - Bridge
5 weeks ago
Stripe · New York, United States +2
SeniorCustomer success & support
We're creating an entirely new payments platform, built with stablecoins, to simplify global money movement. Bridge enables faster, cheaper payments and borderless access to dollars via stablecoins. Through our APIs, businesses can send and receive funds across borders faster…
Critical Support Manager - Escalations
5 weeks ago
Stripe · Seattle, Washington, United States +1
ManagerCustomer success & support
The Product Support team directly supports our largest and fastest growing users, partnering with them to grow their business. We actively seek and capitalize on opportunities to meet and exceed their service expectations, working to impress the trendsetters and remove…
Strategy & Operations Business Partner, Customer Success
6 weeks ago
Stripe · Chicago, Illinois, United States
SeniorCustomer success & support
The Customer Success team oversees the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few teams…
Technical Account Manager
6 weeks ago
Stripe · San Francisco, California, United States
SeniorCustomer success & support
Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships, we offer customized, strategic consultation and proactively identify opportunities to help businesses deliver more value to their customers,…
Customer Success Manager, Enterprise
7 weeks ago
Stripe · Chicago, Illinois, United States
$113.7K – $144.8K a yearCustomer success & support
Support post-sales engagements focused on the optimization, retention, and growth of Stripe’s enterprise customers.; Manage a book of customers to drive overall account health, including performance, product adoption, usage velocity, account renewals and growth, referrals, and…
Manager, Customer Success Enterprise
7 weeks ago
Stripe · Atlanta, Georgia, United States +1
ManagerCustomer success & support
Our users are the heart of our business. Stripe’s Global Customer Success Team is responsible for managing our largest and most strategic relationships, such as Doordash, Lyft, and Shopify. In this manager role you’ll be responsible for a high-performing team of Customer…
Manager, Customer Success Manager
7 weeks ago
Stripe · Chicago, Illinois, United States
Customer success & support
Our users are the heart of our business. Stripe’s Global Customer Success Team is responsible for managing our largest and most strategic relationships, such as Doordash, Lyft, and Shopify. In this manager role you’ll be responsible for a high-performing team of Customer…
Manager, Customer Success Platforms
7 weeks ago
Stripe · New York, United States +4
ManagerCustomer success & support
Our users are the heart of our business. Stripe’s Global Customer Success Team is responsible for managing our largest and most strategic relationships, such as Doordash, Lyft, and Shopify. In this manager role you’ll be responsible for a high-performing team of Customer…
Customer Success Manager, RFA
8 weeks ago
Stripe · Chicago, Illinois, United States
$208K – $225.3K a yearCustomer success & support
Leading post-sale engagement, retention, and growth of customers in close collaboration with the Account Executive;; Supporting account expansion by identifying opportunities, driving business outcomes, and ensuring customers achieve success, working closely with the account…
Customer Success Manager, Enterprise
8 weeks ago
Stripe · New York, United States +4
Customer success & support
Stripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes.…
Product Support Specialist
2 months ago
Stripe · Chicago, Illinois, United States +1
SeniorCustomer success & support
Analyze and troubleshoot complex technical issues through direct user interaction (email, phone), utilizing SQL to extract and interpret data, and leveraging your knowledge of API documentation.; Develop product and platform expertise, working closely with Engineering, Product,…
Technical Account Manager, Billing
2 months ago
Stripe · San Francisco, California, United States
Customer success & support
Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers,…
Customer Success Manager
21 months ago
Stripe · Chicago, Illinois, United States +1
Mid levelCustomer success & support
Stripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes.…

Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.