About the role
POSITION SUMMARY Responsible for coordinating physicians' workflow including: surgery scheduling, appointment scheduling, procedure, and all testing scheduling; maintains patient information. Performs other medical front office functions as needed.
Job Type: Full-time Medical Specialty: Surgery Schedule: Monday to Friday Work Location: In person Ability to Commute: Carmel, IN 46032 (Local candidates Required)
RESPONSIBILITIES & DUTIES Coordinates and schedules surgeries, follow-up appointments, procedures, and all testing as designated by physicians. Remains knowledgeable of physicians’ schedules at all times to ensure surgeries and procedures are scheduled in conjunction with their schedules. Schedules surgeries based on physician volume maintaining appropriate standard turnaround times. Identifies scheduling barriers and implements solutions to improve scheduling results based on predetermined goals. Interacts with patients, physicians, and other staff both within the clinic and at outside facilities providing accurate, timely, and responsive information. Demonstrates courtesy and helpfulness towards officers, co-workers, patients, and their families. Coordinates, processes, and routes all paperwork as required to meet physician and facility requirements. Ensures efficient telephone communication. Documents work processes as required. Follows all written protocols and procedures. Verifies insurance benefits of patients and authorizations as required. Must be able to recognize and respond appropriately to urgent/emergent situations per protocols. Establishes and maintains effective working relationships with physicians, staff, and management. Follows established surgery center procedures in the performance of all job duties to ensure a safe work environment. Adheres to policies regarding safety, confidentiality, and HIPAA guidelines.
REQUIREMENTS & QUALIFICATIONS Education High School Diploma / GED (Required)
Experience Medical terminology: 1 year (Required) EHR systems: 1 year (Required) Medical terminology or coding (Preferred)
Skills Skill of intermediate-level competence in windows-based computer software system. Skill in planning, organizing, and adhering to timelines. Skill in applying universal precautions. Skill in interpersonal relationships with patients, their families, physicians, and co-workers.
Knowledge & Abilities Analytical ability to comprehend relationships of various tasks and data in Electronic Health Records and Practice Management System. Ability to ensure quality in patient care. Ability to work effectively as a team member with staff. Ability to perform detailed tasks in busy environment
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