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Databento

Technical Support Engineer (L1/Frontline Support)

Boston, Massachusetts, United States +3

Apply on Databento’s site ↗View original ad
Location
Boston, Massachusetts, United States +3
Work
Remote
Employment
Full-time
Level
Mid level
Function
Engineering
Pay
$65K – $150K a year (read from the ad)
Posted
7 months ago

About the role

Act as the first point of contact for customer support inquiries, resolving common customer issues related to API usage, onboarding, authentication, integration, and billing.; Escalate issues to L2/L3 support or engineering while maintaining accurate ticket status, reproduction…

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Source

Posted by Databento on their own hiring page, job-boards.greenhouse.io. OptiTalent shows it as published; the original is the reference.

View the original ad ↗

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