OptiTalent · Job Finder
Customer success jobs in New York, United States
11 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.
1–11 of 11 jobs
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Harvey · New York, United States
HybridFull-time$180K – $210K a yearCustomer success & supportAs a Majors Customer Success Manager, you’ll play a critical role in guiding our largest customers through their journey with Harvey and defining the future of work at elite law firms, Fortune 500 companies and premier asset managers. This position is pivotal in ensuring our…
Harvey · New York, United States
HybridFull-time$230K – $250K a yearCustomer success & supportHarvey is hiring a Customer Success Leader to manage and develop a team of experienced CSMs supporting our strategic asset management accounts. These partnerships span legal teams, business functions and regions, requiring an understanding of how asset managers operate and how…
Customer Success Leader, Majors
11 days agoHarvey · New York, United States
HybridFull-time$230K – $250K a yearCustomer success & supportHarvey is hiring a Customer Success Leader to manage and develop a team of experienced CSMs supporting our strategic law firm accounts. These partnerships span offices, practice groups and regions, requiring an understanding of how firms operate, make decisions and deliver…
CX Knowledge Specialist
2 weeks agoHarvey · New York, United States
Full-timeSenior$88K – $132K a yearCustomer success & supportHarvey ships product every week, and every release changes what our customers, our support specialists, and our AI Support agent need to know. Today that knowledge lives across fragmented surfaces, and the gap between what's shipped and what's documented shows up directly in…
Program Manager, Customer Engagement
2 weeks agoHarvey · New York, United States
Full-timeSenior$136K – $187K a yearCustomer success & supportHarvey is seeking a highly resourceful, detail-oriented, and execution-focused Program Manager to drive a broad portfolio of Customer Engagement initiatives spanning events, executive engagement, loyalty programs, and strategic projects.
Harvey · New York, United States +4
HybridFull-time$125K – $145K a yearCustomer success & supportAs a Customer Success Manager you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at both law firms and in-house teams. This position is pivotal in ensuring our clients not only adopt but also derive maximum…
Manager, CX Knowledge & Enablement
3 weeks agoHarvey · San Francisco, California, United States +2
HybridFull-timeManager$144K – $216K a yearCustomer success & supportHarvey is building a world-class support function, and the pace at which our product evolves means enablement is the infrastructure our customer experience runs on. We're looking for a Manager of CX Knowledge & Enablement to build that infrastructure and lead the team that owns…
Global CX Workforce Manager
4 weeks agoHarvey · United States +4
HybridFull-timeSenior$120.9K – $181.3K a yearCustomer success & supportHarvey’s Customer Experience team provides 24/7 support across AMER, EMEA, and APAC. As Harvey expands across customer segments and regions, the volume, location, and nature of that work will continue to change. At the same time, we are reshaping how much capacity we need and…
Harvey · New York, United States
Full-time$160K – $185K a yearCustomer success & supportAs an Enterprise Customer Success Manager, you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at top enterprises and leading Law Firms. This position is pivotal in ensuring our clients not only adopt but also…
Enterprise Customer Success Manager
4 months agoHarvey · New York, United States
HybridFull-time$160K – $185K a yearCustomer success & supportAs an Enterprise Customer Success Manager, you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at top enterprises and leading Law Firms. This position is pivotal in ensuring our clients not only adopt but also…
Mid-Market Customer Success Manager
8 months agoHarvey · New York, United States
HybridFull-time$125K – $145K a yearCustomer success & supportAs a Customer Success Manager you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at both law firms and in-house teams. This position is pivotal in ensuring our clients not only adopt but also derive maximum…
Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.