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Customer success jobs in England, United Kingdom

542 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.

Customer success jobs in England at a glance

Open roles
542
Remote
9%
Posted in the last 30 days
193
Advertised pay, middle half
£32K – £75Kmedian £58K · about $77K

From the 118 customer success jobs here that state yearly pay in GBP: the top of each advertised range. Updated nightly.

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21–40 of 542 jobs

SortNewestHighest pay
  • Policy Expert · London, England, United Kingdom

    ContractFrom £1,000.00 a monthCustomer success & support

    Run a regular programme testing customer understanding of our products and communications, such as quotes, renewal invitations and policy information.; Use surveys, customer feedback, complaints and behavioural data to find where and why customers misunderstand us, and work…

  • IRIS · Slough, England, United Kingdom

    On-siteFull-timeCustomer success & support

    IRIS Software Group is one of the UK's largest privately held software companies, trusted by 100,000+ businesses, schools and accountancy firms to keep their operations running. Our software pays 1 in 6 UK employees, supports over 12,000 schools, and is relied on by 91 of the…

  • Hiya · London, England, United Kingdom

    HybridFull-time£50K – £63K a yearCustomer success & support

    Most people don’t answer calls from numbers they don’t recognise, and that costs legitimate businesses customers. Hiya Connect Branded Call fixes this by showing a verified brand name, logo and call reason on outbound calls, so the right calls get answered.

  • Policy Expert · Milton Keynes, England, United Kingdom

    £26K – £27K a yearCustomer success & support

    As a Customer Sales & Service Advisor, you’ll play a key role in delivering great customer experiences while supporting the growth of our business.

  • Light · London, England, United Kingdom

    On-siteFull-timeSeniorCustomer success & support

    You'll own several concurrent implementations end to end — from contract signature to go-live. The plan, the customer relationship, the scope, the timeline, the outcome. You hand over to Customer Success once the customer is live.

  • Bottomline · Reading, England, United Kingdom

    Entry levelFrom $16.00 an hourCustomer success & support

    The Implementation Consultant:

  • Klue · London, England, United Kingdom

    Full-time£50K – £66K a yearCustomer success & support

    Own Renewals and Expansions. Your book, your number. You forecast it, manage it, and hit it. That means spotting churn signals before anyone else names them, building the business case for expansion, and running cross-sell motions with Sales, including Klue's win-loss interview…

  • Secfix · Berlin, Germany +4

    RemoteFull-timeLead / staffCustomer success & support

    Our CSM team has grown to five Customer Success Managers, each running a book of customers through ISO 27001, SOC 2, TISAX, NIS 2 and DORA. As the team keeps growing, we're creating a dedicated Team Lead role: a manager who works alongside the CSMs every day and makes their…

  • Trustpilot · London, England, United Kingdom

    Customer success & support

    At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting…

  • Checkatrade · Lakeside, Portsmouth, England, United Kingdom

    Full-timeEntry levelCustomer success & support

    Help tradespeople get more from Checkatrade by answering their calls and emails with care and confidence.; Spot where you can add value, and guide members towards the tools, features or upgrades that support their goals.; Solve the tricky ones: listen closely, think it through…

  • Triple Point · London, England, United Kingdom

    ContractCustomer success & support

    The Client Service team sits within Distribution and plays a pivotal role in supporting our external clients and internal colleagues. We are committed to delivering excellent service, ensuring retention and growth of Triple Point’s assets under management, and helping…

  • Lendable · Chatham, England, United Kingdom

    RemoteFull-timeLead / staffCustomer success & support

    As a Team Lead across the frontline servicing division, you will lead, coach, and develop a team of approximately 10 front-line agents responsible for delivering exceptional service and support to customers, including those in complex or vulnerable circumstances. You will…

  • Lendable · Chatham, England, United Kingdom

    RemoteFull-timeEntry levelFrom £4,000.00 a yearCustomer success & support

    This is an entry-level role for someone who wants to start a career in operations at a financial services firm. You'll join our UK Customer Operations team and train to become a fully competent front-line agent, supporting customers across our personal loans, credit cards and…

  • PitchBook Data · London, England, United Kingdom

    HybridDirectorCustomer success & support

    As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and your commitment to ensuring you and PitchBook are always growing and improving. While continually learning and exploring new ideas and concepts, you…

  • Griffin · London, England, United Kingdom

    RemoteFull-timeMid levelFrom £50K a yearCustomer success & support

    We strive to bring the best in technology, user experience and banking to the embedded finance space and be the bank for fintechs and corporates to build on.

  • Pliant · Berlin, Germany +2

    HybridFull-timeLead / staffCustomer success & support

    As Team Lead Customer Support (m/f/d), you’ll lead our team of customer support specialists and take real ownership of how customer support runs at Pliant. You’ll stay close to the work: you’ll handle escalated cases yourself, coach your team and make sure every customer gets…

  • Eliot Community Human Services · Braintree, England, United Kingdom

    $20.50 an hourCustomer success & support

    Provide direct support to individuals with medical, physical, cognitive, and socioemotional needs in completing daily activities, including personal care, meal prep, cleaning, and leisure; Assist with personal care and hygiene as needed, promoting independence and personal…

  • The Business of Fashion · London, England, United Kingdom

    DirectorCustomer success & support

    The Business of Fashion is seeking a strategic, commercially minded and member-obsessed Director of Customer Engagement & Retention. Your primary mission is to maximise member lifetime value by driving frequency of usage, building lasting member habits and reducing both…

  • Faculty · London, England, United Kingdom

    HybridFull-timeDirectorCustomer success & support

    As a Customer Director at Faculty, you will spearhead ambitious growth across our Public Services portfolio. Blending strategic consulting with AI delivery, you will unlock potential for UK Government departments and international partners.

  • Sona · London, England, United Kingdom

    On-siteFull-time£55K – £75K a yearCustomer success & support

    Sona's Customer Success function is being built from the ground up. $Millions of ARR is moving from Implementation to Customer Success, we're heading into our first year of renewals at scale, and there's meaningful seat expansion across the base. We need CSMs who can shape what…

Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.