About the role
Your mission & challenges
Your responsibilities, in order of priority:
1. Training content & curriculum
- Define the Academy curriculum for the usage and application of our robots – from operator to programmer and integrator levels
- Build a certification program with clear learning paths, exams and certificates
- Make sure training content is ready at every product launch, in close exchange with Product Management and Development
- Enable internal teams (Sales, Service, NeuraGym) and onboard new colleagues
1. Team leadership
- Lead, develop and grow the trainer team, including hiring and onboarding
- Set quality standards for trainings and trainers, including train-the-trainer programs
- Plan trainer capacity, training labs and robot equipment
1. Online training & AI
- Build an online and blended learning offer (e-learning, virtual classes, simulation-based exercises)
- Use AI to turbocharge training: AI tutors, faster content creation, personalized learning paths and automated assessment
- Scale content to multiple languages and regions
1. Training system & administration
- Select, set up and run the learning management system (LMS) and training administration: booking, scheduling, participant and certificate management
- Integrate the training system with CRM, e-commerce and invoicing
- Define and track KPIs such as participant satisfaction, pass rates, utilization and revenue
1. Training business
- Develop the Academy business model: training portfolio, packages, pricing and subscriptions
- Own the Academy P&L and budget and drive revenue growth together with Sales
What we are looking for
- Degree in engineering, robotics, computer science or comparable
- Several years of experience in technical training or an academy, including at least 3 years in a leadership role
- Solid understanding of robotics and automation and how robots are used in applications
- Proven experience in building curricula, certification programs or online learning
- Hands-on experience with LMS and training administration systems
- Good understanding of AI tools and how they can be applied in learning
- Business mindset: experience with pricing, budgets or P&L responsibility
- Strong leadership, communication and presentation skills
- Experience in building a training business from scratch or scaling it internationally
- Experience with instructional design and e-learning authoring tools
- Fluent in German and English