Customer success jobs in England, United Kingdom

• M

  Director, Customer Success Management

  3 weeks ago

  MongoDB · London, England, United Kingdom

  HybridFull-timeDirectorCustomer success & support

  People Leadership: Recruit, mentor, and develop frontline up to Sr Manager-level leaders in the Customer Success team; Execution: Define and adhere to a set of analytical metrics to guide the team’s direction; achieve quarterly and long-term targets; Build Programs: Design and…

• M

  Senior Customer Success Manager

  3 weeks ago

  MarqVision · London, England, United Kingdom

  HybridSeniorCustomer success & support

  Serve as the primary point of contact for a portfolio of customer accounts across the full lifecycle: onboarding, training, check-in calls, business reviews, feature implementation, and renewals; Build and maintain relationships at all levels of the customer organisation,…

• TP

  Client Service Executive (6 Months FTC)

  3 weeks ago

  Triple Point · London, England, United Kingdom

  ContractCustomer success & support

  The Client Service team sits within Distribution and plays a pivotal role in supporting both our external investors and internal sales colleagues. We are a team committed to delivering excellent service, ensuring retention and growth of Triple Point's assets under management,…

• R

  Senior Manager, Customer Partner Success

  3 weeks ago

  Ripple · London, England, United Kingdom

  Full-timeManagerCustomer success & support

  Act as the main contact person for Ripple's most valued Enterprise clients, guaranteeing their contentment and addressing any business or customer concerns.; Experience managing large enterprise financial insitutions, including Global and Regional Banks, Large Fintechs and…

• E

  Support CSM - Maternity Cover

  3 weeks ago

  Easol · London, England, United Kingdom

  HybridFull-timeCustomer success & support

  As a Support CSM, you will own the day-to-day success of a defined portfolio of Easol creators, combining the responsiveness and technical expertise of Support with the proactive ownership of Customer Success.

• N

  Senior Vice President, Navan Concierge

  3 weeks ago

  Navan · London, England, United Kingdom

  ExecutiveCustomer success & support

  Own Navan Concierge’s full P&L, keeping the business profitable and maintaining current margins while it scales in year one.; Set and execute the multi-year business strategy, commercial proposition, operating model and go-to-market plan; develop an investment plan covering the…

• WM

  Associate Director, Client Services, UK

  3 weeks ago

  WPP Media · London, England, United Kingdom

  DirectorCustomer success & support

  Google Ads is the largest of all of Google’s products. At MFG, we have a dedicated team of digital B2B and direct response (DR) experts across strategy, activation, planning, analytics, data strategy and client services. Our mission is to drive SMBs to spend their marketing…

• S

  Customer Success Manager - Enterprise

  3 weeks ago

  Searchable · London, England, United Kingdom

  On-siteFull-timeMid levelCustomer success & support

  You'll own a book of agencies and enterprise accounts from onboarding through renewal and expansion.

• S

  Customer Success Manager - Mid Market

  3 weeks ago

  Searchable · London, England, United Kingdom

  On-siteFull-timeMid levelCustomer success & support

  You’ll own a book of mid-market brands and agencies from onboarding through renewal and expansion.

• P

  Senior Customer Success Operations Manager - AdTech - (12-Month FTC)

  3 weeks ago

  PubMatic · London, England, United Kingdom

  HybridTemporaryManager£76K – £86K a yearCustomer success & support

  This is a 12 month fixed-term contract maternity cover opportunity for someone who wants broad exposure across CTV, publisher success, technical troubleshooting, and commercial account support.

• O

  Support Analyst (Cloud K8)

  3 weeks ago

  OneTrust · London, England, United Kingdom

  Mid levelCustomer success & support

  OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016.…

• C

  SMB Onboarding Manager

  3 weeks ago

  Connecteam · London, England, United Kingdom

  Mid levelCustomer success & support

  Managing the end-to-end onboarding process for SMB customers, from kick-off call to activation; Delivering tailored training sessions to help clients configure and implement Connecteam based on their unique business needs, both remotely and on-site visits.; Guiding customers to…

• HH

  Client Service Manager

  3 weeks ago

  Heritage Holdings · London, England, United Kingdom

  ManagerCustomer success & support

  This role comes at a key moment of growth for Heritage. We are defining what excellence means in the way we deliver our service and manage relationships with clients and stakeholders, and the Client Service Manager will be a central part of that work. The role reports directly…

• P

  Customer Care Lead

  3 weeks ago

  Prima · Manchester, England, United Kingdom

  On-siteFull-timeLead / staffCustomer success & support

  Assist with day to day people leadership of the Customer Care function; Analyse contact volumes and KPIs using reporting functions; Ensure work processes and quality standards are consistently applied and improved; Motivate and help to develop a highly skilled team; Deputise in…

• D

  Senior Client Partner

  3 weeks ago

  dunnhumby · London, England, United Kingdom

  TemporarySeniorCustomer success & support

  We’re looking for a talented Senior Client Partner who expects more from their career. This is an opportunity to take ownership of key client relationships, building and selling compelling media solutions while helping clients get more value from their investment.

• ES

  Senior Customer Success Manager

  3 weeks ago

  Epidemic Sound · London, England, United Kingdom

  HybridFull-timeSeniorCustomer success & support

  Act as a trusted advisor throughout the customer lifecycle, defining mutual success plans and expanding product adoption across your assigned portfolio.; Identify new upsell and expansion business opportunities and collaborate with your Growth Manager to consultatively scale…

• A

  Customer Success Lead

  3 weeks ago

  Accurx · London, England, United Kingdom

  HybridFull-timeLead / staff£70K – £90K a yearCustomer success & support

  For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. At Accurx, we’re changing that by building a single, system-wide platform that helps every patient get gold-standard, efficient, and joined-up care.

• V

  Customer Support Manager

  3 weeks ago

  Vitesse · London, England, United Kingdom

  HybridFull-timeManagerCustomer success & support

  We’re building a Customer Support function that is a differentiator, not a ticket queue. Our service is personal and tailored to each client, and we’re investing in AI to handle routine contacts so our team can spend their time on the conversations that matter.

• HG

  Support Associate

  3 weeks ago

  Heat Geek · London, England, United Kingdom

  HybridFull-timeEntry level£32K – £38K a yearCustomer success & support

  Installation support: Be the voice on the phone for installers and homeowners during live installs, helping keep every job on track from start to finish.; After-sales care: Look after homeowners once their system is installed, giving them clear, timely help and answers.; Query…

• O

  Field Applications Scientist - Customer Support

  3 weeks ago

  ONI · Oxford, England, United Kingdom

  RemoteFull-timeCustomer success & support

  Provide post-install applications training and ongoing scientific support.; Troubleshoot workflow, sample, acquisition, and application issues in partnership with Service and Product teams.; Drive customer adoption, utilization, and successful use of relevant ONI workflows.;…

Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.