OptiTalent · Job Finder
Customer success jobs in Ashburn, United States
2 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.
1–2 of 2 jobs
Problem Support Manager
11 months agoComputer World Services · Ashburn, Virginia, United States
HybridFull-timeManager$95K – $145K a yearCustomer success & supportConduct root cause analysis (RCA) for recurring incidents.; Maintain and manage problem records in ServiceNow.; Identify corrective and preventive actions.; Provide trend analysis reports to CBP stakeholders.; Coordinate problem review boards and follow-up activities.
Incident Support Manager
11 months agoComputer World Services · Ashburn, Virginia, United States
HybridFull-timeManager$95K – $145K a yearCustomer success & supportLead incident management and restoration efforts.; Coordinate response teams during major outages or critical events.; Ensure proper documentation, root cause tracking, and reporting.; Liaise with CBP Incident Managers and senior leadership.; Drive continual service improvement…
Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.