Customer success jobs in United Kingdom

• L

  Senior Technical Account Manager - EMEA

  5 weeks ago

  LogicGate · London, England, United Kingdom

  SeniorCustomer success & support

  As the EMEA Senior Technical Account Manager, you will serve as the primary technical advisor, platform architect, and strategic partner for LogicGate’s enterprise accounts across the EMEA market. Operating in a highly consultative capacity, you will map client business…

• TW

  Developing Client Support

  5 weeks ago

  Titan Wealth Holdings Limited · Norwich, England, United Kingdom

  HybridFull-timeCustomer success & support

  Sending Letters of Authority (LOAs) and chasing providers; Booking client meetings and managing diaries; Acting as a first point of contact for client calls and emails; Data input and maintaining accurate client and policy records; Supporting the wider admin team with overflow…

• TW

  Client Support - Private Client

  5 weeks ago

  Titan Wealth Holdings Limited · Meriden, Connecticut, United States +1

  HybridFull-timeCustomer success & support

  You will join a close-knit and supportive team environment where collaboration is at the heart of everything we do. Initially, you will work within a pod structure alongside other Client Support professionals and advisers, providing high-quality administrative support and…

• H

  Customer Value Partner

  5 weeks ago

  Hawk · London, England, United Kingdom

  HybridFull-timeCustomer success & support

  Own the full customer lifecycle for your portfolio, from initial scoping and implementation through to ongoing value realization, adoption, and new use cases. There's no relay handoff here; you carry the account start to finish.; Manage delivery according to Hawk's best…

• M

  Customer Value Partner, Strategic Accounts

  5 weeks ago

  Multiverse · London, England, United Kingdom

  HybridFull-timeSeniorCustomer success & support

  We’re expanding our Strategic Accounts post-sale team and are looking for a Customer Value Partner, Strategic Accounts to own a handful of our most complex, high-impact enterprise partnerships.

• S

  Head of Customer Account Management

  5 weeks ago

  Swapcard · Canada +1

  RemoteFull-timeDirectorCustomer success & support

  Lead the CAM team. You'll lead the Customer Account Manager teams across North America and EMEA through your Strategic Account Managers and Team Leads, and set the standard for the wider CAM organisation.; Own the number. Carry the +20% growth target and build the account-based…

• P

  Motor Claims Fraud Handler

  5 weeks ago

  Prima · Manchester, England, United Kingdom

  On-siteFull-timeMid levelCustomer success & support

  End-to-End Investigation: Take full ownership of a portfolio of suspected opportunistic and organised fraudulent motor claims, including Accidental Damage (AD), Personal Injury (PI), and Credit Hire (CH).; Intelligence & Evidence Gathering: Analyse files to spot subtle…

• K

  Senior Customer Success Manager - Enterprise

  5 weeks ago

  Klaviyo · London, England, United Kingdom

  HybridSenior£72K – £108K a yearCustomer success & support

  At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the…

• V

  Regional Manager, Account Management - SEMEA

  5 weeks ago

  Vertice · London, England, United Kingdom

  HybridFull-timeManagerCustomer success & support

  As a Regional Manager for Account Management in SEMEA, you’ll play a critical role in driving customer retention and commercial growth across a portfolio of forward-thinking and innovative customers in the UK and Spain. This is a high-impact, hands-on player coach role. You…

• LP

  Customer Success Manager

  5 weeks ago

  Lupa Pets · London, England, United Kingdom

  On-siteFull-timeCustomer success & support

  Own a portfolio of Lupa clients as their primary point of contact and relationship holder; Drive retention by proactively ensuring every client understands and realises the full value of the platform; Manage the renewal cycle for your accounts, forecasting accurately and…

• M

  Manager, Product Support - Expert Team

  5 weeks ago

  Mews · France +3

  RemoteFull-timeManager€51.5K – €80K a yearCustomer success & support

  Let's get into the specifics. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distil it into a job description (which we do because this is a job description), it would be this:

• K

  Implementation Lead

  6 weeks ago

  Kernel · London, England, United Kingdom

  On-siteFull-timeLead / staff£80K – £120K a yearCustomer success & support

  As an Implementation Lead, you're the bridge between customer needs and technical execution in enterprise deals. You translate complex requirements into practical, high-impact solutions, ensuring every proof of concept is accurate, scalable and positioned for success.

• K

  Client Delivery Lead

  6 weeks ago

  Kernel · London, England, United Kingdom

  On-siteFull-timeLead / staff£80K – £120K a yearCustomer success & support

  As a Client Delivery Lead, you're the bridge between customer needs and technical execution in enterprise deals. You translate complex requirements into practical, high-impact solutions, ensuring every proof of concept is accurate, scalable and positioned for success.

• M

  Technical Support Specialist I (Spanish Speaker)

  6 weeks ago

  Mindbody · United Kingdom

  Entry levelCustomer success & support

  As a Technical Support Specialist I, you’ll be the first friendly voice our customers hear, bringing solutions, insights, and a spark of connection to every interaction. You’ll dive into a dynamic, high-energy environment, helping customers navigate our products and services…

• GE

  Customer Delivery Manager

  6 weeks ago

  Granular Energy · Europe +4

  RemoteFull-timeCustomer success & support

  This role is a hands-on manager to oversee our Technical Solutions/Customer Delivery team (from a team of 5 and budget already allocated for new hires), at the crossroads between Sales, Customer Success, and Product teams, and in direct interaction with our clients.

• Z

  Customer Supply Analyst

  6 weeks ago

  ZURU · London, England, United Kingdom

  On-siteFull-timeCustomer success & support

  We're looking for a Customer Supply Analyst to maintain and grow ZURU's supply chain relationships with our key UK retail partners, sustaining high service levels through stronger customer collaboration, improved forecast accuracy and lower total supply chain cost.

• NG

  Client Services Director/Associate Vice President

  6 weeks ago

  Nucleus Global · London, England, United Kingdom +3

  HybridFull-timeExecutiveCustomer success & support

  As a Client Services Director/Associate Vice President, you'll provide strategic leadership for a key global client account spanning Medical Affairs and Publications. You'll serve as a trusted advisor to senior client stakeholders, overseeing the successful delivery of…

• B

  Head of Professional Services, EMEA

  6 weeks ago

  Benchling · London, England, United Kingdom

  RemoteFull-timeDirectorCustomer success & support

  The Head of Professional Services, EMEA is responsible for the growth and excellence of the professional services team in Europe. This individual will oversee an organization responsible for driving successful Benchling deployments, ensuring customer satisfaction, and…

• KI

  Team Lead, Customer Support

  6 weeks ago

  Keyfactor, Inc. · United Kingdom

  RemoteFull-timeLead / staffCustomer success & support

  Customer Support Team Lead oversees regional leadership of a specific support tier (Tier 1, 2, or 3) within [EMEA/APAC/US], managing engineers, handling escalations, and ensuring exceptional customer service and operational efficiency.

• S

  Senior Customer Experience Coordinator

  6 weeks ago

  Splend · Cricklewood, England, United Kingdom +1

  On-siteFull-timeSeniorCustomer success & support

  You love solving problems and helping customers, taking ownership of issues and finding fair, effective solutions.; You enjoy working across teams to keep customers and vehicles moving, with plenty of variety day to day.; You’re looking to grow and make an impact, with…

Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.