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Customer success jobs in McLean, United States

22 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.

Customer success jobs in McLean at a glance

Open roles
20
Remote
0%
Posted in the last 30 days
7
Advertised pay, middle half
$125K – $300Kmedian $170K

From the 10 customer success jobs here that state yearly pay in USD: the top of each advertised range. Updated nightly.

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1–20 of 22 jobs

SortNewestHighest pay
  • Exiger · McLean, Virginia, United States

    HybridSeniorCustomer success & support

    Exiger partners with U.S. government customers operating in high-stakes environments where operational execution, risk visibility, and mission outcomes matter. Our Government business continues to grow rapidly, and Customer Success is central to delivering consistent,…

  • Exiger · McLean, Virginia, United States

    HybridMid levelCustomer success & support

    Exiger is a global leader in supply chain and third-party risk management technology and services. We empower organizations to make informed decisions by leveraging AI-driven risk intelligence, data analytics, and deep domain expertise. Exiger supports government agencies,…

  • Wilson Elser - Business & Legal Professionals · McLean, Virginia, United States

    HybridEntry levelCustomer success & support

    We are seeking a Legal Support Assistant to join our team and serve as a key support resource within a fast-paced law firm environment. This is an excellent entry-level opportunity for someone eager to gain hands-on experience and grow within the legal profession.

  • Bozzuto · Mclean, Virginia, United States

    Mid level$26.44 – $28.85 an hourCustomer success & support

    The role of Executive Concierge (Monday-Friday, 7AM-3PM) is one of both doing and leading. You and each of your team members are empowered to make first and lasting impressions with all prospects and residents. You take ownership and pride in creating stellar first impressions…

  • IDMe · McLean, Virginia, United States

    Full-timeMid levelCustomer success & support

    IDMe is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with IDMe once and seamlessly login across websites without having to create a new login and verify their identity…

  • Red Cell Partners · McLean, Virginia, United States

    Mid level$65K – $80K a yearCustomer success & support

    We are seeking an IT Help Desk Specialist to own day-to-day end user support for a fast-growing, defense-focused organization of 70+ employees. This role is the first point of contact for IT requests, manages the user account lifecycle, and builds out our self-service Knowledge…

  • DEFCON AI · Mclean, Virginia, United States

    Mid level$65K – $80K a yearCustomer success & support

    We are seeking an IT Help Desk Specialist to own day-to-day end user support for a fast-growing, defense-focused organization of 70+ employees. This role is the first point of contact for IT requests, manages the user account lifecycle, and builds out our self-service Knowledge…

  • Appian Corporation · McLean, Virginia, United States

    HybridExecutive$200K – $375K a yearCustomer success & support

    The US Public Sector Customer Success team delivers mission-critical business impact for U.S. federal, state, and local government customers, bringing their best ideas to life through exceptional outcomes. This team enables customers to build and lead at scale using AI-Powered…

  • Appian Corporation · McLean, Virginia, United States

    HybridSenior$150K – $300K a yearCustomer success & support

    Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other…

  • Range · McLean, Virginia, United States

    On-siteFull-timeSenior$70K – $170K a yearCustomer success & support

    We are looking for a Member Success Manager to join Range, who will lead outreach and engagement efforts with our members. Key aspects of the role include building relationships, gathering feedback on product usage, and driving initiatives to increase retention and long-term…

  • Support Analyst

    5 weeks ago

    Range · McLean, Virginia, United States +1

    On-siteFull-timeMid level$70K – $170K a yearCustomer success & support

    We’re seeking a skilled Support Analyst with 3-5 years of experience to provide exceptional support for our members. You’ll troubleshoot technical issues, collaborate with cross-functional teams, and deliver member satisfaction in a fast-paced startup environment.

  • Exiger · McLean, Virginia, United States +1

    HybridFull-timeCustomer success & support

    Develop an extensive working knowledge of the product suite.; Own assigned projects and process-improvement initiatives from planning through completion, providing proactive updates on progress, risks, and blockers.; Balance reactive customer support needs with longer-term…

  • Exiger · McLean, Virginia, United States

    HybridSeniorCustomer success & support

    Exiger partners with government agencies and organizations operating in complex, mission-critical environments where supply chain visibility, regulatory compliance, risk management, and operational resilience are essential. As our Public Sector business grows, we are expanding…

  • Systems Analyst

    3 months ago

    Core One · McLean, Virginia, United States

    Customer success & support

    Analyze and evaluate IT systems to ensure they meet operational and security requirements.; Develop and document system requirements, workflows, and technical specifications.; Provide recommendations for system enhancements, upgrades, and optimizations.; Collaborate with…

  • Appian Corporation · McLean, Virginia, United States

    HybridSenior$125K – $250K a yearCustomer success & support

    Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other…

  • Appian Corporation · McLean, Virginia, United States

    HybridLead / staff$150K – $300K a yearCustomer success & support

    Set the vision and own the creation, maintenance, and continuous improvement of the customer health framework - defining the signals, scoring models, and data inputs that give the organization a real-time, accurate view of customer health across the entire portfolio.; Design…

  • Exiger · McLean, Virginia, United States +1

    Entry levelCustomer success & support

    The Implementation Manager will work closely with clients, project teams, and internal stakeholders to define implementation strategies, manage project timelines, and deliver results that exceed client expectations. This position effectively establishes, maintains, builds and…

  • Exiger · McLean, Virginia, United States +2

    HybridFull-timeSeniorCustomer success & support

    Develop an extensive working knowledge of the product suite.; Own assigned projects and process-improvement initiatives from planning through completion, providing proactive updates on progress, risks, and blockers.; Balance reactive customer support needs with longer-term…

  • Support Generalist

    25 months ago

    Core One · McLean, Virginia, United States

    Mid level$100K – $125K a yearCustomer success & support

    Resolving Customer Issues

  • Core One · McLean, Virginia, United States

    $75K – $110K a yearCustomer success & support

    Administrative Workflow Management

Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.