About the role
Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management. Today, over 2,500 of the world’s largest enterprises and managed services providers leverage NetBrain’s platform.
What We Need
NetBrain needs a Training Developer who can create and maintain eLearning, instructor-led training, and blended learning content for NetBrain University and internal training initiatives. The role requires someone who understands instructional design, multimedia best practices, and how to turn technical product knowledge into clear, effective training content.
What You'll Do
- Create and maintain eLearning, ILT, and blended learning content for NetBrain University and internal training projects.
- Develop training materials covering NetBrain platform functionality, workflows, customer use cases, power-user topics, and administration topics.
- Produce and edit instructional video, audio, and multimedia assets for courses and learning projects.
- Work with technical trainers, instructional designers, and subject matter experts to convert technical requirements into effective learning content.
- Update existing courses and assets based on product enhancements, module updates, and recurring releases.
- Apply NetBrain training standards, templates, and content guidelines, and occasionally conduct training sessions as needed.
What You Bring
- Bachelor’s degree with at least 5 years of related experience in training content development, or master’s degree with 3+ years, or equivalent experience.
- Strong knowledge of instructional design principles, multimedia best practices, and eLearning development.
- Able to solve content-related issues creatively and improve course clarity, accuracy, and effectiveness.
- Experience with or can demonstrate an understand of network engineering concepts.
- Proficient with tools such as Articulate 360, Camtasia, Scribe, Docebo LMS, NetBrain University, Monday.com, SharePoint, and Confluence.
- Strong collaboration and communication skills for working with technical teams, SMEs, and non-experts.
NetBrain invites all interested and qualified candidates to apply for employment opportunities.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.
If you have a disability that prevents or limits your ability to use or access the site, or if you require any other accommodation in the application process due to a disability, you may request a reasonable accommodation. To make a request, please contact our People Team at: people@netbraintech.com and we will be happy to assist you.
In compliance with applicable laws, NetBrain conducts holistic, individual background reviews in support of all hiring decisions.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.