Testing Technician

This position oversees the administration of examinations at the Jimmy Naifeh Center at Tipton County. This position reports to the Testing Coordinator.

Duties and Responsibilities

• Administer and proctor authorized examinations at the DSCC Jimmy Naifeh Center at Tipton County (JNC) and other DSCC locations as needed, in accordance with established policies and procedures. Exams may include, but are not limited to:
• College placement exams
• Entrance exams for selective admission programs
• DSCC institutional exams
• High school equivalency exams
• College-Level Examination Program (CLEP) exams
• Pearson VUE exams
• Local dual credit exams for high school partners.
• Assist the Testing Coordinator in determining a schedule for testing conducted at the JNC.
• Coordinate with the DSCC Counselor and ADA Coordinator to support accommodations for students with disabilities testing at the JNC.
• Maintain certification as a testing examiner to ensure compliance with testing regulations for all types of exams provided.
• Score examinations, communicate results, and maintain accurate testing records in the Banner Student Information System.
• Provide testing information and support to applicants for admission, students, faculty, staff, and external stakeholders.
• Communicate and coordinate with Information Technology staff, vendors, and technical support providers to resolve complex technical issues.
• Provide timely and accurate communication regarding testing to the college community.
• Prepare and provide testing-related data, operational information and reports as requested.
• Evaluates and reports on the digital accessibility of testing platforms, software and other exam-delivery technologies. Collaborates with the college’s Accessibility Imitative to identify and develop alternative access plans as needed.
• Serve on college committees and participate in institutional initiatives and activities.
• Perform other duties as assigned.

Working Conditions

Sedentary: Deskwork; occasional travel required for college or program activities. Flexibility to provide testing services in the evening or on the weekends required. Normal movement. Minimal Hazard/Exposure: Standard office settings. At least minimal environmental controls to assure health and comfort. Flexibility to provide Testing Center services in the evening or on the weekends required.

MINIMUM REQUIREMENTS

• Ability to work independently to solve problems and handle a variety of assignments simultaneously in an organized, systematic manner.
• Excellent oral and written communication skills.
• Experience using Microsoft Office Suite applications.
• Maintain organized work processes, adhere to established schedules and deadlines, and sustain dependable attendance and punctuality.

Minimum Requirements of Education and Experience

• Bachelor’s degree from a regionally accredited institution.
• Experience in administering standardized tests.

PREFERRED QUALIFICATIONS

• Experience in administering standardized tests.
• Experience in Ellucian’s Banner Student Information System.
• Experience in using Slate CRM for scheduling and events.
• Experience in a Community College or University setting.

Salary range-$38,382-$46,081

Dyersburg State offers a comprehensive benefits package, including but not limited to the following:

• Vacation and Sick Leave
• 14 paid holidays
• Medical, dental, vision and life insurance
• Retirement plans
• Optional 401K and 403B Deferred Compensation Plans
• Educational benefits for the employee and their spouse and dependents
• State Employee Discount Program with over 900 merchants

Special Instructions to Applicants:

To be considered for this position applicant must submit an application, a resume, cover letter, and transcripts if applicable. Unofficial transcripts are acceptable for the application process; but official transcripts are required upon hire. You also must provide the contact information for a minimum of three (3) professional references.

Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application.

Incomplete applications will not be considered.

A completed satisfactory background check will be required before hire.

Dyersburg State Community College is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.