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Customer success jobs in Cambridge, United States

10 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.

Customer success jobs in Cambridge at a glance

Open roles
10
Remote
0%
Posted in the last 30 days
3
Advertised pay, middle half (all of Massachusetts)
$70K – $170Kmedian $125K

From the 178 customer success jobs in Massachusetts that state yearly pay in USD: the top of each advertised range. Updated nightly.

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1–10 of 10 jobs

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  • Cartesian Systems · Cambridge, Massachusetts, United States

    Senior$80K – $120K a yearCustomer success & support

    We’re looking for a Customer Success Manager to help our retail customers successfully pilot, adopt, and grow with Cartesian. You’ll own the customer journey from demos to onboarding and implementation through long-term partnership, turning our technology into measurable…

  • Proton.ai · Cambridge, Massachusetts, United States

    Hybrid$100K – $130K a yearCustomer success & support

    Distribution keeps the world running. It gets pipes, parts, and products where they need to go. Yet many distributors still sell the way they did 20 years ago. Proton is changing that. We’re the AI-powered industry cloud for B2B distributors, bringing together CRM, PIM, Quote…

  • Blitzy · Cambridge, Massachusetts, United States

    On-siteFull-timeSenior$115K – $190K a yearCustomer success & support

    The Senior Engagement Manager plays a pivotal role in managing and delivering professional services engagements, acting as the liaison between the services and sales organization. The EM ensures the seamless execution of customer projects while maintaining clear communication…

  • Blitzy · Cambridge, Massachusetts, United States

    On-siteFull-timeLead / staff$145K – $215K a yearCustomer success & support

    The Principal Engagement Manager plays a pivotal role in managing and delivering professional services engagements, acting as the liaison between the services and sales organization. The EM ensures the seamless execution of customer projects while maintaining clear…

  • Ahrefs · Cambridge, Massachusetts, United States +1

    On-siteMid levelCustomer success & support

    We’re looking for an Enterprise Implementation Specialist to own the technical support and implementation after an enterprise customer signs.

  • Proton.ai · Cambridge, Massachusetts, United States

    Mid level$100K – $120K a yearCustomer success & support

    We're hiring an Implementation Manager to own standard customer engagements from pre-sales solutioning through a successful go-live. As part of Forward Deployed Engineering, you'll be the customer-facing owner of the plan, the work, and the outcome—translating real distributor…

  • Cambridge Mobile Telematics · Cambridge, Massachusetts, United States

    HybridLead / staff$103K – $128.7K a yearCustomer success & support

    Use independent judgment and discretion to partner with Customer Solutions and Sales to deliver and manage partner programs on time, within budget with best in class solutions; Act as the primary point of contact for internal and external account communications; Be the liaison…

  • Lila Sciences · Cambridge, Massachusetts, United States

    Director$148K – $224K a yearCustomer success & support

    Lila Sciences is building a new Customer Delivery & Success function, and we're looking for an Associate Director / Director, Customer Program Management to lead delivery for our physical sciences customer partnerships. In this role, you're bringing LILA's science into the real…

  • Lila Sciences · Cambridge, Massachusetts, United States

    Director$148K – $224K a yearCustomer success & support

    Lila Sciences is looking for an Associate Director / Director, Program Management, Life Sciences — a senior operator who will drive the planning, execution, and delivery of therapeutic programs on Lila's platform. This person will provide direct project management leadership to…

  • Cradle · Cambridge, Massachusetts, United States

    HybridFull-timeCustomer success & support

    As a Scientific Advisor within our Customer Success team, you will play a key role in ensuring our customers achieve success with Cradle’s software and services. You’ll act as a trusted partner of biotech and pharmaceutical companies, particularly for biotherapeutic and…

Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.