Customer success jobs in United Kingdom

• A

  Insight Days, Client Service, 2027

  2 days ago

  AlphaSights · London, England, United Kingdom

  Customer success & support

  Wondering about your career after university? Have some ideas and want to see what your options look like? You have many great options in front of you; come learn about one of them with us – the role of an Associate on our Client Service team.

• C

  Delivery Manager

  2 days ago

  Cytora · United Kingdom +1

  RemoteFull-timeCustomer success & support

  Applied Systems is an Equal Employment Opportunity Employer. We make employment decisions based on job-related qualifications and business needs, without regard to race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, or…

• MM

  Customer Launch Lead

  2 days ago

  My Money Matters · London, England, United Kingdom

  RemoteFull-timeLead / staffCustomer success & support

  Leading launches across the team

• D

  Quality Analyst - Contact Centre

  2 days ago

  Deliveroo · Manchester, England, United Kingdom

  HybridPart-timeCustomer success & support

  A Care agent provides support for our Customer’s, Riders and Partners, and if things don’t go as expected we want to make sure they are taken care of if there is a need to contact us. The Quality team is instrumental in ensuring those contacts are handled correctly and in line…

• L

  Senior Talent Partner, Customer Success & Technology

  2 days ago

  Light · London, England, United Kingdom

  HybridFull-timeSeniorCustomer success & support

  We plan to double the team in 2027. Most companies that grow this fast dilute the talent density that made them good. We won’t.

• I

  Customer Success Opportunties (Entry Level)

  3 days ago

  IRIS · Manchester, England, United Kingdom

  Full-timeEntry levelCustomer success & support

  IRIS Software Group is one of the UK's largest privately held software companies, trusted by 100,000+ businesses, schools and accountancy firms to keep their operations running. Our software pays 1 in 6 UK employees, supports over 12,000 schools, and is relied on by 91 of the…

• PE

  Customer Insight Manager (12 Month FTC)

  3 days ago

  Policy Expert · London, England, United Kingdom

  ContractFrom £1,000.00 a monthCustomer success & support

  Run a regular programme testing customer understanding of our products and communications, such as quotes, renewal invitations and policy information.; Use surveys, customer feedback, complaints and behavioural data to find where and why customers misunderstand us, and work…

• I

  Customer Renewals Advisor (Saas)

  3 days ago

  IRIS · Slough, England, United Kingdom

  On-siteFull-timeCustomer success & support

  IRIS Software Group is one of the UK's largest privately held software companies, trusted by 100,000+ businesses, schools and accountancy firms to keep their operations running. Our software pays 1 in 6 UK employees, supports over 12,000 schools, and is relied on by 91 of the…

• H

  Customer Success Manager, SMB

  3 days ago

  Hiya · London, England, United Kingdom

  HybridFull-time£50K – £63K a yearCustomer success & support

  Most people don’t answer calls from numbers they don’t recognise, and that costs legitimate businesses customers. Hiya Connect Branded Call fixes this by showing a verified brand name, logo and call reason on outbound calls, so the right calls get answered.

• PE

  Call Centre Agent

  3 days ago

  Policy Expert · Milton Keynes, England, United Kingdom

  £26K – £27K a yearCustomer success & support

  As a Customer Sales & Service Advisor, you’ll play a key role in delivering great customer experiences while supporting the growth of our business.

• A

  Enterprise Customer Success Manager

  3 days ago

  Aveni · United Kingdom

  RemoteFull-timeCustomer success & support

  You’ll take full post-sales ownership of a portfolio of enterprise accounts, each worth around £1m. You’ll be the go-to person for your clients, building relationships up to C-suite level, running quarterly business reviews and pulling in Implementation, Support, Product and…

• L

  Implementation Manager

  3 days ago

  Light · London, England, United Kingdom

  On-siteFull-timeSeniorCustomer success & support

  You'll own several concurrent implementations end to end — from contract signature to go-live. The plan, the customer relationship, the scope, the timeline, the outcome. You hand over to Customer Success once the customer is live.

• B

  Implementation Consultant

  3 days ago

  Bottomline · Reading, England, United Kingdom

  Entry levelFrom $16.00 an hourCustomer success & support

  The Implementation Consultant:

• K

  Customer Success Manager

  3 days ago

  Klue · London, England, United Kingdom

  Full-time£50K – £66K a yearCustomer success & support

  Own Renewals and Expansions. Your book, your number. You forecast it, manage it, and hit it. That means spotting churn signals before anyone else names them, building the business case for expansion, and running cross-sell motions with Sales, including Klue's win-loss interview…

• S

  Customer Success Team Lead (German-speaking)

  3 days ago

  Secfix · Berlin, Germany +4

  RemoteFull-timeLead / staffCustomer success & support

  Our CSM team has grown to five Customer Success Managers, each running a book of customers through ISO 27001, SOC 2, TISAX, NIS 2 and DORA. As the team keeps growing, we're creating a dedicated Team Lead role: a manager who works alongside the CSMs every day and makes their…

• T

  CX Governance & Service Standards Manager

  3 days ago

  Trustpilot · London, England, United Kingdom

  Customer success & support

  At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting…

• C

  Trade Support Associate

  3 days ago

  Checkatrade · Lakeside, Portsmouth, England, United Kingdom

  Full-timeEntry levelCustomer success & support

  Help tradespeople get more from Checkatrade by answering their calls and emails with care and confidence.; Spot where you can add value, and guide members towards the tools, features or upgrades that support their goals.; Solve the tricky ones: listen closely, think it through…

• SG

  Support Specialist

  4 days ago

  Schneider Geospatial · Coleraine, United Kingdom

  HybridFull-time£25K – £30K a yearCustomer success & support

  Willingness to learn new skills.; Clearly document support cases and client questions.; Experience working in small teams with an entrepreneurial attitude.

• TP

  Client Services Analyst (12 Months FTC)

  4 days ago

  Triple Point · London, England, United Kingdom

  ContractCustomer success & support

  The Client Service team sits within Distribution and plays a pivotal role in supporting our external clients and internal colleagues. We are committed to delivering excellent service, ensuring retention and growth of Triple Point’s assets under management, and helping…

• L

  Customer Service Team Lead - Motor

  4 days ago

  Lendable · Chatham, England, United Kingdom

  RemoteFull-timeLead / staffCustomer success & support

  As a Team Lead across the frontline servicing division, you will lead, coach, and develop a team of approximately 10 front-line agents responsible for delivering exceptional service and support to customers, including those in complex or vulnerable circumstances. You will…

Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.