Computer World Services
North Chicago, Illinois, United States
Serve as an initial point of contact, receiving incidents and requests via telephone, email, web, self-service, monitoring, and escalation channels.; Create complete ServiceNow records, verify customer and impact information, and categorize, prioritize, assign, and route…
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View the original ad ↗Computer World Services · North Chicago, Illinois, United States
Lead engineering support for USMEPCOM WAN, LAN, SD-WAN, circuit, wireless, cloud-connectivity, and network-management environments, including architecture planning, integration, and performance optimization.; Gather and validate requirements, establish technical priorities,…
Computer World Services · Lackland AFB, Texas, United States
Provide support to resolve MAJCOM priorities; Coordinate with 616 OC for AFCYBER priorities; Track high interest items for AFIN operations; Respond to RFIs from 688 CW leadership & external agencies; Maintain knowledge of Change Request (CRQ) processes; Coordinate & maintain…
Computer World Services · Colorado Springs, Colorado, United States
Transition Planning and Execution: Develop, maintain, and execute the CNECTS Transition Plan, including phased sequencing across the four legacy contracts and their staggered end dates, an integrated master schedule, milestones, entry/exit criteria, and Government decision…
Computer World Services · Scott AFB, Illinois, United States
Work with the Project Manager, team members, functional leads, and customer stakeholders to gather requirements and translate business needs into SharePoint and Power Platform solutions.; Administer and maintain SharePoint sites, lists, libraries, permissions, metadata, views,…