About the role
Store Advisor, On Tokyo Cat Street
In Short
As a Store Advisor, you will be a key player in providing exceptional customer service and driving sales performance in our retail store. You will leverage your expertise to enhance the customer experience by guiding customers through their shopping journey, maintaining optimal stock levels, and executing visual merchandising plans. Join us to make a significant impact, grow your career, and help shape the future of our retail environment.
Your Mission
- Respond to customer inquiries and resolve issues effectively, ensuring a positive shopping experience.
- Assist with unpacking, back-stocking, and organizing deliveries to ensure inventory is efficiently managed.
- Help maintain a clean, organized, and safe work environment, adhering to Health & Safety (H&S) standards.
- Support daily operational tasks such as restocking shelves, updating displays, and managing product flow.
- Contribute ideas for in-store events, community engagement, and other activities to boost customer interaction and store presence.
- The Team Spirit: Foster a collaborative and positive team environment.
- The Positive Spirit: Demonstrate a strong commitment to providing exceptional customer service.
- The Explorer Spirit: Embrace new ideas and initiatives to drive store success.
- The Athlete Spirit: Uphold high standards of integrity and professionalism in all actions.
＜仕事内容 (要約)＞
・OnのRetail Teamメンバーとして、Onのカルチャーおよびブランドストーリーを自ら体現し発信
・お客様からの様々なお問合わせに対し、最高な顧客サービスを提供
・プロダクトテクノロジーの理解はもちろんの事、Onのグローバルな活動やプロジェクトについて日々情報をアップデート
・在庫管理およびVMDサポート