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Customer success jobs in Richmond, United States
13 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.
Customer success jobs in Richmond at a glance
- Open roles
- 13
- Remote
- 38%
- Posted in the last 30 days
- 5
- Advertised pay, middle half (all of Virginia)
- $52K – $170Kmedian $90K
From the 109 customer success jobs in Virginia that state yearly pay in USD: the top of each advertised range. Updated nightly.
Hiring most here
- Exiger 3
- Kobie 2
- 3E 2
- [solidcore] 1
- SimpliSafe 1
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1–13 of 13 jobs
Director, Client Services - Retail
11 days agoKobie · St. Petersburg, Florida, United States +7
RemoteFull-timeDirectorCustomer success & supportYou're the face of Kobie to your clients. As Director, Client Services, you'll lead a retail book of business as the visible account lead, owning client satisfaction, revenue, and the organic growth that moves Kobie from vendor to valued partner. Clients and Kobie teams will…
SimpliSafe · Richmond, Virginia, United States
HybridFrom $21.50 an hourCustomer success & supportWe are excited to share that the Customer Loyalty Representative role starts at $21.50 per hour along with the option of a number of exciting benefits!
Team Manager, Customer Implementations
3 weeks ago3E · Canton, Ohio, United States +8
RemoteFull-timeManager$110K – $120K a yearCustomer success & supportAt 3E, customer implementation is where strategy becomes real for our customers. We’re looking for a Manager, Customer Implementation to lead and develop a U.S.-based team of approximately five to six professionals responsible for delivering successful SaaS implementations…
Associate Director, Client Services
3 weeks agoKobie · St. Petersburg, Florida, United States +14
RemoteFull-timeDirectorCustomer success & supportAt Kobie, Client Services exists to champion client satisfaction while strategically growing our business, turning Kobie from vendor into valued partner for some of the world's most recognized brands. We are the stewards of those relationships, and we lead with trust, clarity,…
Incident Response Analyst I
4 weeks agoFlexential Corp. · Atlanta, Georgia, United States +12
On-siteFull-timeEntry level$26.00 – $29.00 an hourCustomer success & supportProvides initial analysis and triage for incoming customer calls, monitoring alerts, and customer-submitted tickets.; Establish friendly initial communications to customers to let them know we hear and understand the request/incident, and set concise and clear expectations…
Application Support Specialist
6 weeks agoExiger · McLean, Virginia, United States +1
HybridFull-timeCustomer success & supportDevelop an extensive working knowledge of the product suite.; Own assigned projects and process-improvement initiatives from planning through completion, providing proactive updates on progress, risks, and blockers.; Balance reactive customer support needs with longer-term…
Engagement Manager
6 weeks agoIppon Technologies · Charlotte, North Carolina, United States +1
HybridFull-timeSenior$140K – $180K a yearCustomer success & supportThe Engagement Manager owns the long-term health, relationship, and growth trajectory of 1–2 assigned strategic accounts. The role sits at the intersection of client relationship stewardship, account revenue growth, and internal orchestration — accountable for extending…
Quantum Health, Inc. · Charlotte, North Carolina, United States +10
RemoteFull-timeSeniorCustomer success & supportAt Quantum Health, we don’t just manage accounts — we build strategic partnerships that transform how our clients deliver healthcare. We are seeking a Senior Client Success Executive (Sr CSE) who serves as a trusted, consultative partner to clients, confidently articulating the…
Director, Customer Implementations
4 months ago3E · Bethesda, Maryland, United States +8
RemoteFull-timeDirector$150K – $165K a yearCustomer success & supportWe are looking for a leader to enhance our global implementation function. This influential role is ideal for a customer-focused individual who can bring structure, clarity, and strong delivery discipline to complex enterprise implementations.
Technical Account Manager
8 months agoAvePoint · Richmond, Virginia, United States
Full-timeMid level$75K – $100K a yearCustomer success & supportDo you have passion for customer satisfaction and the skills to support a complex technical environment? Does the idea of being the trusted technical advisor excite you? We’re looking for someone who can quickly become an expert in delivering exceptional service that nurtures…
Implementation Manager
9 months agoExiger · McLean, Virginia, United States +1
Entry levelCustomer success & supportThe Implementation Manager will work closely with clients, project teams, and internal stakeholders to define implementation strategies, manage project timelines, and deliver results that exceed client expectations. This position effectively establishes, maintains, builds and…
Senior Application Support Specialist
13 months agoExiger · McLean, Virginia, United States +2
HybridFull-timeSeniorCustomer success & supportDevelop an extensive working knowledge of the product suite.; Own assigned projects and process-improvement initiatives from planning through completion, providing proactive updates on progress, risks, and blockers.; Balance reactive customer support needs with longer-term…
Core Crew (Front Desk & Sales) - Libbie Mill, VA
49 months ago[solidcore] · Richmond, Virginia, United States
On-sitePart-timeEntry levelFrom $14.00 an hourCustomer success & support[solidcore] is looking for an energetic, outgoing, and personable individual to join our Core Crew team, providing front desk, administrative, and sales support to the Head Coach & Community Manager. This role is part time, with hours that vary based on studio schedule and…
Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.