OptiTalent · Job Finder
Customer success jobs in London, United Kingdom
401 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.
Customer success jobs in London at a glance
- Open roles
- 401
- Remote
- 10%
- Posted in the last 30 days
- 141
- Advertised pay, middle half
- £40K – £95Kmedian £61K · about $82K
From the 84 customer success jobs here that state yearly pay in GBP: the top of each advertised range. Updated nightly.
Hiring most here
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1–20 of 401 jobs
Technical Account Manager
YesterdayBen · London, England, United Kingdom
HybridFull-timeFrom £250.00 a weekCustomer success & supportCustomer-facing experience (essential): you've worked directly with customers in a TAM, Implementation, Technical Support, Operations or Technical CSM roles, ideally within B2B SaaS start-up/scale-up environments; Owned enterprise accounts: you've managed enterprise customer…
Customer Trust Specialist
YesterdayFireworks · London, England, United Kingdom
HybridFull-timeMid levelCustomer success & supportWe're looking for a Customer Trust Specialist to join our London office and help run the customer-facing side of our trust program. Where our GRC team keeps the compliance engine running behind the scenes, you'll be one of the people customers actually interact with, turning…
Global Train and Advise Lead, Europe
YesterdayAnduril Industries · London, England, United Kingdom
Full-timeLead / staff$167K – $222K a yearCustomer success & supportWe are seeking an exceptional Global Train and Advise Lead, Europe with extensive experience training regional militaries. This unique role is designed for an operational leader who can seamlessly bridge command and staff level advising with hands-on technical deployment,…
AlphaSense · London, England, United Kingdom
SeniorCustomer success & supportThe Customer Success organisation is composed of four teams: pre-sales, customer success managers, account management and support. The CS org is dedicated to ensuring every client realises the full value of their investment in our platform, working as an integrated partner to…
Flight Ticketing and Disruption Manager
2 days agoloveholidays · London, England, United Kingdom
HybridFull-timeCustomer success & supportWe’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway.
Technical CX Specialist, EMEA
2 days agoHarvey · London, England, United Kingdom
HybridFull-timeMid levelCustomer success & supportAs a Technical Customer Experience (CX) Specialist, you will be frontline support within our global support team, reporting to a CX Manager. You’ll help legal, tax, and finance professionals at some of the world’s largest firms get the most out of Harvey, and you’ll own…
Insight Days, Client Service, 2027
3 days agoAlphaSights · London, England, United Kingdom
Customer success & supportWondering about your career after university? Have some ideas and want to see what your options look like? You have many great options in front of you; come learn about one of them with us – the role of an Associate on our Client Service team.
Customer Launch Lead
3 days agoMy Money Matters · London, England, United Kingdom
RemoteFull-timeLead / staffCustomer success & supportLeading launches across the team
Light · London, England, United Kingdom
HybridFull-timeSeniorCustomer success & supportWe plan to double the team in 2027. Most companies that grow this fast dilute the talent density that made them good. We won’t.
Customer Insight Manager (12 Month FTC)
3 days agoPolicy Expert · London, England, United Kingdom
ContractFrom £1,000.00 a monthCustomer success & supportRun a regular programme testing customer understanding of our products and communications, such as quotes, renewal invitations and policy information.; Use surveys, customer feedback, complaints and behavioural data to find where and why customers misunderstand us, and work…
Customer Success Manager, SMB
3 days agoHiya · London, England, United Kingdom
HybridFull-time£50K – £63K a yearCustomer success & supportMost people don’t answer calls from numbers they don’t recognise, and that costs legitimate businesses customers. Hiya Connect Branded Call fixes this by showing a verified brand name, logo and call reason on outbound calls, so the right calls get answered.
Implementation Manager
3 days agoLight · London, England, United Kingdom
On-siteFull-timeSeniorCustomer success & supportYou'll own several concurrent implementations end to end — from contract signature to go-live. The plan, the customer relationship, the scope, the timeline, the outcome. You hand over to Customer Success once the customer is live.
Customer Success Manager
4 days agoKlue · London, England, United Kingdom
Full-time£50K – £66K a yearCustomer success & supportOwn Renewals and Expansions. Your book, your number. You forecast it, manage it, and hit it. That means spotting churn signals before anyone else names them, building the business case for expansion, and running cross-sell motions with Sales, including Klue's win-loss interview…
Secfix · Berlin, Germany +4
RemoteFull-timeLead / staffCustomer success & supportOur CSM team has grown to five Customer Success Managers, each running a book of customers through ISO 27001, SOC 2, TISAX, NIS 2 and DORA. As the team keeps growing, we're creating a dedicated Team Lead role: a manager who works alongside the CSMs every day and makes their…
Trustpilot · London, England, United Kingdom
Customer success & supportAt Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting…
Client Services Analyst (12 Months FTC)
4 days agoTriple Point · London, England, United Kingdom
ContractCustomer success & supportThe Client Service team sits within Distribution and plays a pivotal role in supporting our external clients and internal colleagues. We are committed to delivering excellent service, ensuring retention and growth of Triple Point’s assets under management, and helping…
Director, EMEA Customer Support
4 days agoPitchBook Data · London, England, United Kingdom
HybridDirectorCustomer success & supportAs a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and your commitment to ensuring you and PitchBook are always growing and improving. While continually learning and exploring new ideas and concepts, you…
Customer Success Manager
4 days agoGriffin · London, England, United Kingdom
RemoteFull-timeMid levelFrom £50K a yearCustomer success & supportWe strive to bring the best in technology, user experience and banking to the embedded finance space and be the bank for fintechs and corporates to build on.
Team Lead Customer Support (m/f/d)
5 days agoPliant · Berlin, Germany +2
HybridFull-timeLead / staffCustomer success & supportAs Team Lead Customer Support (m/f/d), you’ll lead our team of customer support specialists and take real ownership of how customer support runs at Pliant. You’ll stay close to the work: you’ll handle escalated cases yourself, coach your team and make sure every customer gets…
The Business of Fashion · London, England, United Kingdom
DirectorCustomer success & supportThe Business of Fashion is seeking a strategic, commercially minded and member-obsessed Director of Customer Engagement & Retention. Your primary mission is to maximise member lifetime value by driving frequency of usage, building lasting member habits and reducing both…
Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.